Really great customer service. Alerted me immediately about all stages of the delivery in person and arranged a convenient time. Item arrived promptly. Really well packaged. Beautiful pendent light sh... See more
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Firstly when I visited the shop in Crystal Palace the shop assistant was really helpful, he readily measured the items I was interested in. Going on the web site and ordering the item I wanted was eas... See more
Company replied
Very friendly staff although all correspondence was made through email. I had a slight fault with an item I bought but it was rectified immediately by a new part and my return shipping cost paid immed... See more
Fabulous customer service and lovely items (I bought 2 x Natural Jute Shades), exactly what I was looking for and at a really reasonable price. Although I shopped online, next time I'm up in Crystal P... See more
Company details
Written by the company
Mrs Robinson was founded in 2004 by interior design and vintage fanatic Michelle. Today, Mrs Robinson is an Independent Interior and Homeware Concept Store with two brick-and-mortar stores in Crystal Palace and East Dulwich, South London, and an online emporium. Home Interior lovers can shop an inspiring curated mix of eclectic home accessories, modern and industrial furniture, cocktail chairs, and sofas with exclusive upholstery, unique lighting, fun wall art, artificial indoor plants that look like the real deal and a range of cool, quirky, and distinctively different gifts. Mrs Robinson is Fun, Glam, Disco, and a lot of Rock 'n' Roll. UK Stockist for leading European Homeware Brands Madam Stoltz, HKLiving, &Klevering, Seletti, The Dybdahl, and emerging Brighton-based artist MSDRE.
Contact info
16 Westow Hill, SE191RX, London, United Kingdom
- 0044 2086 706 818
- info@mrsrobinsonshop.co.uk
- mrsrobinsonshop.co.uk
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Great quick service
Great product with great customer service
We are really happy with our shoe rack and the entire experience from converting our gift voucher to an online voucher right through to delivery
My favourite furniture shopThe stock is unusual and well made and…
The stock is unusual and well made and just up my street. The staff are always super friendly too.
Fabulous service every time.
Very helpful reply to my query
Very helpful reply to my query. I had ordered a voucher for my daughter to collect from the shop. Everything went very smoothly.
Efficient ordering process
Efficient ordering process. Delivery was was prompt. Lovely product.
Excellent product & service was great…
Excellent product & service was great too. Ana was delightful to deal with.
Great communication and fast shipping
Great communication and fast shipping.
This was the second time I’ve bought from Mrs Robinson and I’m sure I’ll be buying again.
Delighted with the chair !
Delighted with the smart mid-century leather vintage chair - exactly the right size,look and shape for a corner of our kitchen. Prompt service, short lead time from ordering to delivery with timely updates and clear communication. Will recommend Mrs Robinson. Thank you !
Cheap product for large price...
I ordered a lamp shade that folded flat and a cup. The packaging it came in was huge ! It had reams of bubble wrap, two big empty boxes inside to take up the space, it was ridiculous. The shade was cheaply made (cost me £68) infact a temporary paper shade I have costing £6 from argos is better made. The cup (a gift) came in a random box which originally was for a candle. This company expects you to pay for any returns, it gives no opportunity to review its products... avoid !
Quality product
Quality product, fast and safe delivery. Great communication throughout
Helpful quick service
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