Shocking Pre Cruise customer service - We booked a cruise to take my 88 year old mother in law who lost her husband and son last year on a short cruise leaving on 25-05-2026 from Southampton. As... See more
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Revolting experience. Empty bottles broken glasses and plates of half eaten food EVERYWHERE. Huge gangs of hammered football lads and hens dominate 40-50 minutes wait in buffet queues. Just awful... See more
Some of the 1- star reviews on here are quite obviously false and others write about issues nothing to do with MSC. We have taken four Yacht Club cruises in the last 6 months and each has been excep... See more
We booked this cruise as a family of three to celebrate my wife’s 40th birthday. It was our first cruise experience. It will be our last. Misleading upsell at embarkation. A staff member... See more
Company details
Information provided by various external sources
MSC Cruises offers cruise vacations all around the world. Learn about our cruises from 2020 to 2021, vacation deals, and more, or call us at 1-833-207-4092.
Contact info
Geneva, Switzerland
- msccruises.com
1.9
Poor
102 reviews
Hasn’t replied to negative reviews
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msc doesnt answer me after a pretty…
msc doesnt answer me after a pretty significant problem in my trip
i sent 5 messages to 6 email addresses once every week.
February 26, 2022
Unprompted review
You simply the best👍
My wife and I will always have happy memories of our first cruise in 2017.
We booked on the MSC Sinfonia from Cape Town to Venice May 5 2017. I only haven praise for the staff and crew and the entire entertainment crew.
They were simply the best. The food was a delight and so were the guests at our table.
We booked another cruise later this year or early next year.
Thank MSC you made our trip memorable.
June 21, 2021
Unprompted review
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