Very polite. Can actually speak to a helpful human rather than a call centre AI queue. Turned up on time. Communication excellent. Did a great tidy job servicing our old boiler. Will most certain... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Gas Safe and Oftec registered. Boiler installations company. Based in Huddersfield. Boiler replacements and new boilers installed locally, competitively and to a high standard. We want to simplify the process of getting a new boiler installed. we aim to provide you with all the information you will ever need when it comes to understanding the options when it comes to choosing your new boiler.
Contact info
19 Stuart Grove, HD7 5LL, Huddersfield, United Kingdom
- 07598045581
- richard@mscookersandboilers.com
- mscookersandboilers.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A stroke of luck to find MS Cookers and Boilers!
Richard always manages to get to us quickly when we have a minor crisis, in spite of being so busy. He always lets us know his ETA and always meets it. He has installed and serviced our new boiler and his work is always efficient and effective; we appreciate his justifiably confident manner and the great advice he freely gives us. We are extremely fortunate to have found him!
Excellent service as always
Turned up on time. Sorted out service of boiler and Aga with no fuss. Excellent service as always.
Sorted problem with aga
Just had Richard out to sort a problem with our aga. He identified the fault over the phone and came quickly and sorted the problem. Having also had an oil boiler fitted by Richard last year I highly recommend MS Boilers to anyone. They absolutely know their stuff and get on with the job with no fuss.
It was a good day when I found MS Cookers and Boilers
I was lucky enough to have MS Cookers and Boilers recommended to me and when I phoned and spoke to Connie to ask about repairing our Aga, I immediately felt confident that this was a good, totally professional company. Come the day for repair and Richard arrived at the arranged time and he and new apprentice Ben, who I am sure will be a great addition to the team, quickly got to work. They worked tidily and efficiently and the job I imagined was going to take all day was neatly wrapped up by lunchtime. The Aga was re-lit and they left me thinking “what a pleasant experience.”
This is a company which I would, and do, unhesitatingly recommend.
Excellent Service
Richard installed and services my boiler every year. Always has time to answer my questions, takes care in my home and I have complete peace of mind that my boiler is well maintained. Thanks Richard and Connie.
Efficient AGA Service from Richard at MS Cookers and Boilers
Richard from MS Cookers and Boilers arrived on time. I had already had a text saying that he would be arriving in 30 minutes. (Connie who was the office contact was polite and helpful throughout.) He put a dust sheet down and was careful not to make a mess. He had an apprentice with him who was polite and helpful. When he diagnosed that the AGA needed a new part he explained why this was necessary. We will be booking Richard again next year to service the AGA.
Very professional and efficient
Very professional and efficient. I have no hesitation in recommending MS Cookers and Boilers for Aga servicing.
Very professional
Very professional and ensured we understood what work and why it was needed.
Richard completed the annual service on…
Richard completed the annual service on the boiler he installed. He did a really thorough service, was clean and very tidy and communicated really well from service reminder to booking appointment and completing the work. I would recommend MS cookers and boilers for all your heating and energy needs. Thanks Richard see you nxt time 😀
Excellent service
Excellent service. Nice chaps. Good company would use again.
Great service thanks!
MS came out for a boiler service, ended up being more complex due to noises from the boiler - MS gave options, advice, and explained everything along the way, answering all my questions. Cheers!
Richard is worth his weight in gold
Richard is worth his weight in gold. Just called for what essentially I should have been able to resolve myself as my boiler just need resetting. As always he was so polite and helpful giving clear instructions and waiting in the phone until it was sorted. Thank you once again.
New Radiators and Gas Appliances Service
First class job by Richard,as ever.Prompt,courteous and professional.I would not hesitate to recommend Richard.
Sapphire Oil Boiler installation
Richard arrived on the day agreed starting promptly at 8am, Sapphire oil boiler has been fitted with very up to date controls which also integrate the underfloor heating, very neat workmanship and a specialist knowledge, all questions answered,
Our 4th year of the annual Aga service
Our 4th year of the annual Aga service. I like the positive communication and as previously Richard was on-time.
Prompt
Prompt, efficient and no bother or mess, thoroughly recommend and will use again. Thanks
Brilliant service
Brilliant service. Friendly, professional expert. Used for our boiler installation and planning to use again for the aga install.
Boiler service
Very good service quality workmanship reliable @ informative would recommend
Aga service…
Richard always provides an excellent service. He’s trustworthy and reliable and I’m very happy to recommend him to anyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








