Went in person rather ordering on-line. Great staff. I wanted my first crash helmet. The man should serves me was fist class, no hard sell, loads of knowledge on the helmets and gave me good advice co... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
Company replied
First timer for MSG and found out through internet. Had what I was looking for in a helmet and waterproof riding jeans. Great to see this small independent motorcycle clothing shop operating as the... See more
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On our first visit the lad was really helpful and gave us loads of good advice ( first time bike owner) Not pushing for a sale just happy to share his knowledge and had all the time in the world f... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
MSG Bike Gear
Written by the company
- Committed to finding you the perfect gear for you!
- At MSG Bike Gear we pride ourselves on one major thing - our customer's happiness. If you want the right gear for you, at the right budget, in the right size and in the right colour - we will do everything we can to ensure we find just the right item to fit your needs! We will not push the "hard sell", take your needs and push them to the "top of the line" gear or try to throw in extras you don't need - all we will do is listen to your needs, identify a range of items to suit them and see which you prefer!
Free UK Shipping
On ANY order!
Free shipping on any UK order - with next day delivery available and worldwide shipping for our international customers!
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Great place for bike gear
Very friendly and informative. Good stock levels and range of items. I went for a lot of different items for myself and my bike they helped me with everything and made sure I was happy before leaving. Both were very friendly and helpful with great knowledge of stock. Will definitely be back for more in the future.
October 1, 2025
Reply from MSG Bike Gear
We're thrilled you had a friendly and informative visit and found everything you needed for yourself and your bike. Making sure you're happy before you leave is what it's all about!
We really appreciate you noticing our good stock levels and the team's great knowledge. We're looking forward to seeing you back for more! Ride safe!
Easy to order from site
Easy to order from site . And came next day for no extra cost . Would use them again .
October 9, 2025
Reply from MSG Bike Gear
Thanks for taking the time to leave a review!
We're so happy to hear you found the ordering process simple and appreciated the fast, free delivery. That's exactly what we aim for! We look forward to seeing you back soon.
Reply from MSG Bike Gear
That's awesome! We're thrilled to hear you're very happy with the product and that you were impressed with the quality and fast delivery. Thanks so much for the feedback!
Great customer service cute little shop…
Great customer service cute little shop and gorgeous dog outside loving cuddles. Got the gear I needed and discounted. Thanks again!
September 30, 2025
Reply from MSG Bike Gear
Thanks for the great review!
It sounds like you had a wonderful visit. We're happy you found our shop cozy and that you got the gear you were looking for (and at a great price, too!).
We'll let our furry greeter know you enjoyed the cuddles! Come back and visit us—and the dog—anytime!
Great service and a quality product
The helmet arrived within 48 hours of ordering and it was exactly as described.Super quality and perfect fit.My grandson was over the moon with his birthday present.Thank you.
September 30, 2025
Reply from MSG Bike Gear
That's wonderful to hear! We're thrilled your grandson loves his new helmet and that it was a perfect fit. Getting it to you quickly is always a priority, so we're glad the delivery worked out well, too.
Thanks so much for taking the time to share your feedback! We really appreciate it.
Have a great day!
Great service, great products, great communication
Great service, great communication, slight issue on order that was picked up straight away and resolved effortlessly, quick shipping and great quality products, will definitely be using again in the future
September 16, 2025
Reply from MSG Bike Gear
We're really glad we could turn a slight issue into a seamless fix, and we appreciate you noticing the quick response and communication.
It means a lot that you're happy with the quick shipping and product quality. We look forward to seeing you again in the future!
The helmet was a bit tight so needed to…
The helmet was a bit tight so needed to exchange for next size up the help from the female staff member over the phone was excellent 10 out of 10 thank you Tony Cartwright
September 29, 2025
Reply from MSG Bike Gear
Hi Tony,
Thanks for taking the time to leave a review! We're glad we could get the helmet exchanged for the perfect fit.
More importantly, we're thrilled that the staff member you spoke with was so helpful over the phone—we'll be sure to pass on your 10/10 praise!
Enjoy the new helmet! Ride safe.
Reply from MSG Bike Gear
Thanks for the awesome feedback! We're so glad you love the quality and that the product is both comfortable and great looking. Can't ask for much better than that! Enjoy!
Awesome shop
Awesome shop, guy fitted my Bluetooth headset to my helmet for me after I bought it. Legend
April 28, 2025
Reply from MSG Bike Gear
That’s awesome! We're thrilled that one of our team members could get your Bluetooth headset fitted right away.
We love hearing feedback like this—we’ll be sure to pass along the high praise to the "legend" who helped you out! Enjoy the new gear and ride safe!
Fast delivery with a smooth and simple…
Fast delivery with a smooth and simple purchase experience.
Would buy from again.
September 26, 2025
Reply from MSG Bike Gear
Fantastic! Quick shipping and a hassle-free checkout are what we aim for. We appreciate you choosing us and would be glad to have your business again.
Good range and value
I've been to MSG a few times with my son and have been impressed with the care that they take to make sure you're getting the right product. This is the first time I have bought anything from them and I am very pleased they took the same care over my purchase.
September 19, 2025
Reply from MSG Bike Gear
We are so glad that you felt taken care of, both during your visits with your son and with your recent purchase.
Making sure you get the right gear is what our team focuses on, and we're thrilled that dedication came through.
Thanks for the great review and for choosing MSG! We appreciate your business.
Went to the shop rather than ordering…
Went to the shop rather than ordering by post.
Told the assistant what I wanted and all three items were presented within minutes.
Friendly and attentive.
September 26, 2025
Reply from MSG Bike Gear
Thanks for stopping by the shop! We're glad our assistant was able to quickly grab everything you needed. We appreciate you choosing to visit us in person!
Good product and great service
Exactly what was ordered good product grew service
September 24, 2025
Reply from MSG Bike Gear
Thanks for the awesome review! We're glad to hear you're happy with both the product and our service. Enjoy your new gear!
Food quality lid a little tight…
Good quality lid a little tight mayhave been better off with x lage but my last lid was large so ...
Kept informed about where an when it would be arriving so no complaints.
Good lid .
Bit of whistleing when visor up but haven't done a long run yet so watch this space
September 23, 2025
Reply from MSG Bike Gear
Thanks for the great feedback! We're glad to hear you're happy with the quality of the lid and our updates on its delivery.
Sorry to hear it's a little snug! Helmet sizing can sometimes vary between brands and models. Hopefully, it breaks in nicely for you.
Ride safe!
Easy online order :) great prices
Easy online order :) great prices, ordered a helmet and it came beautifully packaged would recommend.
September 5, 2025
Reply from MSG Bike Gear
That's fantastic! Making sure your new gear gets to you safely and quickly is our top priority. We're glad you had a positive experience and hope you love the helmet!
Reply from MSG Bike Gear
That's awesome to hear! We're thrilled that our team was able to help you find exactly what you were looking for. Thanks for the 10/10 review! Come see us again soon.
Reply from MSG Bike Gear
Thanks so much! We're glad we could help. Ride safe!
Reply from MSG Bike Gear
Thanks for the great review! We're glad to hear your order arrived quickly and in perfect condition. Enjoy your new gear!
Quality item quick delivery
September 16, 2025
Reply from MSG Bike Gear
We're glad to hear you're happy with the quality and that your order arrived quickly. Enjoy your new gear!
Fast and reliable
September 15, 2025
Reply from MSG Bike Gear
Thanks for the great review! We're glad to hear you're happy with our service. Ride safe!
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