Went in person rather ordering on-line. Great staff. I wanted my first crash helmet. The man should serves me was fist class, no hard sell, loads of knowledge on the helmets and gave me good advice co... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
Company replied
First timer for MSG and found out through internet. Had what I was looking for in a helmet and waterproof riding jeans. Great to see this small independent motorcycle clothing shop operating as the... See more
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On our first visit the lad was really helpful and gave us loads of good advice ( first time bike owner) Not pushing for a sale just happy to share his knowledge and had all the time in the world f... See more
Company replied
Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
MSG Bike Gear
Written by the company
- Committed to finding you the perfect gear for you!
- At MSG Bike Gear we pride ourselves on one major thing - our customer's happiness. If you want the right gear for you, at the right budget, in the right size and in the right colour - we will do everything we can to ensure we find just the right item to fit your needs! We will not push the "hard sell", take your needs and push them to the "top of the line" gear or try to throw in extras you don't need - all we will do is listen to your needs, identify a range of items to suit them and see which you prefer!
Free UK Shipping
On ANY order!
Free shipping on any UK order - with next day delivery available and worldwide shipping for our international customers!
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service and product very nice…
Very good service and product very nice too.
December 11, 2025
Reply from MSG Bike Gear
Thanks for the great feedback! We’re happy you liked the service, and even happier that the ZeroFit base layer is up to scratch—they really are super nice quality! Hope it keeps you warm!
Reply from MSG Bike Gear
Glad we got them out to you quickly. We appreciate you choosing us and are happy the overmitts are exactly what you expected!
Midland intercom
I ordered an intercom, which was greatly reduced, it arrived in a couple of days safely packed.
I fitted them to our helmets which was quite easy, we tried them and we are both very happy.
Brilliant price and first class service
December 9, 2025
Reply from MSG Bike Gear
Cheers! We're glad you snagged that great deal on the intercoms and that the delivery and service hit the mark. Thanks for letting us know they're working great for both of you!
Very efficient service
Very efficient service - good communication and item received quickly following placement of order online
November 28, 2025
Reply from MSG Bike Gear
Cheers! We try to make sure no one is left guessing about their order, so we're stoked that the communication hit the mark for you. Glad the baselayer arrived quickly. Enjoy the warmth!
Reply from MSG Bike Gear
That’s exactly what we love to hear! We aim for that personal feel in everything we do. We know how important the right adventure boots are for the road ahead, so we’re glad we could help you out. Hope they serve you well on your next trip!
Reply from MSG Bike Gear
Cheers! 'As usual' is the highest compliment we can get. We're happy to keep delivering friendly service and great products like the gloves and spray. See you back soon!
Super easy to order and choose size
Super easy to order and choose sizing. Speedy delivery! However used DPD as courier who are notoriously bad around here … and they left the parcel in a puddle of water outside the door! :(
EDIT: thanks for the speedy response to this and for looking into it for me :) Will have a nice chat to postie and offer him biscuits for better delivery places to leave parcels!!
December 4, 2025
Reply from MSG Bike Gear
Glad to hear the ordering process was easy and fast! Looking into this for you, we shipped the helmet via Royal Mail, not DPD—so it must have been the postie who left it there. 😬 really sorry to hear they left it in a puddle, that's not the standard we expect from them at all! Apologies for the delivery hiccup, and we hope to welcome you back for a smoother experience next time.
Always a great experience with this…
Always a great experience with this store! Fast and efficient packaging and great products at good prices!
November 24, 2025
Reply from MSG Bike Gear
Cheers for the awesome feedback! We try to make sure we're fast, efficient, and great value every time. Thanks for being such a loyal customer—hope you get tons of wear out of those new boots!
Reply from MSG Bike Gear
Thanks so much! We appreciate the feedback on both the quick delivery and service. Ride safe!
Reply from MSG Bike Gear
Cheers! We’ll pass the message along to the staff—they’ll be stoked! Thanks for visiting us and grabbing the helmet and gloves.
They are very professional
They are very professional. Top class customers service. I'm very happy
November 25, 2025
Reply from MSG Bike Gear
We really appreciate that! Our team works hard to look after our customers, so it's awesome to hear we hit the mark. Thanks for choosing us for your new gear.
Great service… great value!!!
November 17, 2025
Reply from MSG Bike Gear
Really happy to hear we hit the mark on both service and price. Thanks for choosing us!
Everything what was ordered arrived…,
Everything what was ordered arrived with no hassle ,thank you.
November 18, 2025
Reply from MSG Bike Gear
We know you want that peace of mind quickly, so we're glad it was a hassle-free experience. Hope the new lock serves you well.
Good quality and fast delivery 👌
November 19, 2025
Reply from MSG Bike Gear
We know you want to get out using your new gear ASAP, so we're glad the delivery was fast. Enjoy the new helmet!
Reply from MSG Bike Gear
Sounds like the kind of jacket you'll never want to take off! 😉 Thanks for letting us know it hits the mark on comfort. We appreciate the support!
Reply from MSG Bike Gear
Music to our ears! 🎶 We know waiting for new clothes is the worst, so we're glad we got them to you quickly. Thanks for the high recommendation!
Reply from MSG Bike Gear
Thanks for the kind words! We know buying trousers online can sometimes be tricky (especially with sizing), so we try to make things as stress-free as possible. Really glad we could help get everything sorted for you.
Reply from MSG Bike Gear
Awesome! Speed and staying in touch are key, so we're glad to hear we nailed both. Thanks!
Good product and delivered promptly and…
Good product and delivered promptly and kept updated about the order would recommend this company
November 17, 2025
Reply from MSG Bike Gear
Cheers for the great review! Really happy you liked the product and the service. We aim to make the whole process as smooth as possible, so it's great to hear we succeeded. Hope to see you back soon!
Reply from MSG Bike Gear
Always great to hear from a returning customer! Thanks for trusting us again—we really appreciate the loyalty!
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