msibatterystore.com Reviews 35

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I had low expectations at first. Not amazon. But the fact that it was paypal payment and that they keep you in the loop about your order comforted me. The battery came nicely packed. I opened... See more

Company replied

Rated 1 out of 5 stars

Battery stopped responding, no help, no return, no warranty. Ive tried multiple times to request assistance and you have my order number. But no response to email or request for refund, or live chat.... See more

Company replied

Rated 5 out of 5 stars

Based off the other reviews, I was worried about the product not working. I have an MSI Pulse GL66 12UEK and the battery (with the white connector) fits perfect and works perfect. It turns out I... See more

Company replied

Rated 5 out of 5 stars

Worked. Install not included. I recommend getting a better precision tweezers and a precision screwdriver set to avoid stripping the housing screws and getting the ribbon cables out. Very surface leve... See more

Company replied

Company details

  1. Battery Store

Written by the company

Looking for a high-quality spare battery for your MSI laptop? Please do not hesitate to choose MSIBatteryStore, a professional online store for MSI batteries, which sells various batteries fit for almost all MSI laptop models.


Contact info

3.8

Great

TrustScore 4 out of 5

35 reviews

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Rated 5 out of 5 stars

I had low expectations at first

I had low expectations at first. Not amazon. But the fact that it was paypal payment and that they keep you in the loop about your order comforted me.

The battery came nicely packed. I opened my laptop-6 years old- took out its battery, plugged the new one in.
Model is msi gp76 leopard 11ug.

—the cable connector for the battery was SLIGHTLY long. But it caused no problems.

The battery charges and holds charge. I believe these guys are running an actual legitimate business. They also offer whatsapp support

April 13, 2026
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Customer,

Thanks for sharing this — we really appreciate the detailed feedback.

Totally understand the initial hesitation, so it’s great to hear the updates and payment options helped build some confidence along the way. Glad everything went smoothly with the install and that the battery is performing as it should.

Thanks again for your support, and feel free to reach out anytime if you need anything.

Best regards,
msibatterystore.com Team

Rated 5 out of 5 stars

Battery Works for MSI Pulse GL66 12UEK

Based off the other reviews, I was worried about the product not working. I have an MSI Pulse GL66 12UEK and the battery (with the white connector) fits perfect and works perfect. It turns out I wasn't having battery issues though.

What was wrong:
My charger was broken, it was making a high-pitch whining from the charger port itself. The laptop wouldn't charge (it would randomly charge for a split second every 10ish seconds) unless it was turned off and it would charge EXTREMELY slow. Bought a new charger and it fixed the issue!

As for the battery, works great, fit well.

September 25, 2025
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Jo,

Thank you so much for sharing your experience in such detail!
We're pleased to hear that this battery is a perfect match for your MSI Pulse GL66 12UEK and is functioning well after replacing the charger. We're glad to hear that the issue has been resolved and that you're satisfied with the product.

Your feedback is very helpful to other customers—we appreciate it.
Thank you again for choosing us!

Sincerely,
msibatterystore.com Team

Rated 5 out of 5 stars

Perfect

Helpful chat, arrived fast, exactly what I needed.

April 26, 2025
Unprompted review
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Reply from msibatterystore.com

Dear Customer,

Thank you for the great feedback! I'm so glad to hear everything worked out perfectly for you. If you need anything else, feel free to reach out!

Best regards,
msibatterystore.com Team

Rated 2 out of 5 stars

Defective battery

I don't if it was a defective battery or what but when I installed it. It worked fine the first day however when I arrived at my job today and opened the laptop it would not charge. Unfortunately the laptop was already low battery as I never took it out the bag when I got home thr night before so now I cant charge it. It won't even come on with charger plugged in. Before it died it want even picking it up and the charger was fine yesterday. This never happened until ordering this battery from here. I went to try and reset the EC and the keyboard light came up but no screen so had to hard reset. Now won't come on at all. Everything was installed right and I know some people suggest doing battery diagnostic test however I can't get it to come on to do so. Guess I have to put the old one back in. Only giving 2 stars because at least they send you the tools to replace the battery when you order it.

March 11, 2025
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Customer,

I'm really sorry to hear about the issues you're experiencing with the battery. It sounds like a frustrating situation, especially when you rely on your laptop for work.

Given that your laptop isn't turning on at all now, it might be a hardware issue rather than just the battery. I recommend reaching out to our customer support team right away for assistance. It could be helpful to try and get a replacement or further troubleshooting advice to ensure everything is functioning correctly.

Please let us know if you'd like us to assist you with that, or if you'd like to process a return or replacement. We're here to help you get this sorted out. Thank you for your feedback, and we apologize again for the inconvenience!

Best regards,
msibatterystore.com Team

Rated 2 out of 5 stars

MSI GF65 battery purchase

Value seemed good at first. My laptop is now subject to random shut-offs. Battery wear after 1 week is already 2.1% in HWmonitor. Not good.

January 19, 2025
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Customer,

We’re really sorry to hear about the issues you’re facing with the battery. We understand how frustrating this must be. To resolve this, please reach out to our support team with your order details, and we will be happy to guide you through the return or exchange process. Your satisfaction is important to us, and we want to ensure you get the battery that works perfectly for your laptop. Thank you for bringing this to our attention.

Best regards,
msibatterystore.com Team

Rated 1 out of 5 stars

Battery hot feeling when unboxed

Battery was pretty hot feeling when I unboxed it installed in laptop and should not take a charge 0% battery after 24hrs charging sent a request for exstange waiting for response

January 13, 2025
Unprompted review
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Reply from msibatterystore.com

Dear Customer,

We’re sorry to hear about your experience. A battery feeling hot upon unboxing or not taking a charge is definitely not typical, and we appreciate you bringing it to our attention.

It seems you’ve already submitted a request for an exchange—thank you for doing that. Our team aims to respond promptly, and we’ll work to resolve this for you as quickly as possible. Please check your email for any updates from us, and if you need further assistance, don’t hesitate to contact us directly.

Your satisfaction is important to us, and we’ll do everything we can to make this right!

Best regards,
msibatterystore.com Team

Rated 5 out of 5 stars

fast service great product works perfect

fast service great product works perfect

October 21, 2024
Unprompted review
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Reply from msibatterystore.com

Dear Customer,

Thank you for your feedback! We're thrilled to hear that you were satisfied with our fast service and that the product works perfectly for you. If you ever need anything else, feel free to reach out!

Best regards,
msibatterystore.com Team

Rated 5 out of 5 stars

Works perfectly (8 months so far)

December 22, 2023
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Customer,

Thank you for your feedback. We're glad to hear that the battery is working well for you. If you have any further questions or need assistance, feel free to contact us.

Best regards,
msibatterystore.com Team

Rated 5 out of 5 stars

BEST SERVICE, BEST PRICING

It was very good pricing for a replacement battery. Installation was a bit tricky to get the old battery out. The plug-in was a bit tricky to find the pin alignment. Eventuality, all was successful!

The battery light on the laptop seem to show normal charging, but the next day, I discovered the battery light was blinking. I started the MSI laptop up and opened the MSI Battery Calibration App and ran it through its cycle. The next day, it stop blinking. Right now, it is purring like a kitten! Thank you. I am 80 years old. I'm not as sharp as I was about 2 years ago. Stroke does have its limitations on an individual. I just took my time in accomplishing the task at-hand.

July 6, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Customer,

Thank you for sharing your experience with us! We're pleased to hear that you found our pricing competitive and managed to successfully install the replacement battery. It's great that the MSI Battery Calibration App helped resolve the blinking light issue. Your determination and patience are truly inspiring. If you need any further assistance in the future, please don't hesitate to reach out.

Best regards,
msibatterystore.com Team

Rated 4 out of 5 stars

Easy purchase process and great prices

Easy purchase process and great prices. My only complaint is the shipping process, which takes too long to receive.

June 24, 2024
Unprompted review
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Reply from msibatterystore.com

Dear Customer,

Thank you for your feedback! We're pleased to hear that you found our purchase process easy and our prices great. We apologize for the delay in shipping and are working to improve our delivery times.

Best regards,
msibatterystore.com Team

Rated 2 out of 5 stars

The battery I received is barely better…

The battery I received is barely better than the almost dead original computer battery

April 15, 2024
Unprompted review
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Reply from msibatterystore.com

Dear Customer,

Thank you for sharing your feedback with us. We're sorry to hear about your experience with the replacement battery.

Ensuring our customers receive reliable products is paramount to us, and we regret that the battery did not meet your expectations. We would like to assist you further to resolve this issue promptly.

Please reach out to our customer service team so we can discuss this matter in detail and find a suitable solution for you.

Thank you for your understanding and patience.

Best regards,
msibatterystore.com Team

Rated 5 out of 5 stars

EXCELLENT PRODUCTS AND CUSTOMER SERVICE EXECELENCE

I ordered the wrong part number and requested a RGA.
I received the RGA immediately, shipped the product back, that day.

And the credit was back in my account the same day it was shipped back. Amazing service!!!

June 3, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Customer,

Thank you for your kind words! We're delighted to hear that our return process was smooth and efficient. Providing excellent service is our top priority, and we're glad we could promptly assist you with the RGA and credit your account the same day.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

Best regards,
msibatterystore.com Team

Rated 5 out of 5 stars

Worked

Worked. Install not included. I recommend getting a better precision tweezers and a precision screwdriver set to avoid stripping the housing screws and getting the ribbon cables out. Very surface level “under-the-hood” fix but great improvement if your battery is not working. Make sure to reboot after putting the battery in and making sure it is recognized in device manager. Also calibrate the battery overnight in MSI center!

April 18, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear customers,

Thank you for sharing your detailed feedback and installation tips! We're glad to hear that the battery worked well for you. Your advice on using precision tools and the steps for ensuring proper installation and calibration will be very helpful for others. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your support and are glad to have provided you with a great improvement for your device!

best regard,
msibatterystore.com Team

Rated 1 out of 5 stars

Purchased a replacement battery for my…MSI GE76 Raider

Purchased a replacement battery for my MSI GE76 Raider. The replacement battery is worthless. From the moment I put it in and charged it for 24 hours, it held charge for a shorter period of time than the battery that came with my computer that was replaced. I may get 40 minutes worth of use before it craps out.

December 27, 2023
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear customer,

I'm sorry to hear about your bad experience.

Would you mind reaching out to me with more details about the situation?

Any more light you could shed on what happened would be much appreciated. We will investigate and take appropriate action.

Please be assured that a replacement battery or refund can be guaranteed if it turns out to be defective.

Best regard,
msibatterystore.com Team

Rated 5 out of 5 stars

Works great

Works great, easily installed, fixed my computer.

May 23, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear customers,

Thank you for your feedback! We're delighted to hear that our product was able to assist in fixing your computer and that you found the installation process straightforward. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. Wishing you continued satisfaction with our product!

best regard,
msibatterystore.com Team

Rated 5 out of 5 stars

I was 100% satisfied

I was 100% satisfied with the speed of delivery and the function of the battery. Easy to install and works great!!

May 22, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear customers,

Great to hear that you're completely satisfied with both the delivery speed and the performance of the battery! We're thrilled that installation was a breeze for you and that the battery is working perfectly. If you ever need assistance in the future or have any questions, feel free to reach out. Thank you for choosing us!

best regard,
msibatterystore.com Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Received the exact replacement needed. Works great!

February 17, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear customers,

Thank you for your feedback! We're glad to hear that the shipping was fast and that you received the exact replacement you needed. It's great to know that it works well. If you have any further questions or need assistance, please feel free to reach out. We appreciate your support!

best regard,
msibatterystore.com Team

Rated 5 out of 5 stars

Battery has been running more than four…

Battery has been running more than four months and have not seen any issues, especially in performance and longevity.

May 20, 2024
Unprompted review
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Reply from msibatterystore.com

Dear customers,

Thank you for your feedback! We're pleased to hear that the battery has been performing well for over four months without any issues, particularly in terms of performance and longevity. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!

best regard,
msibatterystore.com Team

Rated 1 out of 5 stars

Battery stopped responding

Battery stopped responding, no help, no return, no warranty. Ive tried multiple times to request assistance and you have my order number. But no response to email or request for refund, or live chat. I'll gladly remove negative review, when i see a refund. Red light battery suddenly stopped responding to charge. Original battery still functional.

April 16, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear customers,

I'm sorry to hear about your bad experience.

Would you mind contacting me with more details about the situation? Our warranty period is one year.

We would be grateful if you could shed more light on what happened. We will investigate and take appropriate action.

Rest assured, we can guarantee a battery replacement or refund if found to be defective.

best regard,
msibatterystore.com Team

Rated 5 out of 5 stars

Fast delivering and good product

Fast delivery and good product. The battery fitted very well in my MSI Delta 15 and it feels like new again. Maybe the autonomy is not the same as the original, but it works well.

March 26, 2024
Unprompted review
msibatterystore.com logo

Reply from msibatterystore.com

Dear Customer,

Thank you for your review. We're delighted to hear that you received your battery quickly and that it fits well in your MSI Delta 15. We're glad to know that your laptop feels like new again. Regarding the autonomy, it's common for aftermarket batteries to have slightly different performance compared to the original, but we're glad to hear that it's working well for you overall. If you have any further questions or need assistance, please don't hesitate to contact us.

Best regards,
msibatterystore.com Team

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