Martin Hernandez has been one of the best people I’ve ever had the pleasure of working with. From day one, he has been in my corner, offering support, guidance, and real solutions to my credit challen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sloan Simcik at MSI Credit Solutions is absolutely amazing. She’s incredibly knowledgeable, patient, and genuine — the kind of person who really listens and takes the time to guide you the right way... See more
Company replied
My experience with Jon at MSI has been a breath of fresh air and given me a hopeful outlook for my credit future. Jon answered all my questions and set realistic expectations on how their program coul... See more
Company replied
Sandra was absolutely great from the beginning! She walked me thru step by step on how she's going to help rebuild my credit and I couldn't be happier with my current score. I'm now able to rent a hou... See more
Company replied
Company details
Written by the company
MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
Who we are
Written by the company
- Credit counseling service in Dallas, Texas
- MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report, which results in an increase in your credit scores. MSI Credit Solutions is determined to make a positive difference in the lives of our clients by helping them improve their credit scores and by providing them with the knowledge to make better financial decisions.
100% Money Back Guarantee
Our Guarantee
MSI guarantees a 100% refund of the initial investment if the client meets all obligations
under their signed agreement, and the client has less than 3 total deletions across any bureau
(Transunion, Experian, Equifax), MSI will refund the client the initial service fees previously paid.
Contact info
12750 Merit Drive Suite 400, 75251, Dallas, United States
- 866-217-9841
- info@msicredit.com
- msicredit.com
FREE Consultations!
4.8
Excellent
809 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience! Martin helped me understand my credit, fix the issues on my report, and guided me every step of the way. Highly recommend!
November 19, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that Martin was able to help you understand your credit and guide you through the process. We appreciate your recommendation and are here if you need anything else. Congrats on your progress!
The on boarding process was very easy
The on boarding process was very easy. I worked with Jameson. He was VERY knowledgeable and walked me through the process step by step explaining everything thoroughly from start to finish. I really appreciate MSI helping me out getting my credit repaired and look forward to it being a success!!!
November 11, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that Jameson was able to make the process smooth and thorough for you. We're committed to helping you succeed with your credit repair journey, and we look forward to celebrating your progress! If you need anything else, feel free to reach out. 😊
Robert was very knowledgeable and took…
Robert was very knowledgeable and took his time explaining the process, and would check in to make sure I understood everything.
November 10, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for your kind words! We're glad to hear that Robert provided thorough and clear explanations and took the time to ensure you understood the process. We strive to offer the best support and guidance to our clients. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your trust in us!
My experience has been great!!
My experience has been great!!! I have only been with the program a short time and half of what I was trying to get fixed has already been done fast results and great service if your looking for a real credit repair company that gets you results MSI Credit Solutions should be your first choice.
November 10, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that you're already seeing fast results and that you’re satisfied with our service. Our goal is to help you achieve your credit goals efficiently and effectively. If you ever need further assistance, please don't hesitate to reach out. We appreciate your trust in MSI Credit Solutions and look forward to continuing to support you on your journey!
Great results love working with the…
Great results love working with the team really helpful and takes action
September 27, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for your kind words! We're thrilled to hear that you had a great experience working with our team and that you found us helpful and action-oriented. If you ever need further assistance, we're always here to support you. We appreciate your trust and look forward to continuing to work with you!
My experience was very good
My experience was very good. Frank was very helpful and explained everything that I need to do in this process and very helpful if I need help he responds very fast and helps me ok and calls me to let me know everything is good. His team is fast and getting things done and setting up my profile and sending emails to keep me updated. Thank you to everyone and would highly recommend him.
November 6, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your positive feedback! We're delighted to hear that Frank and our team provided you with helpful and timely support throughout your experience. We truly appreciate your recommendation and are glad we could assist you effectively. If you need any further assistance in the future, please don't hesitate to reach out. Thank you again for trusting us!
Sloan Simcik at MSI Credit Solutions is…
Sloan Simcik at MSI Credit Solutions is absolutely amazing. She’s incredibly knowledgeable, patient, and genuine — the kind of person who really listens and takes the time to guide you the right way. Her honesty and professionalism instantly build trust and make the experience feel personal.
If you want to work with someone who truly cares about helping you reach your goals, Sloan Simcik is the one to call.
November 6, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your wonderful feedback about Sloan Simcik! We're thrilled to hear about your positive experience with her at MSI Credit Solutions. Sloan is indeed a valued member of our team who is passionate about helping our clients understand and improve their credit situations. We pride ourselves on providing clear, honest, and caring service to each client, and it's great to know that Sloan exemplified these values during your interaction.
Your satisfaction and success are very important to us, and your feedback helps reinforce the standards we strive to meet every day. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing MSI Credit Solutions, and we look forward to serving you in the future!
Thank you msi
You guys did a great job im very happy with the result. I want to thank the crew for working day and night to make my life easy. I was very skeptical about this company and didn't want to but im glad I did. I want to thank BEN for everything that he did he kept me informed on everything that happen. Ben thank you
November 6, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that you're happy with the results and appreciate your trust in us. Our team works hard to make the process as smooth as possible, and we'll be sure to pass along your gratitude to the crew and Ben. If you ever need anything else or have further questions, please don't hesitate to reach out. We truly value your support!
Awesome experience
Awesome experience, thanks to Jose Zarate, I will be looking forward to working with MSI
November 6, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for sharing your experience! We're glad to hear that Jose Zarate made such a positive impression. We're excited about the prospect of working with you further and appreciate your trust in MSI. If there's anything you need or any questions you have, please don't hesitate to reach out.
So professional!
Andrew was very helpful and professional. He explained everything thoroughly and made me feel very comfortable with the process!
November 5, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that Andrew was able to provide you with helpful and professional assistance. Our goal is always to make sure our clients feel comfortable and well-informed every step of the way, and it's wonderful to know that he achieved that for you. We truly appreciate your trust and your feedback; it motivates us to continue providing the best service possible. If you need any further assistance, please don't hesitate to reach out!
Jaron and the MSI Credit team
Jaron and the MSI Credit team are excellent at what they do. He gave me a very detailed and articulate explanation of their services and I didn’t feel pressured into buying anything. It was also a lot cheaper than I thought it would be and they have great response times.
November 4, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that Jaron and the MSI Credit team provided you with a clear and pressure-free experience. Our goal is to offer quality services at affordable prices while ensuring excellent support throughout your credit journey. If you have any further questions or need assistance, we're always here to help. Thanks again for trusting us!
WORK WITH RICKY
Ricky made the entire process simple and exceeded the results that I was originally hoping for.
Would recommend working with Ricky to anyone in this situation.
10/10!
October 31, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words and for sharing your experience. We’re thrilled to hear that Ricky was able to make the process simple and deliver results that exceeded your expectations.
Your recommendation means a lot to us. If you ever need further assistance or guidance, please don’t hesitate to reach out. We’re always here to support you.
Thanks again for trusting MSI Credit Solutions!
I would highly recommend
Ricky is hands down the greatest credit repair expert on planet earth.
The speed, efficiency and just overall knowledge on how this industry works was mind blowing
This was the some of the best money I’ve ever spent. Would highly recommend.
October 31, 2025
Unprompted review
Reply from MSI Credit Solutions
We are absolutely thrilled to hear how Ricky assisted you and how his expertise made such a positive impact. This is exactly why we do what we do. Seeing our clients succeed and reach their credit goals is the most rewarding part of our work.
If you ever need further support or advice, please don’t hesitate to reach out. We’re always here to help you continue moving forward.
Thank you again for trusting MSI Credit Solutions!
Only one month in … I’m impressed
So satisfied with my decision on hiring this company! I can’t say enough good things about Gustavo. I’m only one month in and he has already removed debt from my credit report and my score jumped noticeably. He explained every step, checked in often and gave me easy tips to keep building my credit. Professional, honest and efficient. If you’re on the fence, DO IT!
October 29, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that you're happy with your decision and that Gustavo has been able to assist you effectively. We pride ourselves on providing honest, professional, and personalized service, and it's wonderful to know you're already seeing positive results. If you ever need further assistance or tips, we're here for you. Thank you for trusting us. Your satisfaction means everything to us!
Great costumer service
Great costumer service, when I spoke with Frank he went through every step thoroughly. When I tell you they got to work immediately they did highly recommended!
October 23, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with MSI and that Frank was able to assist you thoroughly. We pride ourselves on providing prompt and effective service, and we're glad you highly recommend us. If you need anything else, we're here to help!
They have good communication with you and explain everything they do perfectly
Had a good experience with ricardo made sure i understood everything how we going to work together to get me to my goal
October 2, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your amazing feedback! We're beyond happy to hear about your positive experience. It’s wonderful to know he took the time to explain every detail. Your high recommendation and kind words truly mean a lot to us. 🥇⭐️ Thank you for trusting MSI Credit Solutions. We’re here to support you anytime!
Don’t waste your time..
Don’t waste your time! Save your money! Nothing was done to fix my credit. Paid for MSI’s services for over a year. The only thing they did was remove a $100 Comcast collection and recommend me getting a secured line of credit.. Don’t recommend at all!
December 2, 2024
Reply from MSI Credit Solutions
We regret to hear about your disappointment and would like to provide clarification. Our records show that results vary for each client depending on the nature of the accounts and how creditors respond to disputes. While we did assist in the removal of items, such as the Comcast collection you mentioned, we also provided recommendations like adding a secured line of credit to help strengthen your overall credit profile.
It’s important to understand that credit repair involves both removing inaccurate or unverifiable information and building positive credit history, which is why we guide clients through both steps.
We would welcome the chance to review your case in more detail. Please reach out to us at 214-888-4990 so we can go over your file and discuss next steps.
The best customer service
To start, I don’t even know what to say about how incredible my experience was with Robert Solorzano—he explained every detail of the process, every possible law that could be used in my favor, and cleared up all my doubts. He’s a super competent, intelligent, and polite professional who truly shows that he knows exactly what he’s doing! Extremely friendly, and as for the company, I highly recommend it to anyone in a situation where they need to fix their credit—super affordable and friendly prices that fit any budget!!! If I could, I’d give a million stars in this review.🥇⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
September 10, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your amazing feedback! We're beyond happy to hear about your positive experience with Robert Solorzano. It’s wonderful to know he took the time to explain every detail, clarify your doubts, and demonstrate his expertise with professionalism and kindness. Your high recommendation and kind words about our affordable prices truly mean a lot to us. If we could, we’d gladly accept those million stars! 🥇⭐️ Thank you for trusting MSI Credit Solutions. We’re here to support you anytime!
My experience with MSI Credit Solutions…
My experience with MSI Credit Solutions has been extremely disappointing and I would caution others before signing any agreement with them. Despite paying for their services, I saw no significant improvement to my credit over several months. Their representatives especially Victor which is the manager , made claims about what they could achieve that were misleading at best and potentially false advertising.
Communication was poor and updates were vague. I requested specific documentation multiple times and was either ignored or given generic responses. It’s clear that their process is not tailored to individual cases and lacks transparency.
In my opinion, MSI Credit Solutions did not fulfill their contractual obligations, and I’m currently exploring options for reporting them to the appropriate consumer protection agencies. I strongly advise anyone considering this company to read the fine print, document everything, and proceed with caution.Also no refund was sent , Victor gave me two weeks and NOW THERE IS VANICA GIVING ME ANOTHER TWO WEEKS WHICH IS NOW VOIDED BECAUSE OF THE REVIEW SAVE YOUR MONEY AND GO ELSEWHERE
March 6, 2025
Unprompted review
Reply from MSI Credit Solutions
Dear Shedica,
We appreciate you taking the time to share your feedback.
We’re genuinely sorry that your experience did not meet your expectations. Our records reflect that consistent efforts were made to support your credit repair goals and to address your concerns throughout your engagement with us.
While we understand your continued frustration, we respectfully stand by the services provided and the work completed by our team. At MSI Credit Solutions, we are committed to delivering results through compliant, personalized strategies and transparent communication.
Should you have any remaining questions, our team is available at 214-888-4990 and happy to assist. We wish you the best moving forward in your financial journey.
Sincerely,
The MSI Credit Solutions Team
Robert was very thorough in his…
Robert was very thorough in his explanations and answered all my questions. He really helped break down a achievable plan for me moving forward to fix my credit.
August 6, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for sharing your experience! We’re delighted to hear that Robert provided thorough explanations and helped you develop an achievable plan to improve your credit. It’s wonderful to know he was knowledgeable, patient and made the process clear and manageable for you. We truly appreciate your trust and high recommendation of MSI Credit Solutions. If you need any further assistance or guidance in the future, please don’t hesitate to reach out; we’re always here to support you on your financial journey.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.