Martin Hernandez has been one of the best people I’ve ever had the pleasure of working with. From day one, he has been in my corner, offering support, guidance, and real solutions to my credit challen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sloan Simcik at MSI Credit Solutions is absolutely amazing. She’s incredibly knowledgeable, patient, and genuine — the kind of person who really listens and takes the time to guide you the right way... See more
Company replied
My experience with Jon at MSI has been a breath of fresh air and given me a hopeful outlook for my credit future. Jon answered all my questions and set realistic expectations on how their program coul... See more
Company replied
Sandra was absolutely great from the beginning! She walked me thru step by step on how she's going to help rebuild my credit and I couldn't be happier with my current score. I'm now able to rent a hou... See more
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Company details
Written by the company
MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report which results in an increase to your credit scores.
Who we are
Written by the company
- Credit counseling service in Dallas, Texas
- MSI Credit Solutions leverages your consumer rights and works on your behalf to remove questionable negative items from your credit report, which results in an increase in your credit scores. MSI Credit Solutions is determined to make a positive difference in the lives of our clients by helping them improve their credit scores and by providing them with the knowledge to make better financial decisions.
100% Money Back Guarantee
Our Guarantee
MSI guarantees a 100% refund of the initial investment if the client meets all obligations
under their signed agreement, and the client has less than 3 total deletions across any bureau
(Transunion, Experian, Equifax), MSI will refund the client the initial service fees previously paid.
Contact info
12750 Merit Drive Suite 400, 75251, Dallas, United States
- 866-217-9841
- info@msicredit.com
- msicredit.com
FREE Consultations!
4.8
Excellent
810 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Robert was very thorough in his…
Robert was very thorough in his explanations and answered all my questions. He really helped break down a achievable plan for me moving forward to fix my credit.
August 6, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for sharing your experience! We’re delighted to hear that Robert provided thorough explanations and helped you develop an achievable plan to improve your credit. It’s wonderful to know he was knowledgeable, patient and made the process clear and manageable for you. We truly appreciate your trust and high recommendation of MSI Credit Solutions. If you need any further assistance or guidance in the future, please don’t hesitate to reach out; we’re always here to support you on your financial journey.
I was struggling to get approved for an…
I was struggling to get approved for an apartment for the longest due to some bad financial decisions I made when I was younger that still affect me to this day. Thank god that I was able to come across MSI because literally within a month my credit score went up to mid 600 and today I finally got approved for an apartment.
July 22, 2025
Unprompted review
Reply from MSI Credit Solutions
Hi Ernesto,
Thank you so much for sharing your inspiring story! We're beyond thrilled to hear how MSI Credit Solutions helped you turn things around and finally get approved for your apartment. That's exactly why we do what we do. Watching our clients succeed and see their credit goals become a reality is the most rewarding part of our work. Your journey is proof that with the right guidance and determination, anyone can overcome past financial challenges. Congratulations on this huge milestone. You truly deserve it! If you ever need further support or advice, please don’t hesitate to reach out. We're always here to help you keep moving forward. Thanks again for trusting MSI Credit Solutions and for sharing your success story!
Amazing service and great communication…
Amazing service and great communication and just seeing results is pretty darn good!
June 26, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the service and communication, and that you're already seeing results. At MSI, we truly value your satisfaction. If you need any further assistance, please don't hesitate to reach out. We're here to help!
Ricky Torres has been amazing
Ricky Torres has been amazing! Great communicator and addresses any of my questions and concerns.
Thank you!!!
June 26, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! I'm glad to hear that Ricky has been helpful and communicative. We truly appreciate your feedback and are here to support you anytime. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again!
Great customer service
He explained everything great left me with no questions and was very understanding and flexible
June 20, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for your kind words! We’re glad to hear that our services were helpful and that you felt supported throughout the process. We can't find you in our system, and would love to give your Credit Consultant credit for his good work. If you could please provide your email or the name used with the service, we can help him out! At MSI Credit Solutions, we always strive to provide the best assistance possible. If you need anything else, please don’t hesitate to reach out. Your satisfaction is our priority!
Robert did a wonderful job explaining…
Robert did a wonderful job explaining everything in detail and what the company would be doing for me to help my credit
June 9, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for your feedback! We're thrilled to hear about your positive experience with Robert. At MSI Credit Solutions, we strive to provide excellent service, and it's always rewarding to know when we've succeeded. If there's anything more we can do for you or if you have any questions, please feel free to reach out. Your satisfaction is our top priority!
Erica is amazing!
I have have been working with Erica for about two months and I've already seen a few collection accounts removed. She has been very professional and attentive. I definitely recommend MSI to anyone trying to improve their credit scores.
March 13, 2025
Unprompted review
Reply from MSI Credit Solutions
We’re excited to hear about your success in just two months! Erica’s professionalism and focus on each client’s needs are key parts of our approach. Thanks for choosing MSI; we’ll be here every step of the way as you continue improving your scores.
Helpful and Positive
It was a pleasure working with Ricky. He actively listens, responds thoughtfully and is very thorough which helped me greatly with getting set up. I look forward to results as great as my customer experience.
May 15, 2025
Unprompted review
Reply from MSI Credit Solutions
This is fantastic to hear! Thank you for sharing your experience. Ricky is a valued member of our team, and we're delighted that his commitment to being an active listener, providing thoughtful responses, and his thorough approach made such a positive impact on your setup process.
We'll definitely let Ricky know his efforts are greatly appreciated. We're looking forward to helping you achieve great results!"
Jackie was great help thank you 😁
April 24, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your kind words! We’re glad to hear that Jackie was able to assist you. If you need anything else, please don’t hesitate to reach out.
Credit Repair…
I was skeptical about shopping around for credit repair services on Tik Tok. However, after my initial conversation with Caston I was relieved. He did not judge my situation. The staff met me where I was and assured me that I would see a difference in my credit score. Caston did not make any empty promises, but gave me a realistic approach to my credit problems. I highly recommend Caston and his team to anyone who needs a fresh start.
April 16, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for taking the time to share your experience! It's wonderful to know that Caston and our team could ease your concerns and offer a practical plan for improving your credit. Your recommendation is greatly appreciated, and we're excited to continue supporting you on your journey to better credit.
Absolutely the best
Absolutely the best! The staff was friendly, knowledgeable, and made the entire process seamless. I couldn't be happier with the results!
April 16, 2025
Unprompted review
Reply from MSI Credit Solutions
We appreciate your review and are glad to know that our staff met your expectations. Ensuring a seamless process is our goal, and we're happy to have achieved that for you.
Theo is the BEST!
Theo has been a pleasure to work with. His customer service is TOP NOTCH, made me feel like I was talking to my cousin or something. I am excited to continue this journey and appreciate the support Theo provided.
April 16, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for sharing such warm feedback about Theo! We're glad his personalized approach made you feel comfortable and supported. His commitment to exceptional customer service clearly shines through, and we're excited that you're looking forward to continuing your journey with us.
Sandra is awesome
Sandra is awesome! Easy to work with, answered all my questions. She didn’t stop there, kept me updated with every change that was happening on my credit while in the process.
April 15, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for your wonderful feedback! We're incredibly grateful that Sandra exceeded your expectations and provided such attentive service. Her commitment to keeping you informed throughout the entire process and thoroughly addressing all of your questions clearly demonstrates our dedication to exceptional customer support. We appreciate you taking the time to share your positive experience and recognize Sandra's outstanding work. Your review means a lot to our team and helps us continue delivering top-notch service.
Amazing credit help
One of the best experiences I’ve ever had with credit help, I had Jaron help me out and break down my credit report, to help and guide me on my next steps. I will definitely reach back for any credit advice or future home purchase help with them. 100% satisfied with the call I had today with them and would recommend to friends and family.
April 14, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for your wonderful review! We're delighted to hear Jaron provided you with such excellent service and guidance. We value your feedback and are pleased you're 100% satisfied. We look forward to assisting you in the future.
Robert.He went beyond in helping me the fact…
Robert was excellent.He went beyond in helping me the fact he kept trying to reach out and when I couldn’t do it at the time due to work. I finally was able to set up with him . He truly is passionate about his job and cares for his clients. If I could give him 10 star I definitely would. Excited for my future
April 10, 2025
Unprompted review
Reply from MSI Credit Solutions
We're so happy to hear about your wonderful experience with Robert! His dedication and commitment to his clients are truly appreciated. We're excited for your future as well, and we're grateful that Robert played such a positive role in helping you achieve your goals. Thank you for your kind words and the glowing review – we'll be sure to share your feedback with him.
Review
I very rarely leave reviews, but I spoke to Rick from MSI credit solutions and he was very helpful and very nice. 10/10 recommend to anyone that needs help with repairing their credit.
April 11, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for the 5-star review! We really appreciate you taking the time to share your positive experience with Ricky. We're so glad to hear he was helpful and made the process a positive one. We aim to provide excellent service to everyone, and your feedback reinforces that we're on the right track.
Work with ERICA MORAN and she is the…
Work with ERICA MORAN and she is the best so far i went from 500 to 747. love her she's the best
April 1, 2025
Unprompted review
Reply from MSI Credit Solutions
What a fantastic improvement – from 500 to 747! We're so impressed by your progress and appreciate you highlighting Erica Moran's excellent work. She's a dedicated member of our team, and we're proud to have her helping clients like you achieve their credit goals. Thanks for sharing your experience!
Sandra Hernandez and Ricky were so…
Sandra Hernandez and Ricky were so awesome to work with! They know what they're talking about. After spending 2 years with a consolidation company and losing $22k this is a much better route! Thank you MSI!
April 9, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you so much for sharing your experience! We're glad to hear that Sandra Hernandez and Ricky were able to provide the support and expertise you needed. It's great to know that you're finding this route more beneficial after your previous experience. We appreciate your trust in MSI and are here to assist you whenever you need.
Blake was super great
Blake was super great. He was really patient with me. He really helped me out a ton. I recommend his services to everyone who might need it.
April 8, 2025
Unprompted review
Reply from MSI Credit Solutions
We appreciate your kind words about Blake and the help he provided. It's great to know that he was able to make a positive impact and assist you in a way that was helpful to you. Thank you for recommending his services to others.
My experience so far
I am still in the program currently however the it's been a smooth process so far I have no complaints. Jon has been great and always willing to answer any questions I have. I'm also looking forward to using the money in the program for buying a home.
April 8, 2025
Unprompted review
Reply from MSI Credit Solutions
Thank you for sharing your experience with our program. We're pleased to hear that Jon has been helpful and responsive throughout your journey. We look forward to supporting you as you work towards your goal of buying a home.
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