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Rated 5 out of 5 stars

My Pelerin is simply the best crypto exchange platform out there. The fees are incredibly low and you are not required to submit legal documents. The support is amazing as well, there was an issue tra... See more

Company replied

Rated 5 out of 5 stars

Nothing short of excellent. I have been very impressed with the general service, the response to questions via the telegram group and email. I have read through the negative reviews and I can se... See more

Company replied

Rated 5 out of 5 stars

The whole experience has been very good. Quick and efficient, they keep you informed through every step of their process. I still cannot understand why they didn't accept my ID card as an official doc... See more

Company replied

Rated 5 out of 5 stars

I had trouble making a transfer from their website so I went on their Discord server. Their reps there were very responsive and with their help, I was able to do KYC. Their verification process was... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Non-Bank Financial Service

Written by the company

The Swiss gateway to the crypto world. Get a wallet, buy, sell and exchange cryptocurrencies easily and securely. Invest in Bitcoin, ETH and the most popular crypto-assets on multiple chains in a few clicks, at the best prices on the market without verification required. Withdraw them at any time in multiple fiat currencies back on your bank account around the globe.


Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

421 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Stellar service and customer supprt!

Very reliable service and great customer support. In casde of questions they are always available without any delays. Anwsering E-mails very wuickly. Using them for quite a while now to send money from a Bitcoin Wallet to bank accounts. Will also try their bill paying service. The only thing that I am missing, is a debit card connected to my wallet... :)

January 4, 2024
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Thank you very much for your kind review! We're working on the card, stay tuned ;)

Rated 5 out of 5 stars

Support

I got very kind and helpfull answers from the support. I am satisfied with this service. Many Thanks to the Support Team

January 3, 2024
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Many thanks to you for your review and for using our service!

Rated 5 out of 5 stars

Great service.

Great service.
The best prices, specially if holding MPS token is 0 fees. Can any one beat that? 🙂

December 27, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Many thanks for this positive review!

Rated 5 out of 5 stars

Very good experience

Very good experience
Team so fast and furious 💎
My English is Bad but Montpelerin is very good project, easy learning ux 💎

December 19, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Thank you very much! 😍

Rated 5 out of 5 stars

Top service

Top service
Request was dealt with within a short time. Even on weekends, thank you!

December 10, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

You're welcome, thank you for using our service!

Rated 5 out of 5 stars

Reliable Swiss Crypto Exchange

Mt Pelerin offers one of the best rate for crypto exchange.
I have used its services and all the transactions went as expected. Sepa transfers from Euro are free, and they swap the money and transfer the crypto to your wallet pretty fast.
I can say it's a reliable company.
It also gives a great support assistance in case you need their help.
I highly recommend it.

November 29, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Many thanks for your kind review!!

Rated 5 out of 5 stars

Mt Pelerin is on top...(pun intended)

Easy to use OFF and ON Ramp with low or no fees at all.
Excellent customer service and reactivity.
Great wallet with this platform to have access to all major networks.

October 31, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Thank you very much for sharing your positive experience with us!

Rated 5 out of 5 stars

Swissness inside!

Swissness inside, with great customer service, fast and helpful! Thank You for your help

October 30, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Thank you very much for using our service!

Rated 1 out of 5 stars

Too sloppy for a financial service

Surprised by positive reviews, my experience was sub-par. They make you confirm each withdrawal address with a small deposit and steal that amount (instead of crediting to your balance). Needless to say one must be an expert to send Bitcoin from a specific UTXO/address. Promised zero fees on the first 500 CHF volume, but still charged me full amount (I sent 527 EUR, which was projected as 0% fee on the website). Refused to refund it when I complained about this fee. Do not allow instant SEPA deposits unless you pass KYC. So the date/time/price of the crypto purchase is unpredictable. My EUR deposit arrived 24 hours late compared to Kraken (not instant SEPA as well). Did not show details of the trade (time, price, fees, FX) in the confirmation email (only the resulting amount) nor in the Bridge wallet. The final confirmation email arriving after 7 days also omitted the fee and the EUR/CHF rate applied. The 1.3% trading fee is higher than on most exchanges. Lightning deposit costs 1% routing fee. Lightning withdrawal required to reserve 2% for fees.

October 24, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Hello,

To reply each one of your points:

1. Verifying an external address to buy crypto on it is imposed by Swiss regulation.

2. You can verify a Bitcoin address by signing a message from a Ledger/Trezor, which is an alternative to the verification transaction.

3. You have sent more than CHF500, hence the fee.

4. We never stopped responding to your emails, this comment is 100% bad faith from you 👎

5. The fact that KYC is required for Instant SEPA is explicitly mentioned in our interface, how is that an issue?

6. If you want predictable purchase time, you can on-ramp stablecoins then swap when you want. Or pass your KYC and use instant transfers or card purchases. Plenty of options here.

7. We show the details of the trade in confirmation emails, you simply haven't received yours because your transaction is still in the 7-days withholding period of first-time purchases.

8. Most exchanges are custodial and require KYC, unlike us. Hence the different fees.

9. Lightning routing fees are free on our side, we do not control the costs from the sending leg.

Rated 5 out of 5 stars

I love using the Mt

I love using the Mt. Peleein Bridge Wallet! It's incredibly user-friendly and intuitive. Managing my cryptocurrency has never been easier. The sleek interface and simple navigation make it a breeze to send, receive, and trade digital assets. Plus, the security features give me peace of mind. It's the perfect wallet for both beginners and experienced crypto enthusiasts.

September 15, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Many thanks for your review!

Rated 5 out of 5 stars

I love the experience of this app so…

I love the experience of this app so far. I found out about this CEX a couple of months ago and I love how they have integrated your own EVM compatible wallet into a CEX and you can seamlessly withdraw and buy crypto at surprisingly low fees compared to other CEX's

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

U can buy whit out problem

U can buy whit out problem, whi sepa u need to wait 7 day the 1st time. U don't need KYC, and a very good rate change. So I'm very satisfied of it.

September 22, 2023
Unprompted review
Mt Pelerin logo

Reply from Mt Pelerin

Thank you!

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