Muccispores Reviews 561

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve used a few different suppliers before, but honestly, the experience with this company has been miles better. After trying three others, I can safely say I won’t be going anywhere else now.... See more

Rated 5 out of 5 stars

Am yet to look at the spores under a microscope. But am so incredibly happy with the service. Made my day with the sweet note inside and love the stickers and pin. Could not reccomend them anymore tha... See more

Rated 5 out of 5 stars

Not gonna lie, felt a bit unsure at first because this is a very niche market and buying from a global seller can be quite a gamble. There were also issues with Royal Mail when my order was sent out,... See more

Company replied

Rated 5 out of 5 stars

Ordered some spores and we're sent next day. Royal mail took it upon themselves to lose the parcel and upon emailing, Richard replied and hand delivered my order...service you don't get with big compa... See more

Company details

  1. Magic Store

Information provided by various external sources

Top quality supplier of Spores in the UK shipping internationally. Regards Team Mucci


Contact info

4.9

Excellent

TrustScore 5 out of 5

561 reviews

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Rated 5 out of 5 stars

Can't recommend enough!

4 days total from order to delivery, sent via tracked guaranteed 1pm, quick to answer any questions via WhatsApp. Will be ordering again in the future, can't recommend enough.

November 28, 2024
Unprompted review
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Reply from Muccispores

Ben,

Thank you for supporting us and our small family business. Welcome to the mucci family if you need anymore support or advice reach out to us at any time.


Richard
CEO
Mucci Spores

Rated 5 out of 5 stars

Royal Mail were poor as ever

Royal Mail were poor as ever, and delayed delivery, but apart from that the usual good quality spores.

November 25, 2024
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Reply from Muccispores

Hi Jeffrey,

Sorry for the postage delay, Email us if you return and we will do free postage.

Team Mucci

Rated 5 out of 5 stars

Incredible service

Incredible service! Purchased a couple of items for my first order and received a free gift which was a lovely surprise. My order came quickly and was well packaged. Excellent communication and customer service! I'll be ordering again for sure.

November 26, 2024
Unprompted review
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Reply from Muccispores

Hi Noah,

thanks for the review, really appreciate you trusting us with your mycology needs :)

Team Mucci

Rated 5 out of 5 stars

Great store

On time, helpful staff products are professionally done and have been using them for along time, thank you mucci 🙂

October 26, 2024
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Reply from Muccispores

Hi Oili

Thanks for being a returning customer

Welcome to the Mucci Family

Rated 5 out of 5 stars

Wonderful service

Wonderful service

Very happy

October 29, 2024
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Reply from Muccispores

Hi Lee

Thanks for reviewing our service :)

Rich
Team Mucci

Rated 5 out of 5 stars

Great service as usual

Great service as usual, many thanks!

October 25, 2024
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Reply from Muccispores

Hi Brad,

Thank you for trusting us and supporting our small business and wider mental health awareness :)
Rich
CEO

Rated 5 out of 5 stars
Muccispores logo

Reply from Muccispores

Hi Alex,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers

Rich
CEO

Rated 5 out of 5 stars

Had an unexpected issue with my order.

Had an unexpected issue with my order and was swiftly recompensated for free. They went above and beyond to assist me even though they technically didn't have to regarding my specific issue. Absolutely incredible customer service, would give more than 5 starts if i could!

October 17, 2024
Unprompted review
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Reply from Muccispores

Hi Alex,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can.

Rich
CEO

Rated 5 out of 5 stars

Amazing customer service!

I placed my order, then a few days later I had to message Rich on WhatsApp to make some amendments. Not only did he reply almost instantly he made the amendments, free of charge. My order was already packaged & leaving for the postal office in 15 minuets but again, Rich made the amendments without hesitation. By far the best customer service in British mycology, making me a very, very happy and returning customer :)

October 10, 2024
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Reply from Muccispores

Hi Caleb,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can via socials and WhatsApp in your case as quickly as we can for you.

Pleasure having you as a customer :)

Rich
CEO

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service and fast delivery,
I've used them a couple of times now, highly recommended.
Thank you, Team Mucci
🙏

September 16, 2024
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Reply from Muccispores

Hi DP,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers and be as quick as we can.

Pleasure having you as a customer :)

Rich
CEO

Rated 5 out of 5 stars

all good.highly recommended

September 20, 2024
Unprompted review
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Reply from Muccispores

Hi K,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can.

Pleasure having you as a customer :)

Rich
CEO

Rated 5 out of 5 stars

Good service and coms

Good service and coms

August 27, 2024
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Reply from Muccispores

Hi Michael,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

Pleasure having you as a customer :)

Rich
CEO

Rated 5 out of 5 stars

Top notch

Everything as described

August 15, 2024
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Reply from Muccispores

Hi Vas,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can.


Rich
CEO

Rated 5 out of 5 stars

Super fast

Great customer service speedy delivery

August 1, 2024
Muccispores logo

Reply from Muccispores

Hi Ben,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can via socials and WhatsApp and be as case as quick as we can for you.

Pleasure having you as a customer :)

Rich
CEO

Rated 5 out of 5 stars

Won't be going elsewhere

Fantastic service, quick delivery and great product!

Even threw in a freebie, I can't recommend them enough.

July 26, 2024
Muccispores logo

Reply from Muccispores

Hi Oli,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We try to offer the best prices for the best spores for our customers and if issues happen we are open and always try to give the best service we can via socials and WhatsApp.

Pleasure having you as a customer :)

P.s Everyone Loves a FREEBIE

Rich
CEO

Rated 5 out of 5 stars

Allways good genetics and helpful staff…

Allways good genetics and helpful staff great service

August 1, 2024
Muccispores logo

Reply from Muccispores

Hi Master,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

Your Mycology work is well respected and recognised by us.

Pleasure having you as a customer :)

Rich
CEO

Rated 5 out of 5 stars

What customer service should be like.

Rich was so helpful. He went above and beyond to help me with my research.

A big thank you.

July 3, 2024
Unprompted review
Muccispores logo

Reply from Muccispores

Hi Colin,

Thank you for trusting us and supporting our small business and wider mental health awareness :)

We always try to offer as much help as we can to everyone who needs us :)

Pleasure having you as a customer :)

Rich
CEO

Rated 3 out of 5 stars

Good products, mediocre service and delivery

Items came nicely packaged with everything being correct.

Delivery time was fast when it finally happened, next day. I paid instantly after placing my order but it took about a week for the items to finally be fully processed and delivered. It took me multiple attempts by email and WhatsApp to get any type of answer and they mostly went unanswered for days at a time. Only way to get a straight answer is by calling their landline number. The guy was friendly and was apologetic for the delay, and pretty much doubled my order amount as an apology, I was happy enough with that. Would buy from Mucci again, but not if I'm in a hurry.

Cheers

July 2, 2024

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