Muccispores Reviews 561

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve used a few different suppliers before, but honestly, the experience with this company has been miles better. After trying three others, I can safely say I won’t be going anywhere else now.... See more

Rated 5 out of 5 stars

Am yet to look at the spores under a microscope. But am so incredibly happy with the service. Made my day with the sweet note inside and love the stickers and pin. Could not reccomend them anymore tha... See more

Rated 5 out of 5 stars

Not gonna lie, felt a bit unsure at first because this is a very niche market and buying from a global seller can be quite a gamble. There were also issues with Royal Mail when my order was sent out,... See more

Company replied

Rated 5 out of 5 stars

Ordered some spores and we're sent next day. Royal mail took it upon themselves to lose the parcel and upon emailing, Richard replied and hand delivered my order...service you don't get with big compa... See more

Company details

  1. Magic Store

Information provided by various external sources

Top quality supplier of Spores in the UK shipping internationally. Regards Team Mucci


Contact info

4.9

Excellent

TrustScore 5 out of 5

561 reviews

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Rated 5 out of 5 stars

These guys are really good

These guys are really good. They have the full range of products, and they are very efficient. Delivery is mostly within a couple of days. I would definitely recommend. And polite with their communication.

April 25, 2024
Rated 5 out of 5 stars

Third time ordering from here will…

Third time ordering from here will always come back as great service and fast delivery also great customer service

April 14, 2024
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Reply from Muccispores

Liam,

To get a customer to buy once is a challenge these days we are a small business if you want to call us one and we don't go in for advertisements and fancy Instagram's.

To get a review is even harder, so to read you are a returning customer is the best type of review we can get.

We are always here to support any of your myco journey

Kind Regards,

Rich
CEO

Rated 5 out of 5 stars

Always good

April 9, 2024
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Reply from Muccispores

Tom,

To get a customer to buy once is a challenge these days we are a small business if you want to call us one and we don't go in for advertisements and fancy Instagram's.

Thanks for reviewing and choosing us.

We are always here to support any of your myco journey

Kind Regards,

Rich
CEO

Rated 5 out of 5 stars

Fantastic customer experience

This is a great shop. Outstanding selection, always the highest quality. They clearly operate with meticulous scientific / operational precision. I must have made ten or fifteen purchases over the last few years and it's been a consistently smooth, successful process each time. On a couple occasions I've made shipping mistakes and they've bent over backwards to help me out. Great people doing great work - thoroughly recommended.

April 10, 2024
Unprompted review
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Reply from Muccispores

D,

This is the feedback any small business can only dream of, we are not like the big players in this trade, we are real people (a small few) with real struggles just like everyone at the moment the struggle is real and we fully appreciate and respect your orders. I am always here to support and help were we can on your myco journey.

Rich
CEO

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good syringes. Will definitely trade with these guys again

March 25, 2024
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Reply from Muccispores

Ben,

Thanks firstly for trusting us with your order and secondly for reviewing us. We are always here in the good, the bad and anything in-between to help with your myco journey.

Rich
CEO <<<<(This sounds fancy but I am just a normal guy like everyone just helping via mycology)

Rated 5 out of 5 stars
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Reply from Muccispores

Corey,

I will sort you out free next day postage for offering a honest and open review.

If you need a super quick delivery for any reason like within 24hours or a set day drop us a call 0121 630 1886 and I will also try and get it though if I can and I will be honest if I can't and its the quickest way to contact me and to pay also.

Hope this helps

As always stay safe and enjoy your myco journey.

Rich
CEO (<<<< this is just a fancy title, I am just a normal myco guy trying to help as many people as we can :) )

Rated 5 out of 5 stars

Fast delivery

Fast delivery

March 10, 2024
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Reply from Muccispores

Hi J,

We pride ourselves on fast delivery and service. Many Thanks for support our small business.

Team Mucci

Rated 5 out of 5 stars

The Best & Most Reliable Spores Supplier in UK

I have tried many spore suppliers in United Kingdom and Mucci Spores is the absolute best. I have been buying from them for the last 2 years. Their spores are the best quality I have ever seen with fast & well packaged delivery.

March 21, 2024
Unprompted review
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Reply from Muccispores

Thank you for using and trusting us with your spore requirements for so long, we all appreciate you.

Team Mucci

Rated 5 out of 5 stars

Quick delivery and great service

Quick delivery and great service - will use again.

March 14, 2024
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Reply from Muccispores

Hi Emma,

Thank you for supporting our small business if you need any support reach out to us.

Team Mucci

Rated 5 out of 5 stars

Full Marx!

Helpful sales team,

March 4, 2024
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Reply from Muccispores

Hi Garry,

Thank you for supporting our small business if you need any support reach out to us.

Team Mucci

Rated 1 out of 5 stars

3 spore syringes, all high contaminated

I ordered 3 samples, all were bacterial contaminated (i work in very clean environment). after many transfers i managed to get clean samples. I Send a email with a question and no answer. very unprofessional

February 2, 2024
Unprompted review
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Reply from Muccispores

Drop me an email and reference the order number 5517.

We will fully investigate this and not fob it off or it get missed in the email backlog.

Rich
CEO (<<<< this is just a fancy title, I am just a normal myco guy trying to help as many people as we can :) )

Rated 5 out of 5 stars

All arrived promptly

All arrived promptly. Well packaged and cleanly sealed.
Will definitely order again.

February 24, 2024
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Reply from Muccispores

Hi Tim,

Many thanks for taking the time to review us and supporting our small business.

Team Mucci

Rated 5 out of 5 stars

Great seller

Great seller, very fast delivery.

February 19, 2024
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Reply from Muccispores

Hi Tom,

Many thanks for supporting our small business and taking the time to review us :)

Team Mucci

Rated 1 out of 5 stars

Con artists

Con artists, don’t waste your time or your money, I’d be surprised if my card details weren’t sold

(Their response is null and void)

EMPTY syringes on the first package (how can that happen?) delivered, God knows what the second ones were filled with but it wasn’t spores, I asked for a picture of the syringes they sent me the second time as they said they were going to take some, when they sent me the image of a syringe FULL of spores I knew they were conning people, they did offer a refund but I mean come on how many times do people complain about a somewhat “illegal” activity and then be threatened (veiled) with the fact afterwards? I don’t care for legality I do this as a hobby, personal growth and overall well being, these jokers are playing a field knowing full well what they’re actually doing, trust, don’t waste your time with these clowns, hopefully they find a bit of self respect in future interactions with honest people, God be with you MOOCHI

February 13, 2024
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Reply from Muccispores

Hi Rosalind,

We have tried to work with you on your issues and I personally repacked and sent your order with pictures and dedicated support via our WhatsApp support service. When asked for pictures of the second order these were not provided. We have the WhatsApp backed up and our customers can see our responses if they want too, as we always say feedback and reviews are a two way thing and we respect our right to defend ourselves fairly and using and evidence backed approach.

Now lets move on to the more serious part of this review regarding your card details, we don't save any details via our card processing software and comply with GDPR, full terms and conditions can be found on our website, but better than that for your total piece of mind we record all our calls and all of our staff inform you that no card details are saved for quality assurance. The calls are saved on a AES 256bit encryption cluster server with various system security protocols just for anyone else reading this review.

Now as a small business and a supporter of mental health and now that we have defended ourselves we have asked for your bank details so we can refund you for your troubles even if we have been called clowns and part of the circus and various other abuse.

We respect your review and our right to defend ourselves as a small business operating in the UK with no access to normal business operating support due to our government stance on spores and our ethos is not around profits or ripping customers off but around mental health and making people life's better.

Many Thanks,

Richard
CEO

Rated 5 out of 5 stars

Dealt with swiftly and professionally

There was a bit of contamination in the syringes i rang up and all was dealt with swiftly and professionally I can’t fault this company the customer service was amazing I’ve never had service like it I will definitely be back for more genetics in the future

February 13, 2024
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Reply from Muccispores

Hi Ellie,

We launched an investigation into the batches mentioned in this order and will update you shortly.

We appreciate open and honest feedback and will act to correct the issue you have experienced swiftly.

Sorry for the inconvenience,

Team Mucci

Rated 5 out of 5 stars

Arrived on time and was everything that…

Arrived on time and was everything that was promised. Will order again as soon as these start to fruit. Excellent service

February 9, 2024
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Reply from Muccispores

Hi Robert,

I will sort you out free next day postage for offering a honest and open review if and when you wish to order again, reach out when your ready and mention this review.

If you need a super quick delivery for any reason like within 24hours or a set day drop us a call 0121 630 1886 and I will also try and get it though if I can and I will be honest if I can't and its the quickest way to contact me and to pay also.

Hope this helps

As always stay safe and enjoy your myco journey.

Rich
CEO (<<<< this is just a fancy title, I am just a normal myco guy trying to help as many people as we can :) )

Rated 5 out of 5 stars

Lovely packaging and presentation

Lovely packaging and presentation, opted for next day delivery but took a day before my order was seen so wasn’t next day. Other than that very happy.

January 16, 2024
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Reply from Muccispores

Hi Thomas,

Sorry for the confusion, it can take a day to process the order due to funds or time placed etc. Please drop me an email or WhatsApp or even a phone call if you return to us and I will sort you out free next day postage for offering a honest and open review.

If you need a super quick delivery for any reason like within 24hours or a set day drop us a call 0121 630 1886 and I will also try and get it though if I can and I will be honest if I can't and its the quickest way to contact me and to pay also.

Hope this helps

As always stay safe and enjoy your myco journey.

Rich
CEO (<<<< this is just a fancy title, I am just a normal myco guy trying to help as many people as we can :) )

Rated 5 out of 5 stars

10/10

10/10, always great service

January 8, 2024
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Reply from Muccispores

We always try our best for our customers

Good Luck on your Myco journey

Mush Love

Team Mucci

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