What an amazing organisation MuchLoved is! As an ex-Funeral Director, I have known literally thousands of people who have used MuchLoved and it has been a positive experience for all of them. Sadly, I... See more
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This site was such a comfort to us. Our lovely funeral directors set it up initially but it was so easy for us to add photos or memories for all Mum's friends to enjoy. Making donations to our chose... See more
Our funeral service created a page for my father and a link to the public page was sent to my mother but no password so we couldn't log in and edit it. When I contacted support, the geniuse... See more
Company replied
As a charity we have been using Muchloved for over a year. We can see the difference the online tribute pages are making to bereaved families. The pages offer comfort to our families, allowing them to... See more
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Company details
Written by the company
MuchLoved is the UK's leading in-memory platform where the bereaved can remember someone special and fundraise in their memory through unique, beautiful and lasting online tribute pages. MuchLoved also provides bereavement information and support services and works in partnership with other bereavement organisations and charities to help support those who have lost a loved one. MuchLoved was born in 2007 from a personal experience of grief and a determination to make online remembrance supportive, accessible, and meaningful for everyone. Today, we remain committed to that purpose – combining nearly two decades of expertise with close collaboration across the funeral and charity sectors to continually improve how people are supported through loss. At the heart of MuchLoved is a belief that remembering someone should feel personal, shared, and lasting. Our role is to make that easier – not only for families but also for the organisations who care for them. By working closely with funeral directors and charities, we aim to strengthen the support you provide and help you offer families the best possible experience when it matters most.
Contact info
Nash House, Repton Place, White Lion Road, HP7 9LP, Amersham, United Kingdom
- 01494 722818
- support@muchloved.com
- muchloved.com
4.4
Excellent
47 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Easy to use and easy to share to…
Easy to use and easy to share to others. The only thing I would say is it would be useful to signpost donators more to the tribute section so it’s used more
March 13, 2025
Unprompted review
Difficult to navigate and no indication how to find posted Photo Tribute either.
Difficult to navigate - each time I tried to post something it demanded I accept cookies - I do not want - tried privacy settings on Safari tried again - it would not allow me to proceed at all. Forced to accept cookies I do not want. In order to post a photograph with a tribute which, when I tried to search to check it was on the web page could not be found and there was no indication anywhere on the website the of where the photograph could be viewed either. Overall felt a great deal of distrust using it at all. Only went ahead with a Donation as family had set the page up. Will not use again
May 4, 2024
Unprompted review
Reply from MuchLoved
Hi Maureen,
Thank you for taking the time to add a review. We are genuinely sorry that you had frustrations with our platform. Your feedback is valuable to us as it helps us identify areas to improve. Your experience doesn't reflect the level of service we aim to provide, and we are committed to making things right.
Regarding the photograph upload, if you are open to it, our support team is happy to add it on your behalf, along with any message or caption. Just contact us on support@muchloved.com and we'll take care of it for you.
We are constantly working on improving the website and are actively working on solutions to address the specific issues you raised. If you have any further concerns, or there is anything we can help you with please don't hesitate to contact us.
Best wishes from the MuchLoved team
A true gem in a cynical world...
In a pretty horrible world - this is a shining example of how compassionate and caring human beings can be. A not for profit, charitable website enabling people to preserve their loved one's memories all in one place. No shareholders capitalising on peoples' grief. Set up by a grieving brother - born from authentic intensions + need. It's also a well designed site on a really good platform. I've put my memories of my grandfather on here in reasonable confidence that they're in safe hands....
June 29, 2022
Unprompted review
Reply from MuchLoved
Hi Stephen,
Thank you very much for taking the time to leave a review, and for your kind words, we very much appreciate them. We hope that your tribute page to your Grandfather brings you some comfort, and if there is ever anything you need please don't hesitate to contact us. With best wishes, MuchLoved Team.
Delighted with Muchloved.
I am delighted with the way Muchloved allocates space to celebrate the lives of loved ones, and am particularly grateful that the donations function takes away from me the necessity to make other and more complex arrangements. As to technical advice I found both Ali Haines and Sarah Serkis, on the Tribute Team, to provide excellent technical support. Altogether Muchloved provides me with a supported and easily accessible facility by which to record my family's love for a wife, mother, grandmother.
February 8, 2022
Unprompted review
Brilliant for lost loved ones
When my mother passed on, I wanted a small webpage where friends and family could leave their messages. I found muchloved and am truly happy with their service. You can add pictures, a timeline of your loved one's life, light a candle in their memory and more. I was so impressed when my father died I did a page for him, and last year when both my in-laws passed I did one for them. It is a lovely way to remember, and commemorate your loved one's lives.
November 14, 2017
Unprompted review
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