Customer service was lovely but even when I bought a second pair same problem. The boots leak really badly. So disappointed. ** Edit to add if the boots aren't suitable for our climate they why a... See more
Company replied
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My new Mick Boots just arrived, and I’m absolutely thrilled! 🌧️✨ A perfect mix of sturdy design and elegance, with top-quality materials and amazing comfort even after hours of wear. Ideal for tackl... See more
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Returns have to be send to Belgium but at clien’s expense. Avoiding European regulation as they sell through the British entity. The product is fine but if you buy something which does not fit, you l... See more
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The products are well designed and generally built to withstand heavy use. ( I’ve a little homestead, and herself wore her first pair of muck boot nearly every day for 12hrs a day and they have... See more
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Company details
Written by the company
Muck Boots are renowned for its exceptional support and protection. It all started with a universal problem - muck. Wet, messy, muddy, dirty muck, and we determined to find a solution for keeping our feet warm and dry through it all. So we set out to build the most protective, most comfortable, most reliable boots on the planet - no matter what the conditions. And The Original Muck Boot Company was born providing 100% waterproof boots and footwear that withstand the muckiest situations in every season. Over the past two decades we have had the freedom to innovate, experiment, and test our wellies in every single element - because outside, there are way more than four seasons. That's why we've designed each of our wellingtons to work hard for every task and brave every condition - so you can be protected, productive, and always in your comfort zone, no matter what the weather.
Contact info
United Kingdom
- muckbootcompany.eu
3.8
Great
89 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Boots look nice but not functional
Customer service was lovely but even when I bought a second pair same problem. The boots leak really badly. So disappointed.
** Edit to add if the boots aren't suitable for our climate they why are they even for sale in Ireland**
I bought them because my normal wellies and thick socks still levdt me with cold feet. I live on a mountain and we have snow and cold rain frequently so I wanted something warm. So by the sounds of it they are not fit for any purpose!
I know it's not just me that is having problems, I went to visit a friend recently, her Artic ll were 6 months old and falling apart. She said she wouldn't get another pair.
February 1, 2026
Reply from Muck Boots EU
Hi Pippa, we're glad you had a great experience with our team, but we're disappointed to hear you're having trouble with moisture. It’s possible the Arctic Sport II, which is designed for extreme cold, is actually providing too much warmth for you, leading to internal condensation that can feel exactly like a leak. You might find a better match in our All Seasons wellies, which offer great protection without the heavy insulation. Please get back in touch with us at help@muckbootcompany.eu so we can help you find the right fit for your adventures.
Ideal for dog walking in a country environment.
Prompt delivery, wellingtons are very comfortable to wear, appear strong and durable .Im very happy with my purchase.
March 12, 2026
Reply from Muck Boots EU
Hi Cathy, thank you so much for the 5-star review! We’re thrilled to hear your new wellies arrived quickly and are hitting the mark for comfort and durability. Thanks for choosing Muck Boots!
Quick delivery no stress.
March 12, 2026
Reply from Muck Boots EU
Hi Rachel, thanks for the feedback! We’re so glad we could make the process quick and stress-free for you. Enjoy your new boots!
Actually I Never received a package and…
Actually I Never received a package and this is a pretty bad experience with you!
February 23, 2026
Reply from Muck Boots EU
Hi Anja, I am incredibly sorry for the frustration this has caused. We definitely want to get your boots to you as quickly as possible! I’ve personally looked into your DPD tracking information, and it appears the delivery was unsuccessful due to an address issue at the point of transit. I understand how disappointing it is to be waiting on a package that doesn't arrive as expected. I have flagged this with our Customer Service team, and a member of the team will be reaching out to you directly via email to help resolve this for you.
Terrible experience
February 22, 2026
Reply from Muck Boots EU
Hi Adrian, I am incredibly sorry to hear about your experience, and I completely understand your frustration. After looking into your order, I can see that our warehouse unfortunately picked the wrong boots for your shipment. This is not the level of service we strive for, and I sincerely apologise for the inconvenience and disappointment this caused. To make things right as quickly as possible, a full refund has already been issued to your original payment method. We would love the chance to get the right pair of Muck Boots to you in the future, if there is anything else I can do to help, please reach out to us directly.
Reply from Muck Boots EU
Hi Michael, we are so glad to hear this, thank you so much for taking the time to review us!
Great boots and great service
The boots are great. Customer Service went the extra mile to help with some issues caused by the courier who had lost my parcel. The second shipping was super fast. Overall, excellent service and excellent product.
February 14, 2026
Unprompted review
Reply from Muck Boots EU
Hi Mae, thank you so much for the kind words! We are thrilled to hear that you’re enjoying your new boots. While we can't always control what happens once a parcel leaves our warehouse and heads to the courier, we can control how we support our customers when things go sideways. We’re so glad our team could step in, get that second shipment to you quickly, and make things right.
No free returns!
Returns have to be send to Belgium but at clien’s expense. Avoiding European regulation as they sell through the British entity. The product is fine but if you buy something which does not fit, you loose at least 30% of your payment. That is not worth it….
January 11, 2026
Reply from Muck Boots EU
Hi Juergen, thank you for taking the time to leave this feedback - we really appreciate it. We are currently looking to improve our return services in Europe, please bear with us.
Prompt delivery and first rate product…
Prompt delivery and first rate product so far. If they’re robust enough I will order another style.
December 10, 2025
Reply from Muck Boots EU
Hi David, we are delighted to hear this, thank you for the review!
Ordering was so easy
Ordering was so easy! And the delivery was super quick too! Thank you!
December 9, 2025
Reply from Muck Boots EU
Hi Anita, we are so glad to hear this, thank you so much for taking the time to review us!
Reply from Muck Boots EU
Hi Patricia, we are delighted to hear this, we hope you enjoy your new Muck Boots!
The muck boots are super,really love…
The muck boots are super,really love them the are comfortable and warm,best boot going
December 9, 2025
Reply from Muck Boots EU
Hi Finbarr, thank you for leaving this feedback, we are thrilled to hear you are happy with your purchase!
great quality and very comfortable
December 5, 2025
Reply from Muck Boots EU
Thank you for your comments, much appreciated!
Premier Quality material Five Star Elite Wellington Boot.
Premier Quality material. Higher end pricing maybe but excellent longterm lifespan. Comfortable to wear, doesn't "draw" the foot allowing excellent circulation. Wholeheartedly endorse Muck Boot range. Forget the rest purchase the best !! 👏 🌟 🌟 🌟 🌟 🌟
November 9, 2025
Reply from Muck Boots EU
Hello Jeremy, thank you so much for taking the time to write such a detailed and glowing review of our boots! We were absolutely thrilled to read your comments about the Premier Quality material, the comfort, and especially your note on the "excellent long-term lifespan." We wholeheartedly believe that investing in quality pays off in durability, and it means a lot that you agree!
Top quality boots great packaging and…
Top quality boots great packaging and follow up instructions on how to care for your item this my second pair of muck boot company
November 8, 2025
Reply from Muck Boots EU
Hi Michael, thank you so much for leaving this fantastic review! There is no greater compliment than having a returning customer, and we deeply appreciate your loyalty to Muck Boots.
Quality product that fits perfectly.
Quality product that fits perfectly.
Fast delivery.
November 7, 2025
Reply from Muck Boots EU
Hi Noel, thank you for your comments, much appreciated!
Arctic Muck boots ❤️
I just love Muck Boots ❤️
Bought my 3rd pair a month ago - Arctic version this time.
July 22, 2025
Reply from Muck Boots EU
Hi Petra, thank you so much for your review. We are delighted to hear from our loyal customers.
Fantastic boots !
Fantastic boots !! Exactly what I was looking for , comfortable & 100% waterproof . Would definitely recommend
October 6, 2025
Reply from Muck Boots EU
Thank you for leaving this feedback, we are thrilled to hear you are happy with your purchase!
Reply from Muck Boots EU
Hi Arthur, thank you so much for the 5 stars!
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