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Muddy Mat® Reviews 3,035

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,869 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as outstanding and fabulous, and praising their quality, durability, and effectiveness in trapping dirt and moisture. Many appreciate the variety of colors and sizes available, and how well the products hold up over time, even with frequent use and washing. People also frequently highlight the excellent customer service, noting quick and kind responses, and helpful resolutions to issues. However, some people were dissatisfied with the ordering process, finding it unclear or experiencing issues with "free reward" offers. There were also mentions of slow shipping and difficulties with tracking orders, with some customers receiving their items much later than expected or through unexpected delivery services. A few customers also noted that the non-slip rug grips did not work as advertised.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the effectiveness of the... See more

Quality

People report positive experiences with quality. Customers praise the durability and effectiveness of the... See more

Order

Consumers have mixed experiences with ordering. Many reviewers praise the ease of ordering, quick shipping,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just put all 5 mats in our travel for 3 nights, so very comfortable under foot. When I took the one up from in front of the recliners, the back felt cold and damp but I put a paper towel on on the ba... See more

Company replied

Rated 4 out of 5 stars

The product is OUTSTANDING!! However the online ordering process is unclear when ordering multiples and the CONSTANT "but wait!! Theres more! And how about this and this and this".... this is very an... See more

Company replied

Rated 4 out of 5 stars

This product if fabulous! We love everything about our muddy mats. Big complaint--website is horrific to navigate. That's why this isn't a 5 star review!!

Company replied

Rated 4 out of 5 stars

Love these mats/rugs I bought 3 and then love them so much I went back and bought 3 more I have 2 pugs which shed a ton and these help with that too oh I bought the brown ones but got the light blue f... See more

Company replied


Company details

  1. Pet Supply Store
  2. Carpet Store
  3. Carpet Wholesaler
  4. Home Goods Store
  5. Pet Store

Written by the company

Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the Door Tired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly. Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors. Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens. Machine washable, quick drying, and built to last years. Join thousands of happy homes. More time with your pet, zero time scrubbing. Start living clean today!

Our promise to you

Written by the company

Premium quality, unbeatable value, guaranteed satisfaction
With Muddy Mat, get our patent pending advanced microfiber design starting at only $19.95. Enjoy instant mess protection at your door, machine washable convenience, and free shipping on all orders!

60 Day Money Back Guarantee

Muddy Mat Promise!

Muddy Mat Promise!
Not completely happy with your Muddy Mat? Simply contact us within 60 days of delivery and we'll process a full refund right away. No hassle, no questions, 100% of your money back guaranteed.Retry

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I requested a return and a credit for…

I requested a return and a credit for my purchased. Which is all over your website.
the dog bed was too small for my dog. I followed all the instructions. for the refund. had not heard from muddy mat with my refund amount They emailed me back stating. since i took the gift card of 25.00. I would not be receiving a credit. That was never mentioned to me. I would not of used the gift card and order a larger bed.

April 9, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback, Marie. We understand your concern regarding the return, refund, and the gift card applied. An email has been sent to your address to review the details and assist you further.

Rated 5 out of 5 stars

Both my dogs love their beds

Both my dogs love their beds! I love them because the covers are easy to take off, wash and put back on! Love all my Muddy Mat rugs too (I have 9 of them). Easy peasy washing.
Merrill Oka

April 20, 2026
Unprompted review
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Reply from Muddy Mat®

We appreciate your review, Merrill. It’s wonderful to hear both your dogs love their beds and that the rugs are easy to care for.

Rated 5 out of 5 stars

Bought these mats for my dog

Bought these mats for my dog, put them in my doorways. They keep her paws dry coming in from the rain. They are INDEED THICK AND THIRSTY!!! Awesome product!!THANK YOU!

December 8, 2025
Unprompted review
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Reply from Muddy Mat®

Thank you, Linda, we’re delighted the Muddy Mats keep your dog’s paws dry and that you find them thick and absorbent.

Rated 5 out of 5 stars

Mats and dog bed and dog towel are all…

Mats and dog bed and dog towel are all great. Pup took to the bed right away. Using the towel after a rain makes wiping him much easier.

April 20, 2026
Unprompted review
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Reply from Muddy Mat®

We appreciate your feedback, Jack, and are glad the mats, bed, and towel are all working well for your pup.

Rated 5 out of 5 stars

Best dog bed ever!

I have tried every dog bed, and my pup just dragged them around like they were toys! She would not step foot in them. I saw this ad and decided to try one more time to get a bed she would use. Lots of great colors. I chose gray because she is black and gray. As soon as I put this bed down, she jumped right on it! 😍 I was elated!!! 🎉 Money well spent. 👏🏻👏🏻👏🏻

April 19, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you, Bettianne, we’re delighted your pup loves the Cloud K‑9 Bed and that it’s the perfect fit.

Rated 4 out of 5 stars

This product if fabulous

This product if fabulous! We love everything about our muddy mats.
Big complaint--website is horrific to navigate. That's why this isn't a 5 star review!!

April 19, 2026
Unprompted review
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Reply from Muddy Mat®

Hi Nancy, we acknowledge your feedback regarding the product being fabulous, your love for Muddy Mats, and your note on the website navigation. An email has been sent to address this matter and assist further.

Rated 5 out of 5 stars

I was a little skeptical at first to…

I was a little skeptical at first to order this for my dog thinking she wouldn’t like it but after seeing so many reviews on social media I decided she was worth it to give it a try. As soon as I opened it and set it down for her she went right to it and made herself comfy. Like a Princess on her royal bed! Thanks also for the quick delivery! Guess it was worth it!

April 20, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback, Gail. We’re delighted to know your dog made herself comfy like a princess on her new bed and that you appreciated the quick delivery.

Rated 5 out of 5 stars

You won’t know if you don’t ask!

Made inquiries with Muddy regarding a larger size mat than was available on the online order form, but appeared to be used in advertising. Muddy replied promptly each time. Eventually the 6’x9’ mat was made available for order and it fit our need perfectly.
We have Muddy mats in several rooms of our house to minimize the effects of four sets of wet paws on our floors and couldn’t be happier with their performance

March 1, 2026
Unprompted review
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Reply from Muddy Mat®

Hi Larry, we’re pleased to know the larger size Muddy Mat fit your needs perfectly and that you’re happy with their performance in multiple rooms.

Rated 2 out of 5 stars

Just got them

Just got them. Haven't tried them yet.

April 20, 2026
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Reply from Muddy Mat®

Thank you for your feedback, Joni. We appreciate you sharing your initial experience and hope the mats meet your expectations once you’ve had a chance to use them.

Rated 5 out of 5 stars

Muddy Mat dog bed is the best

Easy ordering, shipped immediately and received within 2 days. My puppy loves her new bed!

April 13, 2026
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Reply from Muddy Mat®

Thank you for your feedback, Debbie. We’re delighted to hear ordering was easy, shipping was fast, and that your puppy loves the new bed.

Rated 5 out of 5 stars

DogBed

Dog bed received. Thank you, my dog is checking it out a little at a time.

April 20, 2026
Muddy Mat® logo

Reply from Muddy Mat®

Hi Kathy, we acknowledge your concern regarding the status of your order. An email has been sent to your registered address to address this matter and assist further. Please check your inbox for the update.

Rated 5 out of 5 stars

At first I bought a few of their rugs ….

At first I bought a few of their rugs and I fell hard!! I’m in love with them, feels so good on my feet.
Then I saw the ad for Pet Beds. I was like Yes! I ordered 2 beds, I don’t remember what sizes I ordered but one is approximately medium and large.
Mocha and I absolutely love them!!❤️❤️❤️

March 24, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback, Mark. We’re delighted you and Mocha love the rugs and pet beds.

Rated 5 out of 5 stars

I love my muddy mats

I love my muddy mats. On sale at Christmas, I went crazy. I don't have any animals except the 2 legged kind that drag stuff in all the time, works on them too. Have a runner in the bathroom and 3 others in front of doors. Keep up the great work!

December 22, 2025
Unprompted review
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Reply from Muddy Mat®

We appreciate your kind words, Diana, and are glad the mats work perfectly for you.

Rated 5 out of 5 stars

I love the rugs

I love the rugs. They have kept my floors clean. Having two dogs, one of which likes to dig in the dirt. Having alot of rain lately

April 6, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you, Dee, we’re pleased the rugs help keep your floors clean despite the rainy days.

Rated 5 out of 5 stars

Muddy Mat

Easy clean and keeps all dirt and mud from tracking in the house. A must have! 😊

April 19, 2026
Unprompted review
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Reply from Muddy Mat®

We’re glad to hear that, Kat, and appreciate your feedback on the easy cleaning and performance.

Rated 4 out of 5 stars

I purchased 3 rugs

I purchased 3 rugs. 1 did not work in the location I bought it for. I tried to return it, but they were pretty adament about selling me another rug. we went back and forth for quite a while. it was an online chat and they took forever to respond. Eventually, they gave me a credit for the rug and told me to keep it.

April 12, 2026
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Reply from Muddy Mat®

Thank you for sharing your experience, we’re glad the rugs worked well and appreciate the credit arrangement provided.

Rated 5 out of 5 stars

Love these mats

Love these mats. I have 2 yorkies and my floors stay clean longer.

March 23, 2026
Unprompted review
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Reply from Muddy Mat®

We appreciate your review, Dawn, and are glad the mats help keep your floors clean with your yorkies.

Rated 4 out of 5 stars

Backside cold and damp feeling mats in our travel for 3…

Just put all 5 mats in our travel for 3 nights, so very comfortable under foot.
When I took the one up from in front of the recliners, the back felt cold and damp but I put a paper towel on on the backing and did not get any moisture so I was wondering if this was normal.

April 18, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your feedback, Sherrlyn. We have sent a request for your contact information and order details to look into this and assist further.

Rated 5 out of 5 stars

I purchased my Muddy Mat rugs for first…

I purchased my Muddy Mat rugs for first time! Absolutely love !! My only issue is , my dogs ‘think ‘ they are theirs ! 😂
I have one @ front door,hallway and living room, for comfort , catch daily dirt from having bare floors . My fur babies are always plopping their butts on them - relaxing! Lol!!
Love how easy to shake , rattle and roll back down . Can’t wait to buy MORE!
You just can’t go wrong with these! Love the many colors & sizes
Taking me a couple camping for entry of the tent & inside :)

March 7, 2026
Unprompted review
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Reply from Muddy Mat®

We’re delighted you love your first Muddy Mats, Chris. Thank you for sharing your experience and support.

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