relatively small range focused on quality with good prices. bought large pot in sale. bit nervous about buying something based on photo only but so happy with what arrived immediately ordered same pot... See more
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We have had so many good orders from Muddy Trowel over the past two years. The plants we receive are always healthy and a good size. We have also ordered so much peat free compost from them as we con... See more
Company replied
Many thanks for the incredible Nordmann fir tree you delivered today - it is the most perfect tree we have ever seen, and really good value!! It was a most pleasant surprise. After Christmas it will... See more
Company replied
We got a lovely little Nordmann fir living Christmas tree from Muddy Trowel - delivery and collection were so efficient, exactly as promised. The tree was so cute! - really healthy and growing pine bu... See more
Company replied
Company details
Written by the company
Joy, delivered to your door. Everything you need to create a beautiful outdoor plant pot or window box, delivered to your door.
Contact info
London, United Kingdom
- info@muddytrowel.com
- muddytrowel.com
The tree arrived on time and was perfect
December 22, 2022
Reply from Muddy Trowel
Hi Mary. Thank you for your review! We are so pleaed you love your living Christmas tree. We hope to see you again soon!
Reply from Muddy Trowel
Hi Lionel. Thank you for your review! We are delighted you loved your living Christmas tree. We hope to see you again soon!
Beautiful tree in lovely pot
Beautiful tree in lovely pot, really, such a lovely idea to leave it open
December 20, 2022
Reply from Muddy Trowel
Hi Elizabeth. Thank you for your review! We are delighted you love your tree. We hope to see you again soon!
The best Xmas Treeeeee!!!
An absolute perfect experience with Muddy Trowel from where I purchased my Xmas tree this year. I was so so happy with the tree itself which was gorgeous and rich in branches, smelled incredible and it was literally delivered all the way into my house on the spot I meant to have the tree. Can't thank Steve enough for his customer service and for also gifting me a saucer for the pot as to not make a mess in my house. So so grateful and would most certainly recommend!!!
December 21, 2022
Unprompted review
Reply from Muddy Trowel
Hi Mia. Thank you for your lovely review! We are delighted you had a good experience with us and loved your Christmas tree. We hope to see you again soon!
Excellent live Christmas Tree
Easy system to use. Order was delivered on time. Beautiful tree and still going strong. Now outside for next year. Recommend
December 8, 2022
Reply from Muddy Trowel
Hi Christine. Thank you for your review! We are delighted you have a good experience with us, and hope your tree brings you joy for years to come!
Live Christmas Trees
We loved our potted Christmas tree and will definitely be getting one next year! The whole process was very easy, from ordering through to the tree being picked up after Christmas. The tree they provided was adorable and great quality!
January 10, 2023
Reply from Muddy Trowel
Hi Katie. Thank you for your review! We are delighted you loved your tree, and we look forward to seeing you again soon!
A healthy tree
Decided to buy a forever Xmas tree to plant outside and bring into home a few weeks a year. I was not disappointed it arrived healthy and undamaged and is a nice shape and size. I fully recommend muddy trowel.
December 16, 2022
Reply from Muddy Trowel
Hi Walter. Thank you for your review! We are delighted you love your tree, we hope it brings you joy for years to come!
Disappointing Christmas Tree.
Ordered a Christmas tree in a pot to arrive in the week before Christmas. Disappointed with quality of this tree. It was very lop-sided in the pot and it looked like no care had been taken when potting it. Also, one of the main branches had been snapped, so we had to position the tree in the room so you could not see a main branch was damaged. It’s shed quite a few pine needles despite watering. Would not recommend this company.
December 19, 2022
Unprompted review
Reply from Muddy Trowel
Hi Amanda. Thank you for your review - we're very sorry for any disappointment caused! Just wanted to check whether you got in touch with our customer service team directly as I can't see anything on our system? Any tree that is damaged, we make sure to swap or offer some form of refund as soon as possible. We will get in touch with you now and it would be great if we could see some photos of the tree and the damage so we can decide on the best course of action!
The Christmas tree was delivered on…
The Christmas tree was delivered on time, promptly and with care. Your delivery guys were great. The tree is beautiful and now on my terrace.
December 5, 2022
Reply from Muddy Trowel
Hi Marguerite. Thank you for your review and lovely feedback! We hope you enjoy your tree for years to come.
Reply from Muddy Trowel
Hi Paul. Thank you for your review! We are delighted you love your tree and look forward to seeing you next Christmas!
Great service
December 16, 2022
Reply from Muddy Trowel
Hi Andrei. Thank you for your review! We hope to see you again soon.
Bought a real fir tree as Christmas…
Bought a real fir tree as Christmas yree. Arrived on time, a healthy and lively looking tree in a pot; no complaints.
December 22, 2022
Reply from Muddy Trowel
Hi Srabantika. Thank you for your review! We are so glad you love you tree, and we hope to see you again soon!
Plants arrived quickly and are a…
Plants arrived quickly and are a beautifully curated selection for this time of year ……except the cyclamen was a bit tender
December 9, 2022
Reply from Muddy Trowel
Hi there. Thank you for your review! We are delighted you love your plants. Please send a photo across of the Cyclamen to info@muddytrowel.com so our in-house Horticulturalist can give some plant care tips!
Reply from Muddy Trowel
Hi John. Thank you for your review! We are delighted you had a great experience with and we hope to see you again soon!
Reply from Muddy Trowel
Hi Billie. Thank you for your review! We hope to see you again soon.
Excellent customer service
Excellent customer service. Would have been 5 stars but we had some issues with the health of our tree. But Steve and team were very helpful.
December 12, 2022
Reply from Muddy Trowel
Hi Gemma. Thank you for your review! We are delighted you had a great experience with us and that we could assist. We hope to see you again soon!
Lovely healthy looking Christmas tree
Lovely healthy looking Christmas tree! Still looking good a month after we received it.
December 11, 2022
Reply from Muddy Trowel
Hi there. Thank you for your review! We are delighted you love your tree and we hope to see you again soon.
Our Ecological Christmas Tree
Our Christmas tree was delivered on time. It has a lovely shape & was as described. It now sits on my patio. The ultimate in an ecological Christmas a reusable tree.
Wouldn’t hesitate to use this company again for plants etc
January 6, 2023
Reply from Muddy Trowel
Hi Samantha. Thank you for your review! We are delighted you love the tree and our sustainable mission. We hope to see you again soon!
Reply from Muddy Trowel
Hi Hayley. Thank you for your review! We are delighted you love your tree, and we hope to see you again soon!
Reply from Muddy Trowel
Hi Orla. Thank you for your review! We are delighted you love your tree. We hope to see you again soon!
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