relatively small range focused on quality with good prices. bought large pot in sale. bit nervous about buying something based on photo only but so happy with what arrived immediately ordered same pot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have had so many good orders from Muddy Trowel over the past two years. The plants we receive are always healthy and a good size. We have also ordered so much peat free compost from them as we con... See more
Company replied
Many thanks for the incredible Nordmann fir tree you delivered today - it is the most perfect tree we have ever seen, and really good value!! It was a most pleasant surprise. After Christmas it will... See more
Company replied
We got a lovely little Nordmann fir living Christmas tree from Muddy Trowel - delivery and collection were so efficient, exactly as promised. The tree was so cute! - really healthy and growing pine bu... See more
Company replied
Company details
Written by the company
Joy, delivered to your door. Everything you need to create a beautiful outdoor plant pot or window box, delivered to your door.
Contact info
London, United Kingdom
- info@muddytrowel.com
- muddytrowel.com
Limited selection and delivery area
We were given a voucher for Muddy Trowell as a present. However when we came to use it we found the choice for sale on the site was limited and delivery was restricted to the south east. This presented problems as we live in Newcastle. There seemed to be no way to contact Muddy Trowell about this. In the end we arranged a delivery to a London address and drive the goods up to Newcastle.
From order to delivery all very easy…
From order to delivery all very easy and efficient
Good company to do business with
I only ordered from this company because they were the only people who had a Japanese Anemone available. I had not bought from them before. However they were professional and prompt with their delivery and plant is now doing very well. I will certainly buy from them again.
Steve was fantastic
Steve was fantastic. I was going out of town shortly after placing my order and asked that the order be held u til I was home.
The order nearly shipped out (I didn’t even notice), but Steve caught it and was able to keep the order from shipping!
I was so grateful and absolutely loved the large order of window box plants I received- my little London balcony looks so happy now, and has been a lovely bit of colour during this very..grey…summer!
Lovely catmint plant that arrived in…
Lovely catmint plant that arrived in good health and has grown well. My only complaint is the expensive shipping costs. £8 for a 3-5 day delivery is steep
Prompt delivery.
Delivery took ages and was very…
Delivery took ages and was very inflexible. Only one day a week offered which meant we waited three weeks longer than we should have to receive our order.
Nice window box
An easy way to get a window box for people without green fingers, like me.
Brilliant as usual
Brilliant as usual - great plants great pots and great service
Thank you
Fabulous Service
Delivered compost when I was away and left it exactly where I had asked. First class.
Good service
Good quality products, good service, delivered in the good condition as expected and on time.
delivery notes double as seed packets
relatively small range focused on quality with good prices. bought large pot in sale. bit nervous about buying something based on photo only but so happy with what arrived immediately ordered same pot in different colour. delivery notes double as seed packets, nice touch.
Silk tassel tree was very healthy on…
Silk tassel tree was very healthy on arrival with plenty of tassels and pot was sturdy and a good size for the plant. Super pleased as I bought the tree at a discount price. Would have happily paid the full price!
Excellent quality
Wouldn't order again
My 2nd time using muddy trowel and I was really disappointed to see my christmas tree upon delivery, the tree had lots of gaps in branches and generally looked quite sad. I was actually a bit embarrassed when I had people over during the festive period. For £137 I'd expect much more, I won't be using again.
2 stars as the delivery guy was fantastic and super friendly.

Reply from Muddy Trowel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







