Muddy Trowel Reviews 515

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

relatively small range focused on quality with good prices. bought large pot in sale. bit nervous about buying something based on photo only but so happy with what arrived immediately ordered same pot... See more

Rated 5 out of 5 stars

We have had so many good orders from Muddy Trowel over the past two years. The plants we receive are always healthy and a good size. We have also ordered so much peat free compost from them as we con... See more

Company replied

Rated 5 out of 5 stars

Many thanks for the incredible Nordmann fir tree you delivered today - it is the most perfect tree we have ever seen, and really good value!! It was a most pleasant surprise. After Christmas it will... See more

Company replied

Rated 5 out of 5 stars

We got a lovely little Nordmann fir living Christmas tree from Muddy Trowel - delivery and collection were so efficient, exactly as promised. The tree was so cute! - really healthy and growing pine bu... See more

Company replied

Company details

  1. Flower Delivery
  2. Flower Designer
  3. Garden
  4. Garden Center
  5. Plant Nursery

Written by the company

Joy, delivered to your door. Everything you need to create a beautiful outdoor plant pot or window box, delivered to your door.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

515 reviews

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Rated 1 out of 5 stars

Limited selection and delivery area

We were given a voucher for Muddy Trowell as a present. However when we came to use it we found the choice for sale on the site was limited and delivery was restricted to the south east. This presented problems as we live in Newcastle. There seemed to be no way to contact Muddy Trowell about this. In the end we arranged a delivery to a London address and drive the goods up to Newcastle.

March 25, 2025
Rated 5 out of 5 stars

Good company to do business with

I only ordered from this company because they were the only people who had a Japanese Anemone available. I had not bought from them before. However they were professional and prompt with their delivery and plant is now doing very well. I will certainly buy from them again.

July 1, 2024
Rated 5 out of 5 stars

Steve was fantastic

Steve was fantastic. I was going out of town shortly after placing my order and asked that the order be held u til I was home.

The order nearly shipped out (I didn’t even notice), but Steve caught it and was able to keep the order from shipping!

I was so grateful and absolutely loved the large order of window box plants I received- my little London balcony looks so happy now, and has been a lovely bit of colour during this very..grey…summer!

May 24, 2024
Rated 5 out of 5 stars

delivery notes double as seed packets

relatively small range focused on quality with good prices. bought large pot in sale. bit nervous about buying something based on photo only but so happy with what arrived immediately ordered same pot in different colour. delivery notes double as seed packets, nice touch.

January 28, 2024
Rated 5 out of 5 stars

Silk tassel tree was very healthy on…

Silk tassel tree was very healthy on arrival with plenty of tassels and pot was sturdy and a good size for the plant. Super pleased as I bought the tree at a discount price. Would have happily paid the full price!

January 22, 2024
Rated 2 out of 5 stars

Wouldn't order again

My 2nd time using muddy trowel and I was really disappointed to see my christmas tree upon delivery, the tree had lots of gaps in branches and generally looked quite sad. I was actually a bit embarrassed when I had people over during the festive period. For £137 I'd expect much more, I won't be using again.

2 stars as the delivery guy was fantastic and super friendly.

December 8, 2023
Unprompted review
Muddy Trowel logo

Reply from Muddy Trowel

Hi Kathryn, we're really sorry to hear you were disappointed with the tree. They do obviously vary in shape but it sounds like this one wasn't up to our usual standard. We'd love to have offered a swap at the time but we'll get in touch to find our more and see if we can do anything to help.

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