Mugensoul 

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See what reviewers are saying

Rated 5 out of 5 stars

I am falling in Love❤️ with the vintage Japanese girls T-shirt. It's pure cotton fabric is very soft, comfortable and gives an elegant look after wearing. Recommended!

Rated 1 out of 5 stars

Totally complete fake of a site, you'll get scammed if you buy from here. They take the pictures off of clothing sites such as Dayhype, Anarachstyles Streewear Fashion, Osaka Streetwear, Yayukata,Niep... See more

Rated 5 out of 5 stars

I just loved the Hoodie collection of Mugensoul. Also, the previous month I purchased two hoodies for me. These hoodies arrived at my home safely and without any damage. And the quality of the cloth i... See more

Rated 5 out of 5 stars

I ordered two items from this company recently. I got an email to let me know the items were on the way, and I got tracking information that worked. The items took about three weeks to arrive to my... See more

Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Information provided by various external sources

Premium Streetwear Retailer. Unique Fashionable Bombers, Street Pants & Joggers, Urban City T Shirts, Sweaters, Hoodies and more!


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order from here.

I placed an order a month ago. Shocked to see that this order has not even been processed. This company is a scam where as I am still waiting for a response. Highly unacceptable. DO NOT ORDER!!!

February 9, 2023
Unprompted review
Rated 1 out of 5 stars

Product arrived with many defects

I ordered a "monster force" jacket. When it arrived I was shocked to see that it was written "mnoster" instead of "monster" along with many writing errors on the text.
And that's without mentioning it took 3 weeks to receive.
please don't buy from them.

January 1, 2023
Unprompted review
Rated 1 out of 5 stars

Scammed me and never Replied

I ordered a T-Shirt more than 2 years ago, contacted their customer support after 1 month and they never replied.
Total scam, don't give them your money.

December 15, 2021
Unprompted review
Rated 4 out of 5 stars

I bought a nice shirt rom them that was…

I bought a nice shirt rom them that was hard to find anywhere else. The materials are good quality, with nice magnetic snaps and thick fabric.

They sent the wrong item initially, but sent me the correct one at no cost.

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

Unresponsive customer service

Unresponsive customer service

Requested a refund numerous times within the 15 day refund guarantee. However, the company would not respond to my emails at all.

Never shop from there.

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

MS#8811243I place an order for 6 items on June 4

I place an order for 6 items on June 4, 2021 for a total of £200 (order number MS#8811243) and it took me 3 weeks too receive my order. Upon arrival my order was missing 3 items, 1 item was refunded and 2 items received. This company is terrible with communication and replies. I still have not heard from anyone in regards to my missing items.

September 27, 2021
Unprompted review
Rated 1 out of 5 stars

Scam a$$ company

Scam a$$ company. Ordered a coat a year ago and still ain’t get it 😂😂 bunch of fake a$$ reviews too and it’s crazy. Don’t buy from these broke, lazy individuals.

September 25, 2021
Unprompted review
Rated 2 out of 5 stars

Purchased five items at $370

Purchased five items at $370
Is been 6 weeks and I have received 2 items. I will be claiming fraud on my credit card and keeping the items while they get the chargeback. They wanna try to scam me? Nope.

September 21, 2021
Unprompted review
Rated 1 out of 5 stars

Never received item. Attempts to contact have been ignored.

Ordered a pair of shoes in January. It's now the end of August, and I haven't received any items, or any information about what happened to the package. I've e-mailed so many times and have never received any response. The phone numbers on their website do not work. I definitely feel like I've been scammed.

August 24, 2021
Unprompted review
Rated 1 out of 5 stars

They'll steal your Money!

Placed a $120 order, recieved only $50 worth of product. Two months later have still not received product and business has ignored several attempts at contact. Scam!

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

I still have not received my order that…

I still have not received my order that was placed and paid for 8months ago. They ignore my emails and messages, These people should be shut down as they steal your money and that’s a criminal offence, I have lodged a complaint with consumer protection in their country and I will fight this to get my money back. Do not buy from them

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

I received one item and love it

I received one item and love it, but have been waiting on my other item I ordered for about 5 months and no information is given after emailing them twice. These people are scammers. Don’t buy!

April 3, 2021
Unprompted review
Rated 1 out of 5 stars

Piece of crap thieves

I have just received my first (and last) order from them. After 8 weeks of waiting I got different items than I have ordered - needless to say I wanted those particular items that I have paid for. Plus the size instead of XXL is possibly M or less. Can't tell because they have conveniently cut off the size tag from the hoodie.
DO NOT BUY FROM THEM!!!

March 17, 2021
Unprompted review
Rated 1 out of 5 stars

My mum paid £100 for an item

My mum paid £100 for an item, 4 months later never received! No contact at all from them from countless emails, Complete scam disgusting that google advertise a legit scam and how a company can steal £100 from my mum and god knows how much from others. Don’t buy ever! They will not send you anything. Just take your money

February 7, 2021
Unprompted review

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