Muhdohub Reviews 372

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy test to do at home with clear instructions and comprehensive report. Given me a better understanding of my true health.

Rated 5 out of 5 stars

I wrote a pretty sucky review a few years ago for muhdo because of delays, etc. I always meant to write another review after I'd retried a year or two later. Safe to say the experience was vastly... See more

Rated 5 out of 5 stars

Great service: easy ordering process, quick delivery, simple test process and results received within 3 weeks. The dna results have really opened my eyes to how my body works and how to get the... See more

Rated 5 out of 5 stars

Heaps of information. Easy to understand. Useful help & guidance to potentially 'see off' future challenges. Training suggestions. Nutrition and diet suggestions. Take it or leave it, but if you're in... See more

Company replied


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

results overdue

as so many here, I ordered and I do not get my results which should be there since some days - considering the price, they should come in time.
When you email them you get no reply and also you do not get anyone on the phone or a call back.

November 18, 2024
Unprompted review
Muhdohub logo

Reply from Muhdohub

Thank you for your feedback – we have been unable to identify details of your order and you have declined to provide more information when we requested it. Customer Service is our number one priority so we are very surprised that you have not received a response to your emails or phone calls – we typically respond to enquiries within a few hours.

Our standard turnaround times are 2 to 3 weeks for DNA results and 4 to 5 weeks for Epigenetic results once your sample reaches the laboratory. If you have any questions, please contact us on info@muhdo.com or by calling us on +44 1473 232 428.

Rated 5 out of 5 stars

I help clients achieve their health and…

I help clients achieve their health and fitness goals. By complimenting
their exercise and nutrition programs
It’s definitely a tangible benefit and I feel fulfilled as a personal trainer and nutrition coach because I advice and help others people active their goals

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Muhdo awesome

I purchased the basic Muhdo package years ago, but still look at the app for guidance, Chris from Muhdo is fantastic answering queries post sale and helps you understand what the next steps are.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

The data is amazing

The data is amazing, I only wished I had done this earlier. The analytics have shown that some supplements that I was taking were actually of no benefit this saving money and can focus in on what my body actually needs. Amazing

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Got the Epigenetics DNA kit, was really simple to use and submit thought it would be difficult but wasn’t, I also got amazing customer support before and after I got my results. Highly recommend

August 28, 2024
Unprompted review
Rated 4 out of 5 stars

Interesting and Insightful

My kit was delayed for 3 weeks due to the warehouse having lost the order it but when I contacted customer services, the lady I spoke to was very helpul and managed to sort it out. It then arrived promptly. It does take a little while to get the results but that's to be expected. There's a lot of information presented which is useful, together with guidance on how to address anything that may be of concern. All in all, it was worth the money and I'd recommend.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Results came in - once applied, everything finally clicks in!

[edit]:
I've decided to delete my previous review, and update score to 5/5 due to a fact how much change I've noted after applying the information provided in DNA Health report.
The report provided me with actionable information on nutrition and supplementation. Physical results have shown me how to plan workouts and achieve results efficiently.
In summary - well worth it!

July 23, 2024
Unprompted review
Muhdohub logo

Reply from Muhdohub

Hello Aleksander, thank you for your positive feedback

Rated 5 out of 5 stars

Excellent product

Excellent product. Very comprehensive report which have been very helpful for my over all health.

This is one of the best DNA tests on the market!

July 12, 2024
Unprompted review
Muhdohub logo

Reply from Muhdohub

Thank you for your positive feedback!

Rated 5 out of 5 stars

JAN MULLOCK EXCELLENT CUSTOMER…

JAN MULLOCK EXCELLENT CUSTOMER RELATIONS MANAGER.
Jan was an absolute pleasure to deal with when I had a problem with my DNA test kit I explained the situation an within a few minutes she had responded via email after a day or two she had sorted it out.She was so helpful and was so very friendly I wish other companies would take note usually when something happens and you have to phone/ email a company you are lucky if you even get a reply. Jan Mullock should show all these other customers relations managers just how it should be done.I have no hesitation in recommending MUHDO.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

Many thanks to Jan (Customer Relations Manager) for resolving the issue of my order of a Muhdo DNA Transform kit, which the local logistics service failed to deliver about ten days ago. Not only was Jan very responsive to my questions, she also went above and beyond to re-order a new kit to replace the one that got stuck in transit. Knowing customers can rely on such a supportive and responsive customer service department is very comforting. I will keep recommending the products and the service to my friends and colleagues.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Commercial Partnership

I've been working with Muhdo for over 4 years now and it's been a brilliant experience. The team always have time for my questions, reach out to see if they can support me and their help team is excellent too.

I've had a LOT of happy clients with the DNA testing around the world thanks to them. Cheers guys!

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

The reason I wanted to use test was to…

The reason I wanted to use test was to find out more about more about my children and what was needed especially nutrition and supplements.

The App provided me with simple info and actions points and has helped me improve the meals given to my children as I know how important nutrition is to a healthy lifestyle.

Would definitely recommend Muhdo to parents to use for there children

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with muhdo app

Great experience with muhdo app, learnt some very helpful and insightful info especially around nutrition, supplements and exercise.

Really simple saliva analysis and received results within 10 days.

Would highly recommend to people interested in health and wellbeing and being able to make simple changes to their lifestyle.

February 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look