Muista Reviews 348

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and design, highlighting its positive impact on posture and overall well-being. Many people appreciate the efficient delivery service and the careful packaging, ensuring items arrive in perfect condition. The user experience is frequently described as excellent, with the product being easy to assemble and enjoyable to use. Reviewers also commend the customer service for its responsiveness and helpfulness. However, some customers noted that shipping took longer than expected, causing minor complications. A few people also mentioned that the chair's footprint is larger than anticipated, and the seat can feel quite rigid initially.

What people talk about most

Product

Users describe positive interactions with the product. Customers are very satisfied with the high-quality and... See more

Quality

Consumers find quality to be positive, consistently praising the well-crafted and high-quality products. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the super fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the chair comfortable even... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast friendly service and brilliant idea with possibility for rocking both side to side and forward and back, so long sitting still avoided. Recommended for gentle exercise after hernia operation. And... See more

Company replied

Rated 5 out of 5 stars

My order was handled in a fast, friendly, and professional way. I had made a mistake when placing the order online. So I emailed the company and they adjusted my order right away (without any add... See more

Rated 5 out of 5 stars

The rocking office chair arrived quickly and was well (efficiently) packed. We got the version with wood and wool. It's a very nice experience to sit on, and is often used in our house when we have... See more

Company replied

Rated 5 out of 5 stars

The chair is exactly what I was hoping for and expecting, per the reviews. It fits perfectly under my desk, and looks very nice. I do alternate between a couch, a regular chair, and using the Muista c... See more

Company replied


Company details

  1. Furniture Manufacturer

About Muista

Written by the company

Muista is a home office furniture design brand behind the original Muista chair concept. Founded in Vilnius, Lithuania, in 2017 by designer Aurimas Lažinskas and his cousin Gytis Staras, Muista's aim is to change the approach of long sitting at work desks, to encourage flexibility and movement and make sitting a more enjoyable experience.

Introduced for the first time at the Habitare 2018 design fair in Helsinki, Finland, Muista achieved big interest and positive feedback, both from health professionals and members of the public. Since then it was successfully showcased at various design fairs including Cologne (IMM), Paris (Maison & Objet), Vienna, Zürich, Hamburg (Blickfang), and sold the Muista ergonomic desk chair to hundreds of happy customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent in every way!

Arrived ingeniously packed in cardboard, assembled very easily, excellent quality, looked exactly as I had hoped.
I am absolutely delighted with it!

November 6, 2024
Muista logo

Reply from Muista

How lovely to hear that you are enjoying the chair! Thanks for taking time to share!

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed! My new saddle chair with a wool seat helps me sit at my desk, I can rock and not worry about riling over pet feet. Considering a standing desk option for my shop. Very comfortable and sturdy. It helps with posture and my office looks less cluttered.

November 6, 2024
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Reply from Muista

Glad you like the chair! Thanks for sharing!

Rated 5 out of 5 stars

Happy customer

I bought my first Muista chair for my home office in october. As a nevrodivergent with a desk job, sitting has always been a challenge. But when I saw this chair, I knew I had found something good.

And the experience have been great. Active sitting makes my working day so much easier, and I also notice that mye core muscles have to work harder. I was so happy with my purchase that I had to buy a second one for my office at work, since I ended up taking the chair with me to work. Now the second one has arrived, and I'm a happy customer, rocking away both at home and in the office.

I understand that this chair is not for everyone, not everyone likes the firm seat and the movements. But for fidgety nevrodivergents like me, it is a perfect solution. I also recommend it to people who normally don't like sitting still too long. For me it's definetely made mye work days much more fun and easy. It's also a beautiful product, simple in design, but made with care and really nice materials.

December 4, 2024
Unprompted review
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Reply from Muista

You've truly sold us on our own product – talk about a powerful endorsement! Wishing you many fun and easy work hours with Muista ;)

Rated 5 out of 5 stars

I loved the chair

I loved the chair! It's amazing, both beautiful and so nice to sit on.

October 15, 2024
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Reply from Muista

Glad to hear that!

Rated 5 out of 5 stars

trustworthy

trustworthy. delivery as ordered. information as needed.

October 12, 2024
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Reply from Muista

Many thanks for the kind words!

Rated 5 out of 5 stars

Great service

Order was promptly delivered, well packed and easy to assemble.

October 9, 2024
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Reply from Muista

Thanks for the review! We're always working to make things as smooth as possible.

Rated 5 out of 5 stars

Well designed chair

This is a very well designed chair that is also fun to use! It makes office work more fun when you can move at the same time. The seat is a little hard, especially when sitting 'horseback', but then I gather that the idea with the chair is to promote movement and breaks, instead of prolonged sitting. I find that it helps my posture a lot, although it is quite difficult to keep a good posture for a long time even with this chair. At the moment I switch between sitting on my Muista and using a 'normal' office chair. Also, thumbs up for very friendly costumer service.

October 2, 2024
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Reply from Muista

Thank you for taking the time to share your detailed experience with our chair. We're super happy that Muista does good things for your back and brightens up the office work!

Rated 5 out of 5 stars

A wonderful chair

A wonderful chair, great quality, and very comfortable. It was delivered very securely packaged. I would buy it again anytime. Thank you very much.

October 3, 2024
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Reply from Muista

Cheers for the kind words!

Rated 3 out of 5 stars

Product is very nice but I was charged…

Product is very nice but I was charged taxes for receipt of the package, significantly increasing the cost. I probably would not have ordered if I had known this would happen.

October 2, 2024
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Reply from Muista

Thank you for sharing your feedback. We appreciate that you enjoy the chair!
We understand that import taxes can be frustrating. We strive to be transparent about potential additional costs, and the information about additional fees applicable to customers outside EU and US is indeed included on our webpage in the FAQ section. We are sorry for the inconvenience.

Rated 5 out of 5 stars

Excellent product

Excellent product, very well crafted and super quick delivery. The packaging was well thought-through as well. I'd throughly recommend the Muista stool, I feel it's making a difference to my posture when I work at my desk.

September 19, 2024
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Reply from Muista

We're delighted to hear that you're enjoying our chair and that it's helping your posture. And thank you for recognising the care we put into designing our packaging :)

Rated 5 out of 5 stars

Muista Jojiko

Shipping, communication and website are great.

September 14, 2024
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Reply from Muista

Glad to hear you had a good experience shopping with us!

Rated 2 out of 5 stars

The seating is very firm/hard

The seating is very firm/hard. I send an e-mail about it to check of that's normal, or maybe there's a other seating possible. But I didn't get an answer.

September 14, 2024
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Reply from Muista

Dear Katrien,

I am sorry that your email was unanswered. Please allow me to answer your question thoroughly:

The seat is intended to be that way - It is soft enough for active sitting. But not soft enough for prolonged inactivity. The Jojiko chair will make you move since it was designed for that. If you get tired of sitting in one position, you simply switch to another one.

Initially, it can take some 1-3 weeks to get used to the saddle sitting position on the Jojiko chair – it is normal since saddle sitting is very different from the regular chairs: it wakes up some muscles that were used to prolonged inactivity while sitting on flat seats. Most of our clients get used to that within a few weeks.

Moreover, we accept free 30-day refunds from the EU if it does not meet your expectations. Simply contact domas@muista.eu, and we will arrange everything for you!

Sorry for the inconvenience - I am sure we can solve the problem! :)

Rated 5 out of 5 stars

Be Patient

Note: it takes time to adjust to sitting in this chair. I use it at my desktop computer desk. After several weeks, I was ready to set it aside. But when I returned to using my previous ergonomic computer desk chair, I found it caused my back pain to return.
Now, I find it easy to use and would not do without it. It's ability to rock while sitting is a great feature.
Just stay with it. It will pay dividends!

April 1, 2024
Unprompted review
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Reply from Muista

As they say, all good things require patience ;) Many thanks for sharing your experience!

Rated 5 out of 5 stars

Delightful

The chair is useful, cute, space friendly and frankly great for my back (hernias and stuff). Very good replacement for the fabled Pilates ball. Expensive yes but worth it. I sit on it almost all day and alternate sometimes with a kneel-sit orthopedic chair if my lower back is tired from other activities (walking, cycling) and needs a bit of support.

September 12, 2024
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Reply from Muista

Glad to hear you are enjoying our chair! Regarding back-related medical conditions, we always recommend consulting with healthcare professionals which sitting solutions and products best meet your personal needs.

Rated 3 out of 5 stars

Nice design, well made very hard seat

Muista chair has nice design, looks great and is well made. Unfortunately the padding on the seat is not comfortable. The woollen cover is very nice but there is not enough padding under and it is extremely hard to stay on the seat for longer than 5 minutes. Your buttocks just get numb and it is very uncomfortable. Tried both positions and very uncomfortable.

September 29, 2024
Unprompted review
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Reply from Muista

We are glad that you appreciate the design and craftsmanship! Yes, the seat is firm and different from conventional ergonomic chairs. It may take some time for your body to adjust to this new way of sitting, thus we recommend taking it slow with the transition process. Once your body adapts to the Muista ergonomic seat, you'll appreciate the difference and won't want to look back ;) After all, if you feel our chair isn't the right fit for you, contact us via info@muista.eu.

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