MULAT Urban Fashion Reviews 287

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the shoes, noting their comfort, style, and effective height enhancement. Many appreciate the prompt and efficient delivery service, with orders arriving quickly and in good condition. However, some customers reported issues with sizing, suggesting that products might run larger or smaller than expected, and a few experienced discomfort due to the sole design. A small number of people also mentioned receiving incorrect colors or experiencing lengthy delivery times.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the great quality, comfort, and stylish... See more

Quality

People report positive experiences with quality, often highlighting the comfort, style, and overall... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the prompt and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I find the shoes provide the height expected. They feel sturdy and well made. I suggest get next size larger than normal because with the lift being more in the heal your foot is at more of a slant f... See more

Company replied

Rated 5 out of 5 stars

Best Shoes I’ve Ever Bought – And Incredible Support! I’m absolutely thrilled with my new shoes – both the quality and comfort are excellent. But what truly stood out was the customer support. I’... See more

Company replied

Rated 5 out of 5 stars

I adore the extra height and I even get an extra bounce in my steps -- as if I'm being propelled with something extra in every step. That's unexpected and very enjoyable. MJS

Company replied

Rated 5 out of 5 stars

Good follow up to make sure I was satisfied. Nice looking watch. However, be careful that the clasp is locked properly or you’ll yin the risk of it coming undone and the watch slipping off your wrist... See more

Company replied


Company details

  1. Clothing Store

Written by the company

MULAT offers premium everyday urban fashionwear, without the high-street markups. All MULAT products are ethically produced and offer unrivalled comfort and style with our luxury fabrics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Shoeless brian

Very comfortable transaction no issues with delivery and product was what they advertise. I want another pair

May 4, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for your feedback, Brian! We are delighted to hear that you had a great experience with us

Rated 4 out of 5 stars

Finally tall enough!

I received my shoes as scheduled. They really make me taller so I can finally reach all those things too high to reach. My only concern so far is that it's not that confortable to wear!

May 7, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Hey there! Thanks for sharing your experience with us. We're glad to hear that our shoes have helped you reach new heights, quite literally! 😉️ If you have any questions or concerns, please feel free to reach out to us at support@mulat.com.

Rated 3 out of 5 stars

Service was stellar but there is some foot pain

The ordering and delivery was stellar. The shoes themselves do raise me up but I fear that they aren't great for my alignment as my feet tend to hurt after wearing them for an extended period of time. I'm well aware that this should probably be expected for a shoe that is raising up my sole, but they aren't very comfortable. I will try and get insoles to help and see how that pans out.

May 8, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for taking the time to share your feedback with us. If you have any questions or concerns, drop us an email at support@mulat.com. We're happy to assist!

Rated 5 out of 5 stars

I couldn't be more happy about my…

I couldn't be more happy about my shoes. I can't wait to order more in different colors. They are nice looking and very comfortable. There was a size issue with the first pair I was sent and the Mulat team(Kristina) was right there to help. They immediately responded to my issue and got me the right size shoes. Not only are the shoes amazing but the Mulat team is amazing.

May 5, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Hi Mark! Your feedback means a lot to us and we strive to provide the best possible products and services for our customers. We hope you continue to enjoy your shoes!

Rated 4 out of 5 stars

Worth having a pair

Pretty happy overall

May 5, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for sharing your feedback with us, Luke! It's great to know that you found our product to be worth having.

Rated 4 out of 5 stars

The product is very good

The product is very good. Took too long to arrive

May 5, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Hi Randy, thank you for your feedback! We're glad to hear that you are satisfied with our product. However, we apologize for the delay in delivery. We strive to provide our customers with efficient and timely service, and we will do our best to improve our delivery times in the future. If you have any further concerns or questions, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

My son saw these shoes on TikTok and…

My son saw these shoes on TikTok and since then he asked me to buy them. Well, turned out he LOVED the shoes!
Great communication with the seller too. I recommend it!

May 1, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for taking the time to share your positive experience with us! We're glad your son loves the shoes and that you found our communication helpful. We appreciate your recommendation!

Rated 5 out of 5 stars

Great shoes and even better customer service

Shoes arrived a little later than expected. Customer service was exceptional and the shoes are a great fit and style.

April 28, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that our customer service team was able to provide exceptional support. We're even more delighted to know that you're happy with your purchase and that our shoes are a great fit and style for you. Thank you for choosing Mulat, and we look forward to serving you again soon!

Rated 4 out of 5 stars

Not noticeable at a quick glance

The platform inside can be noticed from the outside with the white extending so far up, they also had a strong spray paint smell, don't know from what exactly. Comfortable but you need to learn how to walk with them.

April 24, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for taking the time to leave us a review! We're glad to hear that you find our shoes comfortable. We'll make sure to pass your feedback to the relevant department. For any concerns, you can always reach us at support@mulat.com. Thank you for choosing Mulat!

Rated 4 out of 5 stars

Overall enjoying the shoes

Overall enjoying the shoes, definitely give a height boost, do have some concerns of whether the material will hold up to wear, but pleased with the purchase

April 29, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for taking the time to leave a review! We're thrilled to hear that you're enjoying your shoes and that they're giving you the height boost you were looking for. We understand your concerns about the material, but rest assured that we use high-quality materials to ensure the longevity of our products. If you ever have any questions or concerns, please don't hesitate to reach out to our customer service team at support@mulat.com, and we'll be happy to assist you. Thanks again for your support!

Rated 4 out of 5 stars

Super quick delivery and great price

Super quick delivery and great price. I like the shoes, but I guess they are what it's like to walk in high heels. I'm not use to that just yet.

April 21, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for taking the time to leave a review! We're glad to hear that you're happy with the delivery and price of your order. As for the shoes, we understand that they may take some getting used to, especially if they're a new style or fit for you. We appreciate your feedback and hope that with a little practice, you'll be strutting in style in no time! Thank you again for your business and review!

Rated 5 out of 5 stars

Super

Super! Great!

April 21, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thanks a lot, Mike!

Rated 4 out of 5 stars

Ok but not the fit I expected.

April 18, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Hello, thank you for taking the time to provide a rating, your opinion is valued greatly. Please drop us an email at support@mulat.com if you have questions or concerns. We're happy to help!

Rated 5 out of 5 stars

A heightened experience

It was a smooth process with timely updates and what arrived was a really nice pair of shoes both in comfort and style, overall it was a heightened experience 😀

April 19, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their purchases.

Rated 5 out of 5 stars

quick delivery and the quality of the…

quick delivery and the quality of the product was good.

April 20, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you so much for the positive rating. We really appreciate your business and helping to share the word about Mulat!

Rated 4 out of 5 stars

Great fit

Great fit, quick delivery👍🏼

April 12, 2023
Unprompted review
MULAT Urban Fashion logo

Reply from MULAT Urban Fashion

Thank you for the great review and for choosing Mulat!

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