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Rated 1 out of 5 stars

Absolutely apauling service, the customer care is hosted by the ceo and he logss into live chat maybe once every 9 days then dissapears again. Shipping had stopped working and cannot get any help mea... See more

Rated 5 out of 5 stars

I have used Multi orders since May 2019 and I fully recommend their program! I run several woocommerce, and Etsy shops and Multi orders allows me to collate all of these together, in one easy place... See more

Company replied

Rated 1 out of 5 stars

Have been using for nearly 2 years now but have been waiting for an error to be fixed for over a year now. Completley unacceptable and no valid reason nor explanation from CS. Only seem to get any h... See more

Rated 5 out of 5 stars

As a small multi-channel business owner I've found Multiorders extremely helpful. I sell t-shirts on Bonanza and Etsy and managing orders and inventory on both seems like a chore. I've set up Multiord... See more

Company replied

Company details

  1. Software Company

Written by the company

Integrate all sales channels and manage Your orders with Multiorders - multichannel shipping and inventory management software - a perfect workflow optimising solution. Connect all of Your shipping carriers and print labels with just one click, manage pricing and stock levels of all sales channels from the same place.


Contact info

2.9

Average

TrustScore 3 out of 5

39 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The best inventory software around !

I must admit now that multi orders have resolved my issues and have been very helpful. Thank you.

April 6, 2022
Unprompted review
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Reply from Multiorders

Hello, we are happy to hear that our application was a fit for your business, we hope that our future updates will be of benefit as well. Thank You.

Rated 5 out of 5 stars

Great customer service and inventory/order management

Although there are some limitations to customising templates to print, this is an amazing value for money inventory/order management. It has made it so much easier to keep track of stock across multi-platform selling, especially with the ability to merge, bundle and limit the availability of stock showing and automatically refill stock for marketplaces with item limits, while keeping the actual stock number live elsewhere. But more importantly, the customer service from these guys is fantastic. Any problems I have had, have been fixed in no time through their live chat or followed up by email and always in a friendly and polite manner. I would definitely recommend it.

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Inventory System for Marketplace sellers!

I'd used Multiorders before in 2020. Because I sell items in multiple colours and sizes, it didn't work out for me back then because the pricing was based on the number of individual products. Wind forward to 2021 and wow what a change! This rule no longer applies and it's now based on the number of orders per month, so really affordable. I sell on multiple online marketplaces, ebay and etsy and this new Multiorders is superb! Automatic merging of products from 8 ebay accounts (inclulding internationals) and 1 etsy account with absolute ease! There are a lot more enhancements too. Customer service is brilliant with timely replies to queries. Thank you - A very happy customer!

November 25, 2021
Unprompted review
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Reply from Multiorders


Thank you Julie for your kind words! We’re so glad that the changes we made by removing our product limits and reducing subscription pricing brought you back to using Multiorders :) We are not stopping with the changes we made and we hope the upcoming ones will make your multi-channel inventory and order management even easier!

Rated 5 out of 5 stars

I have used Multi orders since May 2019…

I have used Multi orders since May 2019 and I fully recommend their program!
I run several woocommerce, and Etsy shops and Multi orders allows me to collate all of these together, in one easy place.
They guys are great for helping on Live Chat, and amazing at regular upgrades offering new features which I have suggested.
I'd be totally lost without Multiorders!!!

June 16, 2021
Unprompted review
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Reply from Multiorders

Thank you Heidi for taking the time to leave such a nice review! We are so glad to have you with us for such a long time and we’ll keep doing our best to help you manage your eCommerce business with ease :)

Rated 5 out of 5 stars

Excellent ERP system for Startups

Great Value, Rich functionality, and exceptionally helpful and fast support. Makes running and growing our business so much easier having everything aggregated into one place.

June 15, 2021
Unprompted review
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Reply from Multiorders

Thank you Two Beeps for leaving a great review! It’s so good to hear Multiorders helps growing your business. That’s exactly what we are here for - to help you focus on growth while we automate your manual day-to-day order fulfillment tasks.

Rated 5 out of 5 stars

Great tool, excellent service!

I was previously using another platform and was getting regular errors and the service was really poor. I have now moved to Multiorders and it's worlds apart. The platform is great, easy to use, nice user interface etc. And the service is superb! The guys on live chat are quick to respond and so helpful. They took the time to help me get set up and it's been working great since the orders started coming through. Thanks!

February 24, 2021
Unprompted review
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Reply from Multiorders


Thank you Martin for sharing your positive feedback with Multiorders! It’s great to hear our support team keeps rocking in onboarding our customers and supporting them along the way :)

Rated 5 out of 5 stars

I have been with Multiorders since…

I have been with Multiorders since almost the start and have seen all the ups and downs. I have tried several others but this is now one of the best multi-marketplace software I have seen, with great features. Marius and the team are always willing to help and implement changes as needed. Highly recommend to anyone.

February 22, 2021
Unprompted review
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Reply from Multiorders


Thank you Mary for sharing this! We are so thankful for having you during all these years and your positive feedback means a lot. Best wishes from Marius and the rest of the team!

Rated 5 out of 5 stars

By far the best solution of it's kind.

By far the best solution of it's kind.

Marius, Giedrus and the team at Multiorders have not only created a great inventory & order management software but also provide unparalleled levels of support for us while using the software.

We’ve used Multiorders daily for almost two years now and have seen the team flawlessly implement features and integrations that we requested when we first joined. For context, we’re an e-commerce business located in Australia and we requested some integrations to link Multiorders to Amazon AU and Australia Post. When we first started using Multiorders, these integrations weren’t available.

A year and a half on from requesting these features, the team at Multiorders have delivered. The integrations simply popped up in our menu one day and we received a message from the team inviting us to join the beta program.

No extra costs. No extra costs. No additional prompts. No excuses. They simply delivered.

Needless to say we’re fans of the solution and the team and feel that they’ve got our backs whenever we need them. From the perspective of a business owner, the level of support and reliability that the team provides is something of a rarity these days. 10/10

February 19, 2021
Unprompted review
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Reply from Multiorders

Thank you Standard Print Co Team for taking the time to leave a detailed review! We always listen to our customers wants and needs and if the majority wants a feature - we deliver :) It’s so great to hear that everything we do makes you rely on us - words like this keep us going! Best wishes from Marius, Giedrius and the rest of the team!

Rated 5 out of 5 stars

Categorically the best on the market

Categorically the best on the market. Having searched high and low for an all in one inventory and order management system I came across multiorders. So glad I did, they are very quick and helpful with queries. There system does all that others do and more and is so so easy to use. You can reprice immediately, merge all products so you can control them in one and do bundles for multi variations. Bets of all their pricing is not through the ceiling.
If you want something or have suggestions they are happy to listen. Very happy Jo EasyPeasyStore

February 18, 2021
Unprompted review
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Reply from Multiorders


Mark, thank you so much for sharing your positive experience! We are so happy to hear you are enjoying our software and receive quick help from our support guys. Best of luck growing EasyPeasyStore!

Rated 5 out of 5 stars

Finally found an order management system that I love to use!

Honestly, I have tried many different companies that managed my inventory for me. I wasn't happy with any of them for numerous reasons. Generally, I didn't find them easy to use, or I couldn't get speaking to anyone for help. Then I found Multi Orders and it was brilliant from the get-go! They reply to any messages quickly, they are patient and helpful. I've managed to integrate ebay, amazon, etsy and woocommerce without any stress!

Multi Orders is incredibly easy to use, I've been recommending them a lot.

February 18, 2021
Unprompted review
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Reply from Multiorders

Thank you Joy for your kind words! We’re so happy to hear you chose us for managing your multichannel ecommerce business and we will keep doing our best to support you along the way.

Rated 5 out of 5 stars

Wonderful!!!

I was using another platform but when I had some problems with management system and time, I decided to use Multiorders. I want to say that it is a decent company. The navigation system is very clear and understandable, so I can configure all my sales. I also want to say that their supporting team is very helpful, and they were answering all the questions really fast and are always available. A well performed system offers a good price as well! The last but not least is design, it is pretty understandable and not bright, so you can navigate it without any problems.

February 10, 2021
Unprompted review
Multiorders logo

Reply from Multiorders


Thank you Kate for sharing your positive feedback! We are so glad to hear it’s easy to use our system - we don’t stop here and keep improving our user experience to be even more intuitive.

Rated 5 out of 5 stars

Great Platform

Browniegod here, we have had a great experience managing and scaling our business with Multi-orders. In particular, their customer service is very good as they respond quickly and provide solutions to problems!

February 8, 2021
Unprompted review
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Reply from Multiorders

Thank you Browniegod Team for your review! We’re glad to have knowledgeable front line support guys who aim to solve as many user enquiries on the chat as possible without needing to pass them for our technical support to take care of.

Rated 5 out of 5 stars

I am very please with their services

I am very pleased with their services. Their support team is always available and will go to great lengths to help solve your issues. Also, the software is very intuitive to use and offers great value!

February 4, 2021
Multiorders logo

Reply from Multiorders

Thank you Natanael for taking the time to share your experience! We’re glad to hear our support guys are taking great care of you.

Rated 5 out of 5 stars

Very decent company!

very decent company, at the beginning they had problems because my courier is a problematic parcelforce, but they settled the matter very quickly and shortened my booking time for packages from 40 packages per hour to 5 packages per minute, they always help me with every problem and this is the only system on the Internet, which works safely compared to e.g. zenstore, on eBay I have about 80,000 positive opinions and only in their hands I feel safe thank you! for me 11/10!

January 29, 2021
Unprompted review
Multiorders logo

Reply from Multiorders


Thank you Kamil for your kind words! It’s amazing to hear how much time our software saved for you in terms of order fulfillment and 11/10 evaluation sounds incredible!

Rated 5 out of 5 stars

Good integration with Shopify, Amazon, eBay and others, excellent value

I sell on Shopify, eBay, Amazon, Bonanza and Etsy. I had been using another multi-platform inventory and order management system that I had some issues with, and after using them for a year, decided to look at other options. Although they are the "new kid on the block", I liked what I saw in Multiorders and decided to give it a try.

I have been using it for 10 months, and couldn't be happier. It doesn't have all of the features of some of the stalwart systems, but what it does, it does very well. It is fast, easy to set up and configure, and quick to learn. It keeps my inventory in sync across the platforms so well that most of the time I don't even think about it - it just works.

Unlike the last system I used, you can actually enter and fill an order right in Multiorders. You don't have to enter it in one of the other ecommerce platforms. This is a great feature if you need to send a replacement or a sample to a customer, or if you have offline orders to fill.

One of the biggest selling points is their tech support. Their support staff is almost always available by chat, and their response time is usually a few minutes. The time or two I pointed out a bug or a missing feature, they were quick to either fix it, or to tell me when it would be scheduled.

As far as complaints, their reports are very basic and could use some enhancements (which will probably come in time). In many cases, I just export the data to Excel and massage it there to get what I need.

Multiorders is a solid, well-performing system and offers great value for the price. The design is well thought-out, yet simple, so it is straightforward to learn and use. The sales and support team are quick to respond and are friendly people that are enjoyable to talk to. I feel like they really care about their customers. Highly recommended!

January 18, 2021
Unprompted review
Multiorders logo

Reply from Multiorders

Thank you Ron for such a valuable and detailed review! We hear your feedback about our reporting system loud and clear - we are just in process of developing a new dashboard which will allow you to massage the data in the dashboard first before exporting it to Excel. Stay tuned!

Rated 1 out of 5 stars

Nothing but errors, avoid for a few years.

Nothing but errors, for a software that is apparently built for shipping and inventory I have an issue literally everyday from not being able to printing errors to built in errors and spelling mistakes that take months to fix. Only get empty apologies and no fixes with me doing all the work to help then fix. Not worth £2,000+ a year as i end up spending double chatting to customer service.

August 7, 2020
Unprompted review
Multiorders logo

Reply from Multiorders

Thanks Romina for your feedback - we're really sorry to hear about your poor experience using Multiorders. A lot has changed in our software during the past year - we have implemented a new printing system, reduced our subscription pricing, improved our UI and the speed of resolution of business critical technical issues. Thank you for letting us know where we can improve!

Rated 5 out of 5 stars

I use Multiorders for my e-commerce…

I use Multiorders for my e-commerce business management. This software is easy to use and help my business to be more efficient in the invoicing and shipping. Truly recommend it.

June 2, 2019
Unprompted review
Multiorders logo

Reply from Multiorders

Thank You for your review!

Rated 5 out of 5 stars

Excellent

As a small multi-channel business owner I've found Multiorders extremely helpful. I sell t-shirts on Bonanza and Etsy and managing orders and inventory on both seems like a chore. I've set up Multiorders for my business right from the start and I'm very happy that I did. It basically merges both my shops into one, as far as order, inventory and shipping management is concerned. Their dashboard also allows me to easily compare my shops to each other side by side in terms of sales numbers and revenue. Also, it allows me to track my most active business hours for better marketing campaign efficiency.

July 3, 2018
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Reply from Multiorders

Thanks for the review! We love, when our clients are happy :)

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