Mum & You Reviews 

1,952
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve used Mum&You since my daughter was about 4 months old, she’s now nearly 3. I’m convinced the reason she never experienced nappy rash is because of the quality of the nappies we used. It also made... See more

Rated 1 out of 5 stars

Got suckered into trialing the wet wipes as they were promoted in my babies birth registry pack. Biggest scam, you don't get a trial at all since as you then have to commit to paying for another deliv... See more

Rated 1 out of 5 stars

Obviously scam as everyone has pointed out. Just cancel the 'Continuous Payment Authority' (CPA) through your bank under FCA rules. Your bank legally has to do this and then these gobshites won't get... See more

Rated 1 out of 5 stars

This company plasters "Free trial" all over their website but then on a popup that doesn't even look like a button it says that actually you're trapped into paying full price for the 2nd delivery. Ap... See more

Company details

  1. Baby Store

About Mum & You

Written by the company

Mum & You is a unique brand powered by a team of innovative mums.

We launched in 2017 and began creating and selling products we felt were missing from our own lives. We strive to design not only sustainable and high-quality products, but also to create a diverse and resourceful community in which women feel supported from bump and beyond. We firmly believe that if mums are empowered both mentally and physically, their children will reap the benefits.

Our customers love our top performance Eco-Nappies and Plastic-Free Biodegradable Baby Wipes, both of which you can buy separately or as part of a subscription service.
SHOP ECO-NAPPIES

Our bestselling Face the Day Stick is the perfect addition to your nappy bag. The comforting combination of sunflower and coconut oils, beeswax & shea butter form a barrier to protect the face from the elements and help to soothe dry, sensitive, and even eczema prone skin. Suitable for the whole family!
SHOP FACE THE DAY STICK

Of course, we couldn't forget about mum. Our Mum Skincare Range offers five luxurious products to help soothe and support when and where you might need it most. Naturally derived ingredients, plastic-free packaging and midwife approved.

#bymumsformums
SHOP MUM & YOU

*Please note that we are aware of some delivery delays at present. We are working diligently with our delivery partners to resolve this.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(1,952)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery delays

We have only just received our delivery (in a beaten up box, with cling film wrapped tightly around it containing our invoice). The order was placed on 06/08/22. It is now 17/08/22. In the meantime we have had to purchase additional nappies and wipes from a high street store. This is the first time it has happened but I am very disappointed. It did not help getting a request for feedback when we hadn’t received the items and had no idea when they might arrive.

August 17, 2022
Rated 4 out of 5 stars

The wipes itself is great

The wipes itself is great , i love the fact i know the ingredients i am using for my baby is safe . But the sad thing is about the packaging. when i go to get one wipe I end up often pulling out a whole clump. It’s really a shame as i want to cut down my wasting for environmental causes but i am wasting wipes more the i need in this process .

August 12, 2022
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Ethical products which are fabulous quality. Super helpful and responsive customer service.
They have taken us from new born through to big boy pants without fuss or complication. I cannot rate them highly enough :-)

August 8, 2022
Mum & You logo

Reply from Mum & You

Thank you so much Laura, we wish you and your little family all the best for the future. We are so pleased you loved our products as much as we do! M&Y x

Rated 5 out of 5 stars

5stars

The best nappies I have used for my little one! They don’t give her any irritation and they have fun patterns on that make her smile

August 3, 2022
Rated 5 out of 5 stars

100% the best nappy design hands down

Because I couldn’t find the right fit for my baby nor the quality, I have tried all different brands of nappies and even had to result to non eco ones which I didn’t ever want to because I wanted the best for my babies skin. I found with all other brands that the nappies also didn’t hold much and we’re prone to leakige. I swear by Mum & You nappies. The material is none like any other nappy, so soft and comfortable for my baby. The designs are bright and fun and my baby loves them. They hold a lot so great for the dreaded Poonami! Their service is great and reward scheme very beneficial. I couldn’t recommend them enough!!

July 15, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look