I’ve used Mum&You since my daughter was about 4 months old, she’s now nearly 3. I’m convinced the reason she never experienced nappy rash is because of the quality of the nappies we used. It also made... See more
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See what reviewers are saying
Got suckered into trialing the wet wipes as they were promoted in my babies birth registry pack. Biggest scam, you don't get a trial at all since as you then have to commit to paying for another deliv... See more
Obviously scam as everyone has pointed out. Just cancel the 'Continuous Payment Authority' (CPA) through your bank under FCA rules. Your bank legally has to do this and then these gobshites won't get... See more
This company plasters "Free trial" all over their website but then on a popup that doesn't even look like a button it says that actually you're trapped into paying full price for the 2nd delivery. Ap... See more
Company details
About Mum & You
Written by the company
Mum & You is a unique brand powered by a team of innovative mums.
We launched in 2017 and began creating and selling products we felt were missing from our own lives. We strive to design not only sustainable and high-quality products, but also to create a diverse and resourceful community in which women feel supported from bump and beyond. We firmly believe that if mums are empowered both mentally and physically, their children will reap the benefits.
Our customers love our top performance Eco-Nappies and Plastic-Free Biodegradable Baby Wipes, both of which you can buy separately or as part of a subscription service.
We launched in 2017 and began creating and selling products we felt were missing from our own lives. We strive to design not only sustainable and high-quality products, but also to create a diverse and resourceful community in which women feel supported from bump and beyond. We firmly believe that if mums are empowered both mentally and physically, their children will reap the benefits.
Our customers love our top performance Eco-Nappies and Plastic-Free Biodegradable Baby Wipes, both of which you can buy separately or as part of a subscription service.
| SHOP ECO-NAPPIES |
Our bestselling Face the Day Stick is the perfect addition to your nappy bag. The comforting combination of sunflower and coconut oils, beeswax & shea butter form a barrier to protect the face from the elements and help to soothe dry, sensitive, and even eczema prone skin. Suitable for the whole family!
| SHOP FACE THE DAY STICK |
Of course, we couldn't forget about mum. Our Mum Skincare Range offers five luxurious products to help soothe and support when and where you might need it most. Naturally derived ingredients, plastic-free packaging and midwife approved.
#bymumsformums
*Please note that we are aware of some delivery delays at present. We are working diligently with our delivery partners to resolve this.
| SHOP MUM & YOU |
*Please note that we are aware of some delivery delays at present. We are working diligently with our delivery partners to resolve this.
Contact info
Unit 1 & 2 Heritage Walk | Kew Bridge Road, TW8 0EF, London, United Kingdom
- +44(0)161 696 1661
- support@mumandyou.com
- mumandyou.com
2.4
Poor
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Using Mum & You for two years now :-)
Using Mum & You for two years now and extremely happy with the products and service. Will continue buying for our next baby due soon
July 9, 2022
Unprompted review
Like the wipes and nappies
July 3, 2022
Always great service from Mum & You.
June 30, 2022
Normally good but nappies are a no show this time
Nappies sadly haven’t turned up by the delivery date. Still no details from the delivery company as to when they are likely to arrive. Contacted company, main feed back is to wait. In most cases wouldn’t be an issue but I am running low on nappies and will have to buy more at the shops if don’t arrive today.
June 29, 2022
Reply from Mum & You
Hi Rachel, we have been advised that the order will be delivered to you today. We are very sorry about the delay caused by the courier. Thanks M&Y
Very happy, but please help me with the tech!
I have a subscription for my newest little granddaughter and her parents are very pleased with the mum&you nappies. We are all delighted to be using plastic free, comptable nappes.
The only issue I have is with finding the webpage to amend the order, size of nappies, frequency of delivery and so on. Can the link to order amendment be more accessible please? When I click on My Orders all I see is a list of orders already delivered and no link to make changes.
Thank you, keep up the good work.
June 28, 2022
Reply from Mum & You
Hi Janice,
Thank you for taking the time to share your positive review and feedback. To access your subscriptions and make any amendments in your account, click on the "My Subscriptions" tab on the left hand side, below "My Orders". From there, click"View/Edit" next to the subscription you would like to amend. I hope this is helpful! If you require any further assistance, please do get in touch with us, we're always happy to help.
Love,
Mum & You x
Service has always been great
Service has always been great. Bit of a mistake with my last order but as soon as I got in touch this was sorted immediately and correct items were sent. Communication was brilliant as well. I'm a very happy customer!
June 27, 2022
This product is superb
This product is superb. Outstanding. And the delivery was prompt. Definitely recommend
June 23, 2022
Missing, late and wrong nappies
Tried to bring our subscription forward as we needed the nappies - no delivery turned up. Messaged and a second delivery was sent out a week later (not by special postal means). It arrived 2 days later and is the wrong sort of nappy.
Communication from customer service has been mostly prompt but would have appreciated a bit more help. If ordering nappies early - it’s because we are great need of them! If I need to supplement by going to the supermarket it voids then meet for the subscription.
June 23, 2022
Reply from Mum & You
Hi Hester, we are sorry to hear that your replacement order was incorrect. Our Support team will contact you again now. Thanks M&Y
Love these products
Love these products, the nappies are really soft and the wipes are soapy. Customer service is excellent. It’s really easy to adjust your subscription, I’m always adding stuff, adjusting delivery frequency. So pleased I discovered this company 😀😀😀
June 22, 2022
Unprompted review
Absolutely love the nappies
Absolutely love the nappies, best I’ve found by far, lovely fit and look cute too!
June 19, 2022
Excellent products
I have used the nappies, hand and surface anti bac wipes and the baby bath wash. All products are great, especially the nappies, I just wish they could be cheaper
June 19, 2022
Floosh
Tried the new Floosh toilet wipes and am impressed. They're very handy for a last wipe with toilet training toddlers/kids; gets them really clean! Am wary of using too many - so we only use one at a time, and not every time. It does feel weird putting them down the loo, but can see how easily they break compared to normal wipes so hopefully they're OK in our flat's plumbing!
June 17, 2022
Unprompted review
Best nappies & products
Love these nappies. They are super absorbent, great fit, great on babies skin and bum (never had nappy rash) and as good as they can be for the environment. The subscription service is easy and means I never run out of nappies.
Highly recommend!
June 11, 2022
Amazing service and product
Amazing service and product. The nappies are so soft they don't irritate my son's skin at all and the wipes are amazing and clean so good. Amazing customer service also.
June 9, 2022
Haven’t received these yet
Haven’t received these yet, the delivery company Evri have a poor delivery service. There has been a delay but with no explanation or a new delivery date. Will need to buy other nappies until these arrive
June 1, 2022
Unprompted review
The nappies and wet wipes are good
The nappies and wet wipes are good. A bit annoyed about the compulsory 3 orders subscription limit because my toddler potty trained 2 months into it and I'm now being forced to buy 80 nappies I don't need
May 31, 2022
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