Mum & You Reviews 

1,952
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve used Mum&You since my daughter was about 4 months old, she’s now nearly 3. I’m convinced the reason she never experienced nappy rash is because of the quality of the nappies we used. It also made... See more

Rated 1 out of 5 stars

Got suckered into trialing the wet wipes as they were promoted in my babies birth registry pack. Biggest scam, you don't get a trial at all since as you then have to commit to paying for another deliv... See more

Rated 1 out of 5 stars

Obviously scam as everyone has pointed out. Just cancel the 'Continuous Payment Authority' (CPA) through your bank under FCA rules. Your bank legally has to do this and then these gobshites won't get... See more

Rated 1 out of 5 stars

This company plasters "Free trial" all over their website but then on a popup that doesn't even look like a button it says that actually you're trapped into paying full price for the 2nd delivery. Ap... See more

Company details

  1. Baby Store

About Mum & You

Written by the company

Mum & You is a unique brand powered by a team of innovative mums.

We launched in 2017 and began creating and selling products we felt were missing from our own lives. We strive to design not only sustainable and high-quality products, but also to create a diverse and resourceful community in which women feel supported from bump and beyond. We firmly believe that if mums are empowered both mentally and physically, their children will reap the benefits.

Our customers love our top performance Eco-Nappies and Plastic-Free Biodegradable Baby Wipes, both of which you can buy separately or as part of a subscription service.
SHOP ECO-NAPPIES

Our bestselling Face the Day Stick is the perfect addition to your nappy bag. The comforting combination of sunflower and coconut oils, beeswax & shea butter form a barrier to protect the face from the elements and help to soothe dry, sensitive, and even eczema prone skin. Suitable for the whole family!
SHOP FACE THE DAY STICK

Of course, we couldn't forget about mum. Our Mum Skincare Range offers five luxurious products to help soothe and support when and where you might need it most. Naturally derived ingredients, plastic-free packaging and midwife approved.

#bymumsformums
SHOP MUM & YOU

*Please note that we are aware of some delivery delays at present. We are working diligently with our delivery partners to resolve this.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(1,952)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Floosh wipes

I thought I’d try the new Floosh wipes. I’ve never used anything like this before as they’re not usually good for the environment but when I saw that these were safe to flush, I thought I’d give them a go. You can only flush one wipe at a time though, which again I thought was good. I didn’t always flush them as
I’ve been using them mostly when potty training my 2 year old. They’re very handy to take out and about.

May 31, 2022
Mum & You logo

Reply from Mum & You

Hi there,

Thank you for taking the time to leave us such a positive review. We're so pleased to hear you've been finding our Floosh! moist toilet tissues handy! We hope you continue to enjoy using our products.

Love,

Mum & You

Rated 5 out of 5 stars

Best nappies I’ve used on my little…

Best nappies I’ve used on my little boy. Great fit and no irritation.
Love the subscription service

May 30, 2022
Mum & You logo

Reply from Mum & You

Hi Victoria,

Thank you so much for taking the time to leave us a positive review. We're chuffed to hear our Eco Nappies have come out on top, and thank you for being a valued subscriber! We hope you continue to enjoy using our products.

Love,

Mum & You

Rated 5 out of 5 stars

Prompt response and well packaged…

Prompt response and well packaged product. The baby face stick was perfect for protecting teething baby's face from excess dribble . Worth the price

May 30, 2022
Mum & You logo

Reply from Mum & You

Hi Kate,

Thank you for your positive review. We're so pleased to hear you're happy with our bestselling Face the Day Stick! We hope you continue to enjoy using our products.

Love,

Mu & You

Rated 5 out of 5 stars

Love these nappies

Love these nappies! So soft on my babies bottom and last throughout the night without giving my baby nappy rash.

Quick turn around and delivery.

May 29, 2022
Mum & You logo

Reply from Mum & You

Hi Alexandra,

Thank you for taking the time to leave us a positive review. We're so pleased to hear our Eco Nappies are kind to baby!

Love,

Mum & You

Rated 5 out of 5 stars

Good quality products

Good quality products! My child has sensitive skin and this nappies are great!
And the gift you can choose with your subscription really cool!

May 27, 2022
Mum & You logo

Reply from Mum & You

Hi Marina,

Thank you for taking the time to leave us a great review. We're so pleased to hear that our Eco Nappies are kind to baby. Enjoy your free gift!

Love,

Mum & You

Rated 4 out of 5 stars

Lovely nappies

Lovely soft absorbent nappies, far superior to any other eco friendly ones I've tried.
It would be easier if they had an app where you could see your transaction history and adapt your order if needed

May 26, 2022
Mum & You logo

Reply from Mum & You

Hi Alison,

Thank you for taking the time to share your review and feedback with us. We're so pleased to hear you're happy with our Eco Nappie! We've taken your suggestions on board and have passed it on to the relevant team.

Love,

Mum & You

Rated 2 out of 5 stars

From the ones I got to use I liked but…

From the ones I got to use I liked but a lot of the tabs had no stickiness they were already opened so never got to use

May 25, 2022
Mum & You logo

Reply from Mum & You

Hi Leanne, we are sorry to hear that. If you email our team via support@mumandyou.com they will be able to help. Thanks M&Y

Rated 5 out of 5 stars

Great wipes

Great wipes and really like that they’re completely biodegradable. My 4yr old also approves!

May 17, 2022
Mum & You logo

Reply from Mum & You

Hi Kirsty,

Thank you for taking the time to leave us such a positive review. We couldn't be happier to hear your little one approves of our plastic-free biodegradable baby wipes! We hope you both continue to enjoy using our products.

Love,

Mum & You

Rated 4 out of 5 stars

Generally very pleased.

Our family got on well with these wipes. I like that they are flushable although I think the text stating that only one should be flushed at a time should be larger. With this in mind I think they could also be a little moister. However, overall they worked well and we were happy with them. They were kind to skin and I love that they are cruelty free.

May 15, 2022
Mum & You logo

Reply from Mum & You

Hi Elizabeth,

Thank you for taking the time to leave us a positive review and to share your feedback with us. We're so pleased to hear you and your family are happy with Mum & You Floosh! wipes. We have taken your suggestions on board and have passed them on to the relevant team. We hope you continue to enjoy using our products!

Love,

Mum & You

Rated 5 out of 5 stars

Brilliant product and service

Brilliant product and service, will use again

May 12, 2022
Mum & You logo

Reply from Mum & You

Hi Louise,

Thank you for taking the time to leave us a positive review. We hope you continue to enjoy using our products!

Love,

Mum & You

Rated 5 out of 5 stars

great quality nappies

I got a pack of nappies to try for free, I just had to cover the cost of delivery so decided to give them a go. They’re great quality nappies, nice and soft inside and hold a great amount for over night, so far no leakages

May 11, 2022
Mum & You logo

Reply from Mum & You

Hi Laura,

Thank you for taking the time to leave us a positive review. We hope you continue to enjoy using our products!

Love,

Mum & You

Rated 5 out of 5 stars

Baby nappies

Amazing nappies good quality

May 10, 2022
Mum & You logo

Reply from Mum & You

Hi Chelsea,

Thank you for taking the time to leave us a positive review. We hope you continue to enjoy using our products!

Love,

Mum & You

Rated 4 out of 5 stars

Great nappies

Great nappies, to be honest I won’t buy them on a regular price as the only difference in them from cheaper brands is the pictures, I don’t find any difference in those nappies or the ones from Lidl for example. Other than that not bad product

May 10, 2022
Mum & You logo

Reply from Mum & You

Hi Iliyana,

Thank you for taking the time to leave us a positive review.

Love,

Mum & You

Rated 5 out of 5 stars

This is best out of all the nappies…

This is best out of all the nappies because I used others before, they are not up to standard.

May 10, 2022
Mum & You logo

Reply from Mum & You

Hi Sola,

Thank you for taking the time to leave us a positive review - we're flattered! We hope you continue to enjoy using our products!

Love,

Mum & You

Rated 5 out of 5 stars

Floosh wipe’s

Love the floosh wipes, my daughter loves using them and I’m more confident in her wiping herself.

May 8, 2022
Mum & You logo

Reply from Mum & You

Hi there,

Thank you for taking the time to leave us a positive review. We're so thrilled to hear your little one loves using Mum & You Floosh! wipes. We hope you both continue to enjoy using our products!

Love,

Mum & You

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look