Murfins Plumbing and Heating Ltd  Reviews 88

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use your company.very poor service.

Had a new build ‘plumbed’ by these individuals. They didn’t connect the dishwasher correctly and it ruined my entire downstairs flooring which was only installed 5 days prior. Had to have all of the flooring replaced. My soil pipe is leaking and has been leaking since the start of completion, a year ago. The boiler drops pressure often. The shower fluctuates in temperature frequently and they said it’s because it’s a new build?! One of the radiators isn’t suitable for one of my bedrooms and the room is 6-8 degrees colder than the rest of the house. It has been like this since completion over a year ago. The bedroom is inhabitable and would kill a baby, it is that cold!! 11 degrees with the rest of the house being 19 yet it’s been months, close to a year of the new build developer contacting Murfins and they still refuse to respond or contact me. They fail to do their job and return to the failed job. The stress this company has caused to me is horrific, especially since they’re also not wanting to fix these issues.

At this point, just give me the money and I’ll find my own reputable plumbers

If I could give zero I would. Had a visit from Aidan who was supposed to send an estimate. After 2 weeks and nothing I rang the office and they said he was onto it and would let us know. Two more weeks and still nothing, so rang again. Same lies, promise of someone getting back to us and still nothing,not even an apology for being incompetent. AVOID

I was very pleased with the level of service - prompt and efficient as has always been the case.

Plumber arrived on time. Work carried efficiently.

Plumber arrived on time both times and had a friendly attitude. Four stars as somewhat overpriced for simple jobs and not the tidiest.

Prompt service at a reasonable price as always

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operative one and a half hours to do with no parts required
Ps let me know if you have any vacancies I'd bloody love to earn that rate

Easy to book turned up on time serviced our boiler and fire cleaned up afterwards a pleasure to have in the house and a fair price would recommend

Very prompt, efficient service

Had an annual boiler service done, no issues. Engineer was polite and efficient. Good price at £60 including VAT.

Very polite, helpful, efficient and easy to deal with and would recommend as they were to me.

Great service
Great communication
Reasonable chargers
Highly recommend

The team at Murfins are always extremely helpful and get the job done in a timely manner

Well priced helpful service. Would recommend

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rushed round and promised a quote as soon as possible. No quote ever received, clearly uninterested in the job

Boiler service was, as last year, done very quickly and with no mess.
Replacing a faulty radiator valve was again completed quickly and with no mess but I as suppressed by the high cost of the valve.