Murfins Plumbing and Heating Ltd  Reviews 88

TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use yo... See more

Rated 1 out of 5 stars

Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rus... See more

Company replied

Rated 3 out of 5 stars

After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operativ... See more

Company replied

Rated 5 out of 5 stars

It was from a neighbour who was having work done by one your engineers that I invited the engineer in to our home. He quite quickly diagnosed our central heating problems and within one week of his... See more

Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Property Maintenance

Written by the company

Customer Focussed plumbing and heating company with experienced time served engineers. We operate from our small office in Allestree, Derby buy cover the whole of the East Midlands. All aspects of gas plumbing and heating covered including domestic, small commercial and site work also. 9 on the books engineers including a Joiner and Hamdyman with diaries managed by the office mean we are not some here today gone tomorrow outfit.


Contact info

2.1

Poor

TrustScore 2 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was from a neighbour who was having…

It was from a neighbour who was having work done by one your engineers that I invited the engineer in to our home. He quite quickly diagnosed our central heating problems and within one week of his visit I had received a quote for the work needed and it being done. Our dealings with both the engineer and the office based member of the team were pleasant and efficient from start to finish. On the basis of our experience we would definitely consider them again for any problems with our central heating.
J.C. Smillie

April 24, 2022
Rated 5 out of 5 stars

An engineer was sent out first thing…

An engineer was sent out first thing the next day and the problem solved with minimal disturbance and at no extra cost after the call out fee. The engineer was polite and informative and the office were very helpful with a few post-appointment queries I had. Would highly recommend.

April 23, 2022
Rated 5 out of 5 stars

Busrt under the sink

Busrt under the sink. Murfins came out that day to assess the problem and came to fix it within four days. Good service at a busy time of the year. Thank you.

April 22, 2022
Rated 5 out of 5 stars

Professional

All work always carried out promptly and very professionally. I have been using Murfin’s for years, they have carried out a wide range of work for me and have never let me down. They have always been reasonably priced also.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

This Company recently changed my heating system.

This Company recently changed my heating system from a Pellet boiler to Oil when the system broke down. With no heating in February my request was prioritised as they understood the circumstances. The work was quality and excellently carried out.
I very much appreciated the price estimated was spot on.
Thank you so very much Aiden and your company.

March 26, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look