Murphy Home Reviews 

36,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,837)

5,517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Friendly and helpful service. Made it all so easy for us.

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory and John,

Rory and John,
Excellent delivery service, went out of their way to make sure everything was satisfactory.
Could not fault these 2 good men.

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Christy! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service arrived on time and…

Excellent service arrived on time and explained everything about the product would highly recommend

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are glad to hear that you are so happy with your purchase. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Loved it

The whole experience from start to end was amazing. Customer service is top notch. Cezary and Jamie were the best, they did a lovely job bringing the sofa upstairs and ensemble it. Needless to say, the sofa is perfect.

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback for our team Elena! We hope to see you again. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Barry & Arran

Barry & Arran delivered furniture to me today .They were very friendly & efficient.thanks lads

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Mary! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tadhg and Shane delivered the items…

Tadhg and Shane delivered the items just in time as expected. They finished the assembing the furniture with ease and efficiency. Well done!

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is great to hear, thank you for leaving 5 stars for our team Jenny! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Book case delivered with care

Tony and Kyle delivered my book case/shelf with so much care. Excellent communication prior to delivery. Efficient service overall and attention to timing.

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great communication re delivery and…

Great communication re delivery and dead on time which is rare. Very happy with a great service.

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback Ollie! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory and John were great.

Rory and John were great.
Efficient and professional but took the time to explain and give me information on the sofabed, much appreciated.

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery service

They both were gentlemen. Very friendly and understandable. Even though my staircase is small, Alan and Sean was very patiently managed and assembled all our furniture. Made our day easy.

July 1, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Cezary and Martin were fantastic

Cezary and Martin were fantastic! Delivered right on time and set up everything quickly. Thanks so much again!

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Barry and Aaron arrived at the…

Barry and Aaron arrived at the appointed time with my delivery. It was all done very efficiently and in a very friendly manner.

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 4 out of 5 stars

Service technician

Table delivered and put together , but was not fitting correctly. Service technition sent (Norman) who quickly resolved the situation.

July 6, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for your feedback Michael! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Bought 4 dining room chairs

Bought 4 dining room chairs. Delighted with them! Delivery was quick. The drivers were on time and they were very helpful.

May 24, 2026
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are glad to hear that you are so happy with your purchase. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish! The furniture arrived exactly on time, with communication beforehand and the delivery team Tony and Kyle were professional, friendly and handled everything with care. Thanks Tony and Kyle.

June 30, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Friendly

Friendly, efficient, fast service.
Many thanks

July 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Kevin! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Two gentlemen Wes and Tony delivered…

Two gentlemen Wes and Tony delivered our new furniture this morning. Great service and left the place spotless. 👍

July 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

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