Murphy Home Reviews 

36,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,837)

5,517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery and assembly of product

Shane and Tadhg delivered and assembled our product and were obliging and friendly.

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Trustworthy, well-priced and very friendly sevice

Good and friendly service, as well as from the girl in the outlet ( newbridge) as well as from the drivers, Wes and Kevin
Product is great quality.
So... 5 stars

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our team, products and service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great delivery

Great delivery, friendly drivers

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The delivery from Martin and Czarey was…

The delivery from Martin and Czarey was excellent . They were friendly and so efficient and quick. They let me know when they'd arrive and they were on time. They had a tough job on a very hot day to make the sofas fit but they tried a few different angles and ideas until they got the furniture safely in. Very very happy today. They had great patience today, so grateful to them for trying a few options

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Jamie and aaran arrived exactly when…

Jamie and aaran arrived exactly when they said. We have an awkward stairs but the hard the sideboard up in seconds and were incredibly friendly and lovely to deal with. Thrilled with the sideboard and the service.

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory & John delivered a sofa & removed…

Rory & John delivered a sofa & removed an old sofa, they arrived on time, were very efficient & friendly

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience with mattress delivery…

Great experience with mattress delivery - I dreaded this because of our narrow staircase but Sean and Alan were fab and in and out under 5 minutes. Plus the mattress itself is amazing!

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Very friendly staff.Everything went as…

Very friendly staff.Everything went as planned
Delivery guys were very friendly and efficient. Highly recommended.

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Quality furniture and bedding

Quality furniture and bedding. No messing from the time of ordering online to delivery. Highly recommend.

May 27, 2026
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory and John delivered our sofa

Rory and John delivered our sofa. The lads provided the 2 hour time frame that they would arrive the day before delivery. They arrived on time, friendly, efficient and kindly offered to move the sofa within the room if needed. Delighted with the service

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great

Great, prompt service

Norman was very helpful and friendly

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for 5 stars! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Outlet purchase repair

I bought a 2-seater recliner from the Michael Murphy Outlet in Newbridge. The buying experience and delivery were great, and the staff were very helpful. A technician visited my house on July 2nd to investigate some instability in the recliner. He was really excellent - called ahead to let me know arrival time, diagnosed the issue immediately and fixed it. Very friendly, helpful and informative. Would highly recommend.

July 2, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Had service technician Norman come to…

Had service technician Norman come to look at our sofa, which had dodgy cable for recliners.....was promptly fixed with new cable, very friendly and polite. Thank you!

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Great delivery and assembly service from Rory and John - quick, tidy and very pleasant to deal with. Would highly recommend!

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Friendly and helpful service. Made it all so easy for us.

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

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