Murphy Home Reviews 

36,829
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, both in-store and during service calls. The delivery service is frequently highlighted for its efficiency, punctuality, and the care taken by teams to assemble items and remove packaging. Reviewers appreciate the quick response times and outstanding customer service, noting that issues are resolved promptly and to their satisfaction. Many people commend the company for standing behind its products, providing excellent after-sales support, including repairs. Delivery teams often go above and beyond, assisting with placement and ensuring a smooth, hassle-free experience from start to finish. Consumers describe a seamless and pleasant journey, from initial purchase advice to final installation.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, friendly, and... See more

Product

Clients share positive opinions on product quality, with many expressing delight with their new furniture,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick responses and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delighted with Murphy Home, especially Annette on helping me pick out the sofa, Delivery came on time, received a text the day before with your arrival time, Aaron and Barry so helpful with the... See more

Company replied

Rated 5 out of 5 stars

Delivery was planned for 7-8am and arrived during that time, didn't have to take off work. Martin and Rory were friendly and very efficient, bed was delivered and assembled in 15 minutes. Origin... See more

Company replied

Rated 5 out of 5 stars

My recliner chair mechanism broke, I called to the shop to see if I could get a replacement, staff were very helpful, gave me an email address and a few mins after email was sent I got a reply to say... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(36,829)

5,517 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Good selection of furniture and mattresses. Dealt with Dermot who was a great help. Very knowledgable and friendly.

July 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving a great review! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great customer care & Professional

Great customer care for ordering to delivery. Very professional and friendly team. Very happy with the quality of my new chair. 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are glad to hear that you are so happy with your purchase. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Cezary and Martin were courteous and…

Cezary and Martin were courteous and even though I wasn't home to accept my package they were able to follow my instructions and deliver my package. Friendly and effecient

July 9, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Another great experience with Michael…

Another great experience with Michael Murphy furniture and this time with their delivery team. Cezary and Martin were excellent. On time, really helpful and just a pleasure to deal with. Excellent customer service again, thanks Cezary and Martin!

July 9, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

John and Rory were absolutely amazing…

John and Rory were absolutely amazing team, wonderful to have such a professional and nice team from start to finish.

July 9, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent delivery service

Very much a no fuss delivery. Delivered within the timeframe given and were only here a very short time. Took away all the packaging. Very satisfied with Tony and Aaron today.

July 9, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Cezary and Martin were super

Cezary and Martin were super. So thoughtful and considerate and did a great job with assembly.

July 9, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan arrived during the…

Sean and Alan arrived during the delivery slot. They were very friendly and efficient in bringing in my order.

July 1, 2026
Unprompted review
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Reply from Murphy Home

Thank you for leaving 5 stars for our team Michelle! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great Service

My online order was processed quickly and the delivery time was arranged by phone. The delivery team of Rory and John arrived on time and installed everything quickly and neatly - very pleased with the service received at all stages.

July 9, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

All the staff at Micheal Murphy home…

All the staff at Micheal Murphy home furnishing store in Newbridge were very helpful and friendly when helping me choose the right couch for my new home. They were also very friendly and excellent at delivering, installing my new couch and taking away my old one for me. Making my experience of buying furniture for my new home very easy, Emer

June 17, 2026
Unprompted review
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Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Louise the sales assistant was…

Louise the sales assistant was brilliant. Very knowledgeable, offered advice but didn't put us under any pressure.

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Great service, Tony & Kyle very helpful.

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent delivery from Kevin and Wes…

Excellent delivery from Kevin and Wes today.
Communication to arrange a time via text was great.
They brought the item all the wan in the door for me without a moments hesitation! Great guys and friendly!
Thanks!

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Great service, Sean & Alan arrived promptly, set our new sofa up in minutes, highly recommend

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

On time delivery

On time delivery, fast and friendly!

June 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The delivery team were the best

The delivery team were on time, polite and super friendly. They were very fast assembling the bed and cleaned up after and removed all the packaging. The office staff were very helpful rearranging a delivery date as we were unable to accept delivery on the original pre-arranged date. Thanks guys and keep doing what you're doing, it works well.
All the best, Stephen

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery and assembly of product

Shane and Tadhg delivered and assembled our product and were obliging and friendly.

July 7, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Trustworthy, well-priced and very friendly sevice

Good and friendly service, as well as from the girl in the outlet ( newbridge) as well as from the drivers, Wes and Kevin
Product is great quality.
So... 5 stars

July 8, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our team, products and service satisfactory. Kind Regards, Murphy Home.

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