Very prompt in response, Courteous and professional “after one year of regrettably not being able to keep up my long standing subscription (due to personal financial difficulties), It’s now... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
License Music for Unforgettable Moments! Pairing the right music with the moving picture creates a moment that changes everything. Discover a highly curated roster of label-quality musicians and composers.
Harmon Road 9555, 76177, Fort Worth, United States
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had forgotten to cancel my subscription after the free trial but luckily Jeremy kindly cancelled my subscription.

Reply from Musicbed
I had made a mistake in my purchase, and MusicBed was super helpful in getting it all corrected ~ Thank you

Reply from Musicbed
I had a YouTube copyright claim appear on a video even though the music was properly licensed through my Musicbed account. I reached out to their support team and Allyson responded quickly, clearly, and resolved the issue right away.
The whole process was smooth and professional, and it’s great knowing there’s a responsive team behind the platform when questions come up. Really appreciate the help and the excellent customer support.

Reply from Musicbed
I used Musicbed for a project and had a really good experience. The platform worked smoothly, I found the track I needed pretty quickly, and everything was straightforward.
I also want to mention their customer support. I forgot to cancel my free trial in time and reached out to them - they were very understanding and handled it professionally. The communication felt personal and helpful, not automated.
Overall, a great experience.

Reply from Musicbed
Musicbed not only offers beautiful, quality music, they also have fantastic customer service. I work for a non-profit and when I reached out about getting a discount, they got back to me straightaway and gave me a coupon code. Grateful for their services!

Reply from Musicbed
allyson was very responsive and very professional....If she's the face of this company, I wanna see what's behind the curtain and I invite you to do the same...give em a try...tell em Terywayne sent cha.

Reply from Musicbed
Great Service - more costly than others but this is where I find ALL my songs - so therefore worth the money (I am a wedding photographer!). Customer Service team very prompt and quick to help! Highly recommend

Reply from Musicbed
The issue was solved, but it took 5 days so I lost revenue.

Reply from Musicbed
This was one of the best customer support experiences I've had. I spoke with Jeremy - he took the time to explain answers clearly to every one of my questions; he seemed genuinely interested in my project; and even remembered me when I called back to follow up on our conversation a few weeks later. What I most appreciated was his personableness. Thank you, MusicBed, for excellent customer support!!

Reply from Musicbed
Sydney Nelson was extremely helpful with my problem, I've been searching for a specific song to utilize for my project for some time. I decided to use the live chat feature and ask for help, Sydney took the time to listen to my problem, search for the song I was trying to find the name to, and she found it quickly. All the while being kind and friendly.

Reply from Musicbed
The Pros: Musicbed works quickly to resolve copyright issues I have when posting to YouTube. But thats the only good.
The Cons: I have copyright issues EVERY SINGLE TIME I post to Youtube. Every. Single. Time. Their music library is the same as Epidemic Sound- and I rarely had issues when posting to YouTube with Epidemic Sound. Music Bed has ZERO sound effects- unless you wan to pay extra for it. Epidemic Sound includes free sound effects. Music Bed is literally THREE TIMES as much as competitors and I have copyright issues, no change in music quality and zero sound effects. I would never use Music Bed again. It's been a complete pain in the a** to use them.
Also, just finding music is difficult. I can't just type in a genre or hashtag to find music related to popular band on Music Bed. I get either no results or low results. It was easier for me to find music by genre and music sounding like popular bands on other platforms.
Conclusion: Save 3x the amount of money and get the same music library from other sources that have no-copyright songs. You'll get just expansive of a library, same music, ACTUAL sound effects without having to pay extra and zero copyright strikes when you upload to YouTube. And AGAIN- you'll save over $200 when using other sites.

Reply from Musicbed
I appreciate how promptly and professionally the team handled my request. They responded quickly, offered a considerate alternative.
Excellent customer service and highly professional support.

Reply from Musicbed
Really great experience working with the team at Musicbed on quickly getting clearances, whenever I did run in to problems on YouTube. The selection of music is top tier!

Reply from Musicbed
I’ve already been a big fan of Musicbed for a while because the quality of their music and licensing makes my workflow so much easier as a creator. Recently, I realized I accidentally had two separate accounts both charging monthly, and their customer service handled it incredibly well. They responded quickly, fixed the issue without any hassle, and refunded everything without giving me the runaround. That level of support honestly stood out to me. Great platform, amazing music, and customer service that actually takes care of you when something goes wrong. Highly recommend.

Reply from Musicbed
Music is amazing, and service is even better - slightly expensive but nothing competes.

Reply from Musicbed
For two consecutive years, I’ve had a wonderful experience with Musicbed, especially with Jeremy. He has been extremely professional in guiding me toward exactly what I needed and has great knowledge of the field, helping me resolve my needs.

Reply from Musicbed
I really LOVE the music that musicbed has. However for the prize most of the time it isn’t really worth it.

Reply from Musicbed
Jeremy F. was extremely polite when giving me instructions on how to submit my music. He responded very quickly and was transparent about my chances of being selected for sync.

Reply from Musicbed
I had a great experience with Musicbed’s support team. The platform itself is clean, intuitive, and clearly built with creatives in mind, but what really stood out was the human side of the experience.
My interaction with their client specialist was smooth, respectful, and efficient — I felt heard and supported rather than rushed or treated like a number. As an independent artist navigating licensing and placement, that level of clarity and professionalism matters a lot.
Overall, Musicbed feels thoughtfully designed and well-run. I appreciate the transparency, responsiveness, and care they bring to working with creators.

Reply from Musicbed
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.