Musicdirectlimited Reviews 

57
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Years and years since played an Organ. I used to play at Holiday resorts and endless Clubs for Cabaret and dancing. PX'd a modern keyboard I'd had enough of for a Technics Organ I estimate manufacture... See more

Rated 1 out of 5 stars

Almost 2 years ago they took an electric organ to sell for us at a price of about £2000. A variety of excuses later and they don't answer the phone or reply to emails. It would seem I made a very b... See more

Rated 5 out of 5 stars

Excellent people to talk to plenty of time for new customers Answered all our questions and left deposits for my son and daughter on musical items A Drum kit top range electric one for son 10 y... See more

Rated 1 out of 5 stars

I am extremely disappointed in the manner i have been treated by Music Direct. I am still owed my funds from the part exchange of my saxophone. £1,000 is yet to be returned. Peter Braid has not answer... See more

Company details

  1. Musical Instrument Store

Information provided by various external sources

Retail, service and tuition of musical instruments. Whilst our premises in Oldham serve our local customers, our online store serves the whole of the United Kingdom and beyond. We specialise in pianos, organs, keyboards, guitars, amplifiers, pa systems, brass, woodwind, flutes, saxophones, clarinets, drums, and DJ equipment. We buy musical instruments or take them in part exchange. We have courier services for small items and our own delivery team to personally deliver large items like pianos or organs.


Contact info

2.8

Average

TrustScore 3 out of 5

57 reviews

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2.8

All reviews

(57)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful, knowledgable music emporium.

I bought a 12 string guitar from these guys in 2016. The whole experience was a pleasant one. More that anything, there was no sense of rushing me. I must have been there a good few hours, trying various guitars, electric and acoustic, even a lap steel which really caught my eye, until I decided on a really nice Tanglewood.
Pete made me feel very welcome. as if I'd known him for years.
I would heartily recommend this shop to either novices or fully-fledged musicians due to their depth of musical knowledge and great customer service. The prices aren't too bad either (but the website could do with a bit of work).
Kev.

January 2, 2017
Unprompted review
Musicdirectlimited logo

Reply from Musicdirectlimited

Many thanks for your review. I know the website is being worked on constantly with new features being added every day to help you navigate for the product you require. With over 18000 products to organise you can appreciate it does not happen over night.
I do appreciate your feedback, as it is the only way to improve. If you have any suggestions I would be very grateful.
Either call in, or perhaps send me an email.

Regards

Peter

Rated 4 out of 5 stars

This is my favorite Christmas music …

This is my favorite Christmas music book and I needed a replacement. This is almost identical and as close as I could find. This one is for piano and my old one was for C and G chord organs. The new one is spiral bound and my old one wasn't so the pages were falling out. It arrived promptly and in very good shape as advertised. It was NOT inexpensive so that's why I gave it four stars, strictly because of the price.

January 1, 2017
Unprompted review
Musicdirectlimited logo

Reply from Musicdirectlimited

I do thank you for placing a review.
The book ordered was for a copy of an obsolete owners manual. However, if you felt the price was too much, I would be happy to offer you a discount. We value all our customers, and do strive to give the very best service.

Many thanks for your business.

Rated 5 out of 5 stars

Music shops

I have only recently discovered music direct & I have to admit that I have never dealt with nicer, more helpful & knowledgable people. I have purchased three guitars and I am more than happy with the quality & service. Great shop, keep going guys (& gals)

John Wragg

December 31, 2016
Unprompted review
Rated 5 out of 5 stars

As I am somewhat disabled and can't …

As I am somewhat disabled and can't easily manage the stairs to the shop, Peter came down to me and we negotiated a purchase, including trade-ins, at car park level.

Wow! Excellent service!

The advice Peter gave helped me to make an informed choice. He then carried an amplifier down to my car, and even offered to visit me at home if I needed help.

Thoroughly recommended for customer service above and beyond my expectations... Thank you Peter.

December 31, 2016
Unprompted review
Rated 5 out of 5 stars

Ive used music direct for years now …

Ive used music direct for years now, way back in the 90`s i think i found them in Oldham.
Whether purchasing a new instrument or trading older for new ive always had in my opinion a great deal from Peter. Hes always gone out of his way to find the things ive wanted at the best price.
Honest, reliable and a wealth of information go to make this company a great place to purchase your musical instruments and any other bits and bobs that go with them...

December 31, 2016
Unprompted review
Rated 5 out of 5 stars

Polite, friendly staff, who listen …

Polite, friendly staff, who listen intently and answer questions. Also offer good advice and recommendations. A vast range of musical instruments on display at reasonable prices. I have no hesitation about making further purchases from here.

December 31, 2016
Unprompted review
Rated 5 out of 5 stars

Very helpful

I go there often. The shop has something to offer all musicians. Very helpful. They give good advice and competitive prices.

December 2, 2016
Unprompted review
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