I have been with Music guard for many years their customer service is always outstanding, friendly and efficient. Nothing is ever too much trouble I would not use any other company.
Company replied
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See what reviewers are saying
Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... See more
Company replied
No need to claim so far, so review is only based on ease of policy set up. Good options offered on instrument insurance, e.g. only insuring 25% / 50% taken out of house in one go, thereby lowering pre... See more
I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... See more
Company details
Written by the company
Providing insurance to protect the UK's musicians and DJ's for over 20 years
Contact info
United Kingdom
- musicguard.co.uk
Excellent service
September 30, 2022
Unprompted review
Good customer service
October 21, 2022
Great company providing excellent insurance
Annual renewal of policy is very simple. Price remains very competitive. Excellent company providing first rate music insurance.
November 2, 2022
Very easy to deal with
Very easy to deal with. Excellent communications which is important when choosing an insurance company. Have been a loyal customer for over ten years.
November 7, 2022
Unprompted review
Every year the service from music guard…
Every year the service from music guard has been excellent.
September 18, 2022
I still don't know what equipment I…
I still don't know what equipment I have insured, ive asked twice but none the wiser
September 15, 2022
Very helpful and talked me through all…
Very helpful and talked me through all options with explanations.
August 9, 2022
Very helpful and professional.
August 4, 2022
Excellent service and quick response
The insurance claim was handled efficiently and promptly with good communication and customer service. Many thanks!
July 26, 2022
Unprompted review
Good value and efficient
Always efficient in handling the renewal of my policy and good value - I'm very happy
July 21, 2022
Reply from musicGuard
Hi Alan
Sorry to hear you've not been contacted. How did you make your request for a call back?
Our email inbox has a 24 hour turnaround but if you call in you can be dealt with immediately.
Thanks
The musicGuard Team
I had difficulty and a time-consuming…
I had difficulty and a time-consuming interaction with the repairer of a specialist string instrument. Jamie Hammond who managed the claim was patient, in regular and pleasant contact throughout the process and made the experience with your company a positive one.
January 31, 2022
Unprompted review
All good ( I have never made a claim)…
All good ( I have never made a claim) but would prefer a full, detailed inventory (ie. name and serial no. of item) rather than the summarised amount for each category.
January 12, 2022
This was the first time I have had to…
This was the first time I have had to make a claim and can I say how well your staff ie Sharon dealt with my claim, however I do hope that I don’t have to claim ever again.
January 10, 2022
Unprompted review
Unfortunately we had a theft of a load…
Unfortunately we had a theft of a load of music kit a couple of months ago. Musicguard were very quick to respond and the whole claim process was smooth.
Hopefully we don't need to use them again for a while but it was good to know they're able to support you when you need it.
December 17, 2021
Unprompted review
Urgent request dealt with swiftly
I had need to get a copy of my schedule and certificate of insurance for an important engagement. The person I spoke to was courteous and helpful, and in a matter of minutes I had received all that I needed by email. Thank you!
December 4, 2021
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