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MusicStack Reviews 1,394

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TrustScore 5 out of 5

4.8

Music Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, often highlighting the availability of rare and hard-to-find items. Many people appreciate the efficient service, noting quick order processing and good communication. The website is also commended for being easy to use, making the overall purchasing experience smooth and pleasant for consumers. However, some customers also noted occasional issues with order accuracy, with a few instances of receiving incorrect items. There were also some concerns regarding product grading, with a small number of reviewers feeling that the condition of received items did not always match the description.

What people talk about most

Product

People report positive experiences with the product. Customers often praise finding rare and hard-to-find... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent condition of items,... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Many... See more

Order

Consumers find order to be positive. Many customers received exactly what they ordered, with some praising... See more

Website

Customers had positive experiences with the website. Many found it easy to use and navigate, with a smooth... See more

Based on these reviews

Rated 5 out of 5 stars

Great site to purchase Vinyl! Many different vendors to choose from. If you choose a particular record from a vendor, it then allows you to search their inventory specifically. It saves you shippin... See more

Rated 5 out of 5 stars

I ordered two CDs from two different sellers in two different countries. I was a little concerned with no tracking, but both CDs arrived well packaged in mint condition as advertised and within the es... See more

Company replied

Rated 5 out of 5 stars

Only just heard of this site 2 weeks ago. Ordered one single . Although seller took a lot longer than expected to confirm the order it was eventually sent and I was pleased with the condition.... See more

Rated 5 out of 5 stars

I ordered a 1977 (48 year old) vinyl album it arrived in near perfect condition and plays perfectly. The postage and cost were reasonable. Thanks guys, will be ordering all my album through you first.... See more

Company replied

Company details

  1. Music Store
  2. Hobby Store

Information provided by various external sources

Marketplace for buying and selling vinyl records and CDs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great site for accessing music

Access to music collections is unmatched, and the checkout process is simple while honoring the individual sellers. The interface sometimes feels outdated, but the information is all there. This will definitely be my go-to site in the future!

December 14, 2024
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for using my system and great review.

Rated 5 out of 5 stars

Everything went great

Everything went great! Item arrived in good condition! Thank you!

November 17, 2024
Unprompted review
MusicStack logo

Reply from MusicStack

Glad it all went well and you are enjoying the music.

Rated 5 out of 5 stars

Best searach a buying site to get records and more

It is a important link between all records sellers with the buyers, and as a only vinyl buyer opens a new world of oportunities. looking only for a vinyl it´s a kind of looking for rarities and this is maybe the best tool to find those rarities. I think the most important think for this site is to maintain all the sellers and maybe if it is possible to gather more sellers. Personal experience?? My collection is improved a lot with this site..and at this time is a problem because I can´t stop buying :) so Thanks!!!!

November 15, 2024
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the thoughtful review and supporting our site!

Rated 5 out of 5 stars

Great seller

Found a great seller on this site, who delivered promptly and successfully.
I took a chance and it worked perfectly for me. Would definitely use again!!

November 9, 2024
Unprompted review
MusicStack logo

Reply from MusicStack

So glad you gave our site and the seller a try and it all turned out well. We have been helping music lovers for the past 27 years so we look forward to you shopping with us again.

Rated 5 out of 5 stars

Purchased 21 August

MusicStack have been very efficient, courteous and helpful every step of the way.**

August 21, 2024
Unprompted review
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Reply from MusicStack

Sorry to hear you never received your item. please contact me at dave@musicstack.com with details of your order and i will make sure you get your money back.

Rated 5 out of 5 stars

Happy Audiophile

I was very happy with the product I ordered although it was a bit slow coming through. I have other rare records that I would like to replace which were stolen from me by a retail customer when I ran my own record company specialising in 50's-90's 45 rpm's.

October 1, 2024
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the great review!

Rated 5 out of 5 stars

happy buyer!

i live in australia. bought a cd from germany. paid it on 16. of september. Communication with a seller was great, and cd was sent a day after i bought it. got it in about 12 days. happy buyer! tnx!

October 7, 2024
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the great review! Glad you had a good experience and things were delivered quickly.

Rated 5 out of 5 stars

Good communication

Good communication. Well packaged. Excellent product, as described. Will use again.

September 27, 2024
Unprompted review
MusicStack logo

Reply from MusicStack

Thanks for the great review!

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