I have been ordering vinyl records from Musicstation for several years. This time, I ordered Ringo Starr's LP, Crooked Boy. When I took the record out of its sleeve, I noticed a blurry layer on both s... See more
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Had lots of orders done through the website, and got an email saying I’d have free shipping for my next purchase and the code didn’t work. I emailed musicstation asking why and their response was t... See more
Company replied
I think this is the happiest I've ever been since buying online; they have excellent service.
A very nice experience overall. The Musicstation.be website is clean and easy to navigate. Since it's a Belgian website, the language interface is available only in FR and NL. The shop uses stan... See more
Company details
Written by the company
Musicstation.be is an online music shop with a wide range of LPs, CDs, Cassettes, Merchandise, Blu-Rays and DVDs. As part of Universal Music Belgium, we have a direct link to many artists and offer many exclusive products. Order your favourite album from us and we will deliver it quickly and in sturdy packaging from our warehouse in Hardenberg (The Netherlands).
Contact info
P.O. Box 153, 7770 AD, Hardenberg, Netherlands
- +31 85 82 09 704
- info@musicstation.be
- musicstation.be
Hasn’t replied to negative reviews
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I think this is the happiest I've ever…
I think this is the happiest I've ever been since buying online; they have excellent service.
Quick and easy
Great variety of vinyl records with…
Great variety of vinyl records with exclusives.
Easy access to the site and buying vinyl.
Handling, packaging and delivery is very good.
No refunds
Something went wrong when ordering on their website. Because of that I paid for shipping costs which should have been free. But they refuse to refund the shipping cost only giving me free shipping for the next order.
Their mistake but I need to pay for it.
Arrived very soon and amazing…
Arrived very soon and amazing conditions. Nothing to say. Good service. :)
Great for buying vinyls
I've been a regular customer for vinyls for a while, shipping is always fast and reliable and the pre-ordered vinyls always come on time too. Nice store exclusives, good selection. My favourite store in Belgium!
Nightmare
They don't respond to emails. The package was poorly packaged, and the discs inside were not secured in any way! They were loose in the box. The package arrived torn! Never again will I buy from this store.
No response/no customer service
They misslabeled the adress sticker so the parcel couldn't be delievered and went into nirvana on the way back. I have sent several E-Mails asking for help/a solution to solve this. Never got a personal response.
Being dissatisfied with not taken seriously and not helped I then decided to cancel my order. Also was looking for a response this time. The only thing I got was a auto generated E-Mail from DHL with a "return to sender label". The thing is, how am I supposed to send it back when I never got it in the first place?!
Website says they are happy to help and will respond with issues within 24hours. There was no useful or response within a week.
Also, I would have waited with this review a bit longer, but since the website is sending/bothering me with their second reminder of "rate your shopping experience". Here it is.
Excellent seller.
Everything OK. Ultrafast shipping & clear communication. Recommended!
Me and my wife got thé same LP without…
Me and my wife got thé same LP without knowing it.
We wanted thé send one back.
We got a mail with thé text: we are going to send you a new mail with thé retour label...
Never got it.
I send a new mail... Dient get that mail with thé retour label...
No answer 😔
Great service!!
There is a pressing error on Ringo Starr's 'Crooked Boy' LP.
I have been ordering vinyl records from Musicstation for several years. This time, I ordered Ringo Starr's LP, Crooked Boy. When I took the record out of its sleeve, I noticed a blurry layer on both sides of the record, along with a number of scratches. The record sounds fine when played, so it is clear that these imperfections are a pressing error. I could return the record to Musicstation, but that would cost me money and time. Hopefully, this is an isolated incident with my purchases from Musicstation. Eric Van Hool – Sint-Pauwels, Belgium
Easy and without any complications.
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