MusicTeachers.co.uk Reviews 

233
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally helpful staff, detailed tutor profiles, and the extremely simple booking process that makes arranging music sessions effortless and pleasant. Many people note that finding a suitable teacher is completely straightforward, communication is exceptionally clear, and lessons are consistently well structured to successfully support steady student progress. However, some reviewers were not particularly happy with extra service fees and overall financial administration aspects. A few consumers noted that the digital platform takes a percentage cut of tutor payments and occasionally retains funds when schedule changes occur unexpectedly.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting the exceptional care, knowledge, and... See more

User experience

Clients share positive opinions on user_experience, highlighting that the platform is very straightforward... See more

Service

Customers consistently note positive experiences with service, highlighting how easy and seamless it is to... See more

Booking process

Users describe positive interactions with the booking process, highlighting how simple it is to find a... See more

Website

Reviewers highlight positive aspects of website, noting that the platform is very straightforward to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a really good piano teacher (Joel). We have been having lessons for 18 months or so. My son says he’s a really good teacher and explains everything well. My son recently achieved his grade 1 i... See more

Rated 5 out of 5 stars

I cannot rate music teachers highly enough. Their administration is consistently excellent and very caring. Their music platform and teacher quality is great and the sound quality online is the best I... See more

Rated 5 out of 5 stars

Very happy with my teacher. Makes it easier for me than having to go somewhere nearby for a lesson (and saves time), and finding a local teacher would have been harder. I like how I get email reminder... See more

Rated 5 out of 5 stars

I’ve been taking singing lessons with Music Teachers UK for a year now, and I couldn’t be happier with the experience. The teaching is excellent, with clear guidance and encouragement at every step. T... See more


Company details

  1. Music Instructor
  2. Online Marketplace
  3. Private Tutor

Written by the company

MusicTeachers.co.uk is an online music education platform. We connect students of any age, ability and instrument with professional music teachers, for lessons in-person or online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(233)

169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Key note service

Clear and concise instructions provided with prompt customer support when required

May 10, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you so much for leaving this splendid review. I'm pleased you had such a positive experience and the support team were there when you needed them. Alex.

Rated 4 out of 5 stars

Easy to book

Easy to book, good communication, the only problem is that lessons are quoted at roughly £16 but you have to buy in bulk to get that, otherwise it's nearly £20 or over and even buying 10 half hour sessions are more than £19.
Not many people can afford to pay for 20 plus sessions to get the lower rate.
Besides that, I am very happy with my teacher and the flexibility of half or hour sessions and weekly or fortnightly.
So I'm glad to have the opportunity to learn in a friendly, personal environment

May 9, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Hi Susan,

Thanks for taking the time to leave such a thoughtful review.

It’s great to hear you’re enjoying your lessons and have found a teacher and format that works well for you — especially the flexibility around lesson length and scheduling.

You’re also right to highlight the pricing structure. Larger lesson blocks do reduce the per-lesson cost, but we understand that paying upfront for a bigger package is not always practical for every student. For that reason, we also offer monthly instalment options on larger blocks to help make the lower lesson rates more accessible.

It’s also important to note that students are not tied into using every lesson in a block — if circumstances change, refunds are available for unused lessons.

Thanks again for your feedback, and I hope you continue enjoying your lessons.

Best wishes,

Alex

Rated 5 out of 5 stars

So easy to use

So easy to use, good selection of teachers.

May 8, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for your review.

It’s great to hear you found the platform easy to use and were able to explore a good selection of teachers. We work hard to make the process straightforward so students can find the right fit for their learning goals.

We hope you enjoy your lessons.

Best wishes,

Rated 5 out of 5 stars

Great first lesson with Ellen

Great first lesson with Ellen, made me very welcome and took time to explain how the session would work and what book we would follow. Ellen also took explain the musical staff and how it related to the piano key board. Very pleased with how my first lesson went.

May 7, 2026
Rated 5 out of 5 stars

They are easy to use lessons are easy…

They are easy to use lessons are easy to book & they give you a reminder when your lesson is coming up
The only thing is l recently came to the end of my block of lessons but l wasnt sure so a reminder you only have lesson remaining would be good

May 3, 2026
Rated 5 out of 5 stars

Excellent

Excellent, professional teaching and fun too.

April 21, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thanks for taking the time to share your experience.

It’s great to hear the lessons felt both professional and enjoyable — that balance is exactly what many students look for when learning an instrument. I wish you every success with the lessons.

Alex.

Rated 5 out of 5 stars

first lesson ,well instructed and…

first lesson ,well instructed and friendly

April 14, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you for taking the time to share your positive experience.

It’s great to hear your first lesson felt clear and welcoming — starting off on the right foot can make a big difference.

All the best for continued learning and thank you once again,

Alex.

Rated 5 out of 5 stars

Superb site for finding music tutors

Really great site. Found a superb local piano teacher and everything is just booked through the site, paid for and messages sent. Get text reminders and very easy to use and book.

April 4, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

How lovely to read a review which mirrors the experience we wish every music learner can enjoy.

Thank you so much for sharing - wishing you all the best with your learning,

Alex.

Rated 3 out of 5 stars

Payment via apple pay didn’t accept…

Payment via apple pay didn’t accept amex but when you put card details in - it will take amex. So frustrating

April 14, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thank you very much for sharing your experience.

We understand how frustrating it is when a payment method doesn’t work as expected - I'm sorry you experienced this.

We’re currently seeing some issues with Amex cards, and our technical team is working to resolve this as quickly as possible. I’m sorry for the frustration caused.

Across the platform, most payments complete without issue, which is why this is something we’re taking seriously and working to resolve.

Thanks again for your feedback — it helps us improve.

Rated 5 out of 5 stars

Callum fully understood my learning…

Callum fully understood my learning needs and fullfilled what i wanted from him

April 7, 2026
MusicTeachers.co.uk logo

Reply from MusicTeachers.co.uk

Thanks for taking the time to share your positive experience with this review.

It’s great to hear your teacher understood what you were looking for and tailored the lesson to your needs — that kind of alignment can make a real difference to progress and makes the learning feel very personal; just as teaching and learning one-to-one should feel.

I wish you every success on your musical journey,

Alex.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look