Musicvertising Reviews 294

Reply from Musicvertising

Updated Aug 5, 2024

Hello Sallie,

We’re truly sorry to hear about the difficulties you’ve faced and the frustration it has caused. We understand how important this release was for you, and we regret that your experience with our service did not meet your expectations.
After reviewing your case, we found that there was indeed an internal error on our part, and we sincerely apologize for any confusion it may have caused. As confirmed in our previous communications, your campaign was canceled, and no further activity should have occurred on your account.
Please rest assured that we do not use bots or engage in any form of fraudulent streaming practices. We strive to provide genuine promotion and support to our clients, and we’re committed to transparency in all our services.
If you have any further questions or need additional information, please feel free to reach out. We want to ensure that any remaining concerns are addressed to your satisfaction.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Jul 30, 2024

Hi Didier,

Thank you so much for your amazing review! Your trust means the world to us, and we look forward to continuing to provide you with great service.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Jul 17, 2024

Hi Emilio,

I'm very sorry to hear about your experience. At Musicvertising, we take these concerns very seriously and prioritize the integrity and success of our client's music. We do not use illegal bots or any methods that violate platform guidelines.

It's our priority to ensure the best outcomes for our clients, and we are committed to resolving any issues you face. Please get in touch with our support team directly at contact@musicvertising.com, so we can investigate your case thoroughly and work towards a resolution.

Thank you for bringing this to our attention.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Jun 24, 2024

Hello Casey Hall,

We'll be getting your Spotify profile to the right audience by using what they have searched for before (native ads). Like when you are looking for a computer and suddenly there are computer ads all around you? It is pretty similar. But instead of looking for a product, people look for artists or genres, and that's when they'll see the ad campaign.

I've got two good articles that explain deeply how it'll work.
Check them out here:
https://blog.taboola.com/what-is-programmatic-native-advertising/
https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020

Any website that uses programmatic native ads can be showing your profile to users, but the ads are shown accordingly to the users' interests and their previous searches.
So, we don’t ever send bots or any type of fake engagement. It is totally against our values. All campaigns are based on a combination of native advertising, targeted blog outreach, and track distribution to playlist curators, according to the chosen campaign. Our services fully comply with Spotify’s terms of service.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Jun 24, 2024

Hello Christ Life Records,

Thank you so much for your feedback! We're thrilled to hear that your listeners and followers have increased, and that you're pleased with our customer service. We're committed to maintaining this level of success and continuing to support you. If there's anything else we can do to help, please don't hesitate to let us know.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Jun 10, 2024

Hi there,

We sincerely apologize for the inconvenience you have encountered. Due to an issue related to a previous chargeback, your recent order was refunded following our dispute resolution protocol.

For further assistance and to continue resolving this matter, please get in touch with us directly at contact@musicvertising.com. Our customer support team is dedicated to helping you and will address your concerns promptly.

Thank you for your understanding.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Jun 10, 2024

Hi Camille,

Thanks for your feedback.

I want to assure you that our company is fully dedicated to delivering authentic and high-quality campaigns on Spotify. We strictly follow Spotify's terms of service and our internal values, avoiding any use of bots or artificial engagement. Instead, we rely on programmatic native ads to promote your Spotify profile to listeners who have shown an interest in similar artists or genres, similar to how online ads work based on user searches.

Our unique system of programmatic native ads targets users according to their interests and browsing history.

We are deeply sorry to hear about the removal of your singles and album. We understand how frustrating and disheartening this can be. Please know that we are taking your feedback very seriously and are actively investigating this matter.

Additionally, I wanted to share some insights about recent industry concerns. Here are some discussions and articles that provide a deeper look:

https://medium.com/@geek.marketing2020/distrokid-misleading-artists-by-blaming-spotify-here-is-the-truth-f81459e2163a
https://www.reddit.com/r/musicmarketing/comments/18hvdjh/distrokid_taking_advantage_of_spotifys_new_fake/
https://www.reddit.com/r/musicmarketing/comments/18mwh3i/got_a_warning_saying_spotify_will_remove_your/

These sources highlight some musicians' concerns about certain distributors and their practices. They provide multiple perspectives and experiences worth considering.

Please review this information at your convenience, and do not hesitate to contact our customer support if you have any questions or need further clarification.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Jun 10, 2024

Hi Jared,

I want to assure you that our company is committed to providing high-quality organic campaigns for our clients on Spotify. We strictly adhere to our values and Spotify's terms of service, avoiding the use of bots or any other means of fake engagement. Instead, we use programmatic native ads to showcase your Spotify profile to users who have demonstrated an interest in similar artists or genres. This is similar to seeing ads for computers after searching for them online.

Our proprietary system of programmatic native ads targets users based on their interests and search history.

Additionally, I wanted to share some details we've come across regarding the recent strikes. You can find the discussions and insights in these Reddit threads and this article:

https://medium.com/@geek.marketing2020/distrokid-misleading-artists-by-blaming-spotify-here-is-the-truth-f81459e2163a
https://www.reddit.com/r/musicmarketing/comments/18hvdjh/distrokid_taking_advantage_of_spotifys_new_fake/
https://www.reddit.com/r/musicmarketing/comments/18mwh3i/got_a_warning_saying_spotify_will_remove_your/

Some musicians have voiced concerns about certain distributors allegedly capitalizing on Spotify's new features. The sentiments expressed in the threads suggest dissatisfaction and highlight various questionable practices. These discussions provide a deeper dive into the specifics, capturing multiple perspectives and experiences.

Review the information at your convenience, and please feel free to contact our customer support channels if you have any questions or need further clarification.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Apr 24, 2024

Hello Bernd Steinkellner,

Thanks for sharing this feedback with us.

I want to assure you that our company is committed to providing high-quality organic campaigns for our clients on Spotify. We strictly adhere to our values and Spotify's terms of service by avoiding the use of bots or any other means of fake engagement. Instead, we use programmatic native ads to showcase your Spotify profile to users who have demonstrated an interest in similar artists or genres. This is similar to how you might come across ads for computers after searching for them online.

We use our proprietary system of programmatic native ads to target users based on their interests and search history. To learn more about programmatic native ads, please check out the links below:

https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
https://blog.taboola.com/what-is-programmatic-native-advertising/

Also, I wanted to share with you some additional details we've come across regarding the strikes. You can find the discussions and insights on these Reddit threads and this article:

https://medium.com/@geek.marketing2020/distrokid-misleading-artists-by-blaming-spotify-here-is-the-truth-f81459e2163a
https://www.reddit.com/r/musicmarketing/comments/18hvdjh/distrokid_taking_advantage_of_spotifys_new_fake/
https://www.reddit.com/r/musicmarketing/comments/18mwh3i/got_a_warning_saying_spotify_will_remove_your/

Some musicians have voiced concerns about some distributors allegedly capitalizing on Spotify's new features, as highlighted in the thread. The sentiments expressed suggest some dissatisfaction, with individuals likening the situation to questionable practices. The threads provide a deeper dive into the specifics, capturing various perspectives and experiences.

These ongoing discussions may offer a more comprehensive view of the community's feelings about the strikes. Considering diverse viewpoints is crucial as we navigate through this issue.

Take your time to review the information, and please feel free to reach out to our customer support if you have any questions or if there's specific clarification you require.

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Apr 27, 2024

Hello,

We're really sorry to hear about the trouble you're experiencing. We take these matters very seriously and want to make things right for you. If a refund was promised to you by our customer support team, rest assured that you will receive it. However, it seems there may have been a delay in processing it.

To resolve this issue as quickly as possible, could you please reach out to us directly? We're committed to sorting this out for you promptly. Your satisfaction is our priority, and we want to ensure that you're taken care of.

Contact information:
Website: https://musicvertising.com/contact/
Email: contact@musicvertising.com
WhatsApp: +1 321 946 1650

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Apr 24, 2024

Hello Dale,

That's incredibly heartwarming to hear! We're truly touched by your kind words. It means the world to us that you had such a positive experience with our team and that the end results exceeded your expectations. We're thrilled that the blog resonated with you on such a deep level. Thank you for entrusting us with your project, and we're honored to have been able to bring your vision to life. Wishing you all the best, and may your journey continue to be filled with success and blessings.

Best regards, Musicvertising Customer Service Team.

Reply from Musicvertising

Apr 6, 2024

Hi Jerrad,

We truly appreciate your kind words! It's fantastic to hear that you liked our customer service. We strive to make every interaction as smooth and enjoyable as possible. If there's anything else we can assist you with or if you have any additional feedback, please feel free to reach out anytime. We're here for you!

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Apr 6, 2024

Hi Miranda,

Thank you so much for your positive feedback!

We're happy to hear that you appreciate our efforts. Ensuring a comfortable and safe environment is our top priority, and we're committed to maintaining that standard for every client. We understand how valuable your time is, and we're here to support your hectic schedule in any way we can.

Thank you for choosing us, and please don't hesitate to reach out if you need assistance.

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Apr 6, 2024

Hello,

We appreciate you reaching out with your concerns, and we want to assure you that we're here to help.

Our company values honesty and transparency in our marketing efforts. We strictly follow Spotify's terms of service and avoid any deceptive marketing practices, such as using bots or fabricated engagement. Instead, we employ programmatic native advertising to authentically showcase your music to listeners genuinely interested in similar artists or genres.

To offer more insight into our approach and address any misunderstandings, we've included links below to resources explaining programmatic native advertising. Additionally, we'll share links to discussions and insights on Reddit and an article that sheds light on concerns raised by some musicians regarding certain distributors allegedly exploiting Spotify's new features.

https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
https://blog.taboola.com/what-is-programmatic-native-advertising/

https://medium.com/@geek.marketing2020/distrokid-misleading-artists-by-blaming-spotify-here-is-the-truth-f81459e2163a
https://www.reddit.com/r/musicmarketing/comments/18hvdjh/distrokid_taking_advantage_of_spotifys_new_fake/
https://www.reddit.com/r/musicmarketing/comments/18mwh3i/got_a_warning_saying_spotify_will_remove_your/

We trust that this information will address your concerns. Please feel free to reach out if you have any further questions or need clarification. Thank you for your understanding and patience as we strive to ensure the best possible outcomes for our clients.

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Apr 6, 2024

Hi Anthony,

Thank you for bringing your concerns to our attention. We understand how disheartening it can be to experience issues with your music on Spotify. After conducting a thorough review of the promotion we conducted for your songs, we can confirm that all the songs we promoted remain available on Spotify.

At our company, we prioritize transparency and integrity in our marketing campaigns. We strictly adhere to Spotify's terms of service and avoid any suspicious marketing tactics, such as using bots or fake engagement. Instead, we utilize programmatic native ads to organically showcase your music to users genuinely interested in similar artists or genres.

To provide further insight into our process and address any confusion, we've included links below to resources explaining programmatic native advertising. Additionally, we'll share links to discussions and insights on Reddit and in an article that sheds light on the concerns some musicians have raised about certain distributors allegedly taking advantage of Spotify's new features.

https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
https://blog.taboola.com/what-is-programmatic-native-advertising/

https://medium.com/@geek.marketing2020/distrokid-misleading-artists-by-blaming-spotify-here-is-the-truth-f81459e2163a
https://www.reddit.com/r/musicmarketing/comments/18hvdjh/distrokid_taking_advantage_of_spotifys_new_fake/
https://www.reddit.com/r/musicmarketing/comments/18mwh3i/got_a_warning_saying_spotify_will_remove_your/

We hope this information helps alleviate any concerns you may have. Please know that we're here to support you and address any questions or clarifications you may need. Thank you for your understanding and patience as we work to ensure the best possible experience for our clients.

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

May 1, 2024

Hello Vonco,

Thank you for your feedback! We're delighted to hear that our promotion efforts have had a real impact on your music, leading to features like placement on Discover Weekly, radio plays, and increased saves. Your success is incredibly rewarding for us, and we're dedicated to continuing to support your music career. Should you need further assistance or have any questions, don't hesitate to reach out. Keep up the great work!

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Feb 27, 2024

Hi John,

We want to assure you that our dedication to delivering top-tier organic campaigns on Spotify remains steadfast. Our methods adhere closely to our core principles and Spotify's terms of service, as we strictly avoid bots and any semblance of artificial engagement. Instead, we leverage programmatic native ads to showcase your Spotify profile to users who share interests with similar artists or genres, much like encountering ads for computers after an online search.

Through our proprietary system, we target users based on their interests and browsing history. For a deeper dive into the concept of programmatic native ads, you can explore the following resources:

https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
https://blog.taboola.com/what-is-programmatic-native-advertising/

Furthermore, we've compiled additional insights on the concerns raised, and you may find valuable discussions on the following Reddit threads:

https://medium.com/@geek.marketing2020/distrokid-misleading-artists-by-blaming-spotify-here-is-the-truth-f81459e2163a
https://www.reddit.com/r/musicmarketing/comments/18hvdjh/distrokid_taking_advantage_of_spotifys_new_fake/
https://www.reddit.com/r/musicmarketing/comments/18mwh3i/got_a_warning_saying_spotify_will_remove_your/

It appears that some musicians have expressed concerns about distributors potentially exploiting Spotify's new features, as highlighted in these discussions. The sentiments shared indicate dissatisfaction, with some drawing parallels to dubious practices. These threads offer a comprehensive exploration of the issues, capturing diverse perspectives and real-life experiences.

As we navigate through these challenges, we encourage you to take your time to review the provided information. Don't hesitate to reach out to our customer service channels if you have any questions or need further clarification. We highly value your understanding and eagerly anticipate addressing any concerns you may have.

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Feb 27, 2024

Hello,

We appreciate your feedback and apologize for any frustration you've experienced regarding your playlist placement.

We understand your disappointment in not seeing the desired results within the initial timeframe. While our playlists have a substantial following, we must acknowledge that audience behavior is beyond our control. We cannot guarantee a specific number of streams for this service as it varies based on listener preferences and engagement.

Regarding your request to be moved to another playlist or receive a refund, we regret any misunderstanding. Our team endeavors to support our clients to the best of our ability within the parameters outlined in our policies.

As per our guarantee, if you are not satisfied with the results within 30 days, we are happy to discuss options for a refund or alternative placement. Please feel free to reach out to us directly, and we will work to address your concerns promptly.

Contact information:
Website: https://musicvertising.com/contact/
Email: contact@musicvertising.com
WhatsApp: +1 321 946 1650

Once again, we apologize for any inconvenience this situation may have caused. We value your business and are dedicated to providing a positive experience for all our clients.

Best regards, Musicvertising Customer Service Team

Reply from Musicvertising

Feb 27, 2024

Hi Siron,

We want to assure you that our team is committed to providing high-quality organic campaigns for our clients on Spotify. We adhere to our values and Spotify's terms of service by never utilizing bots or any other form of fake engagement.

Instead, we use programmatic native ads to showcase your Spotify profile to users who have shown an interest in similar artists or genres. This method is akin to how you might see ads for products after searching for them online. We rely on our exclusive system of programmatic native ads to target users based on their interests and past searches.

Our approach ensures that the growth in your numbers is genuine and organic, reaching users who are genuinely interested in your content throughout the entire month. If you're interested in learning more about how programmatic native ads work, I encourage you to check out the following links:

https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
https://blog.taboola.com/what-is-programmatic-native-advertising/"

If you have any further questions or would like to discuss the matter, please reach out to us at your earliest convenience.

Contact information:
Website: https://musicvertising.com/contact/
Email: contact@musicvertising.com
WhatsApp: +1 321 946 1650

Best regards, Musicvertising Customer Service Team