First day after signing up I got around 1200 listeners and around 2000 streams. Next day, zero, day after that about 100, two days nothing, then peanuts. It's not organic, not genuine listeners who li... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
4 stars because I used them before in the past..2 times one time I got a lot of views and one time I got a few views . I don't know what's going on now days I am seeing more bad reviews here..
Musicvertising is an amazing service made to benfit artists in all genres! My band Rubber Cox recently dropped an EP with old songs... We decided to use Musicvertising to help us get our music... See more
Company replied
Total garbage ....They clearly use bots excellent if you want cosmetic numbers but soon as ya stop payin straight back to virtually nothing. Real listners or fans wouldnt be topping 7k 1 month the... See more
Company replied
Company details
Written by the company
Musicvertising helps musicians grow their audience. All campaigns are based on a combination of native advertising, targeted blog outreach and track distribution to playlist curators.
Contact info
United States
- contact@musicvertising.com
- musicvertising.com
2.6
Poor
294 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Penalized by Spotify
Haha, I'm not even mad anymore. It's just sad.
Even your explanations to these people whose songs you've gotten removed are a joke. Spotify literally emailed me themselves about the songs that were taken down because of the fake streams and bot activities done by this "promotion" company, I didn't even have a back-up for them, lost forever and for what? To make money off people, thinking that the promotions are real and "organic"? these are hardworking people who just wanted to spend their hard-earned money on bettering their lives by promoting their music for a chance of success in this industry.
But hey!, you got us this time...
February 4, 2024
Unprompted review
Reply from Musicvertising
Hi Jovell,
We want to reassure you that our commitment to delivering high-quality organic campaigns on Spotify remains unwavering. Our practices align strictly with both our core values and Spotify's terms of service, as we steer clear of bots and any forms of fake engagement. Instead, we employ programmatic native ads to present your Spotify profile to users who share interests with similar artists or genres, akin to encountering ads for computers following an online search.
Utilizing our proprietary system, we target users based on their interests and search history. To delve deeper into the concept of programmatic native ads, you can explore the following resources:
https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
https://blog.taboola.com/what-is-programmatic-native-advertising/
Additionally, we've gathered more insights on the strikes, and you may find valuable discussions on the following Reddit threads:
https://www.reddit.com/r/musicmarketing/comments/18hvdjh/distrokid_taking_advantage_of_spotifys_new_fake/
https://www.reddit.com/r/musicmarketing/comments/18mwh3i/got_a_warning_saying_spotify_will_remove_your/
It appears that certain musicians have raised concerns about distributors potentially taking advantage of Spotify's new features, as highlighted in these threads. The sentiments expressed reflect dissatisfaction, with some likening the situation to questionable practices. The threads offer a deeper exploration into the specifics, capturing various perspectives and experiences.
As we navigate through this issue, we encourage you to take your time to review the information. Feel free to reach out to our customer service channels if you have any questions or require specific clarifications. We value your understanding and look forward to addressing any concerns you may have.
Best regards, Musicvertising Customer Service Team
I spent a nice about of money to…
I spent a nice about of money to promote my music and account plus my YouTube they said it takes up to 24 hours I payed for this the 24th it’s been 3 days and I haven’t seen results their saying my campaign is running but it hasn’t been a link sent through nothing just my money taken and when I asked for a refund they refused don’t waste your time or money
January 24, 2024
Unprompted review
Reply from Musicvertising
Hi Shannan,
Thanks for your feedback.
Please note that our service operates gradually throughout the month with 100% organic engagement. Therefore, it takes time for the results to be updated, which is why you may see the numbers increase over a few days. We recommend allowing about 21 days of promotion for a more accurate perspective of the results.
If after 21 days the results are lower than expected, we recommend contacting us so we can instruct our team to thoroughly review your advertisements and make any necessary corrections to ensure that you receive the results you paid for.
If you'd still like to get a refund, please contact us and we will assist you promptly.
Contact information:
Website: https://musicvertising.com/contact/
Email: contact@musicvertising.com
WhatsApp: +1 321 946 1650
Best regards, Musicvertising Customer Service Team
I paid a onetime fee to get put on…
I paid a onetime fee to get put on playlists and they were supposed to email me a link to the playlists and they never have.They just keep ducking and dodging my emails. But Liz Young can sure send me emails about discounts but never reply. This company is a scam. I just want a refund or I will put Liz Young and her email on blast here.
January 21, 2024
Unprompted review
Reply from Musicvertising
Hello David,
We sincerely apologize for any inconvenience you experienced, and we appreciate your feedback. We understand the importance of timely responses and effective communication.
Rest assured, we have taken immediate steps to address this issue. Your playlist link has been sent to your email, and we hope you find the playlists to your satisfaction.
We value your trust and want to make things right. If there are any additional concerns or if you require further assistance, please reach out to us directly. We are committed to ensuring your satisfaction and addressing any outstanding issues promptly.
Once again, we apologize for the inconvenience, and we appreciate your understanding. We hope to have the opportunity to regain your trust.
Best regards,
SCAMMERS
If I could leave 0 stars I would. This company got my entire album removed from Spotify, as I thought the streams were organic. They refused to give me a refund. I plan to file a class action lawsuit with my entertainment lawyer if they don't comply. Please comment if you are interested.
January 19, 2024
Unprompted review
Reply from Musicvertising
Hi Sundarri,
We sincerely apologize for the inconvenience you've experienced, and we appreciate the opportunity to address your concerns. Allow us to explain how our services operate.
Our approach involves utilizing Native Ads, a concept similar to when you search for a product, and related ads start appearing everywhere. In our case, users seeking artists or genres encounter our ad campaigns. For a detailed understanding, we recommend checking out two informative articles:
https://blog.taboola.com/what-is-programmatic-native-advertising/
https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
It's important to note that any website employing programmatic native ads may display your profile to users, with ads tailored to their interests and past searches. We want to assure you that we strictly adhere to ethical practices and do not employ bots or fake engagements. Our campaigns are built on a blend of native advertising, targeted blog outreach, and track distribution to playlist curators, all aligned with the chosen campaign strategy.
We understand the gravity of the situation and are committed to resolving it. If you have any further questions or would like to discuss the matter, please reach out to us at your earliest convenience.
Contact information:
Website: https://musicvertising.com/contact/
Email: contact@musicvertising.com
WhatsApp: +1 321 946 1650
Best regards, Musicvertising Customer Service Team
They double charged me three times
Attempted to use this service three times. The company double-charged me each time. I was forgiving as it is a young company but I'm convinced now it is their business practices. I still of not been reimbursed for the most recent double charge.
November 18, 2023
Unprompted review
Reply from Musicvertising
Hi Jason,
We sincerely apologize for the inconvenience you've faced with our service, and we appreciate your patience as we work to address this matter promptly.
Our team is actively investigating the root cause of the double charges you've encountered in your recent transactions. We understand the frustration this may have caused, and we want to assure you that we take this issue seriously.
To make amends for the inconvenience you've faced, we are committed to issuing a full refund for all extra charges incurred. Rest assured that we are working diligently to resolve this matter and prevent any recurrence in the future.
To expedite the refund process and ensure your complete satisfaction, we kindly request you to reach out to our customer support team through https://musicvertising.com/contact/, contact@musicvertising.com, or WhatsApp at +1 321 946 1650. Our dedicated representatives are ready to assist you and ensure that you receive the reimbursement in a timely manner.
Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding as we strive to improve our service and prevent such issues from happening again.
Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.
Best regards, Musicvertising Customer Service Team
Do Not Get Involved
I used Musicvertising in good faith - I have two strikes against my Distrokid accound via Spotify and I have also had all content removed and royalties lost on my Sound On account. Do not do this and pay the price like I did. There reply is nonsense I have recently had a track removed from Spotify for bots. Only marketing company I used is Musicvertising. Once Spotify clock it you have to take a number of humiliating tests on Distrokid and watch some stupid video of a bloke telling you that there are no genuine marketing methods aside from Spotify. Seriously do not do this to yourself.
December 9, 2023
Unprompted review
Reply from Musicvertising
Hello,
We are very sorry that this happened, but we will explain how our services work.
We use Native Ads, like when you are looking for a computer and suddenly there are computer ads all around you? It is pretty similar. But instead of looking for a product, people look for artists or genres, and that's when they'll see the ad campaign. I've got two good articles that explain deeply how it'll work. Check them out here:
https://blog.taboola.com/what-is-programmatic-native-advertising/
If you need additional information about how it works, you can find it here:
https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
Any website that uses programmatic native ads can be showing your profile to users, but the ads are shown accordingly to the users' interests and their previous searches.
So, we don’t ever send bots or any type of fake engagement. It is totally against our values. All campaigns are based on a combination of native advertising, targeted blog outreach, and track distribution to playlist curators, according to the chosen campaign.
Regarding Sound On, we don´t promote this service, only Spotify and Youtube.
Hope we clarified the situation, if you would like you can get in touch with us so we can discuss the matter ;)
I am appalled by this company
I am appalled by this company - they are charging me twice a month 49$ - I have NO IDEA WHY? I cannot log into cancel - it’s says my email is recognised then I NEVER receive a forgotten password link and they continue to take cash out one day after the other and the only song this might possibly be for has only 10 streams so I am flabbergasted as to what they have me signed up for?!! I do not recall singing up for it - I have no emails regarding an agreement no log in but they keep taking my money. They don’t respond to customer services mails and on WhatsApp they say they’ve not done anything. - no help - they don’t give a crap that they are taking money without any authorisation. DO NOT DO ANYTHING WITH THIS COMPANY it’s is a scam and no one is lying in these reviews - it’s happened to me too! It is appalling and immoral trying to make money out of artists.
November 14, 2023
Unprompted review
Reply from Musicvertising
Hello,
We sincerely apologize for the inconvenience you've faced and appreciate your honest feedback.
Our team has thoroughly investigated your concerns, and all the additional charges of $49 have been refunded to your account the same week we noticed the issue.
We also want to address the login issues you've encountered. Our team responded to your emails a few weeks ago, and we're still committed to resolving any outstanding concerns. If you haven't received our email responses, kindly check your spam folder as a precaution.
Should you need further assistance or clarification, please feel free to contact us at https://musicvertising.com/contact/, contact@musicvertising.com, or WhatsApp at +1 321 946 1650.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to ensure a positive experience for our valued customers.
Best regards, Musicvertising Customer Service Team
10000000% scam
December 19, 2023
Unprompted review
DEVASTATED
Dear musicvertising,
If you see this, please contact me.
I don't care about the money. I would just like you to stop using bots on my account. I was flagged by Spotify and they are threatening to take down all of my hard work for years. And ban me from ever using Spotify again. Please stop doing this to artists. It is devastating.
December 1, 2023
Unprompted review
Reply from Musicvertising
Hello N. Silva! We are sorry that you have felt frustrated with our services, but our our services comply 100% with Spotify's terms of service and anything outside of the terms we are completely against.
We would like to explain how we deliver our services, we use Native Ads, like when you are looking for a computer and suddenly there are computer ads all around you? It is pretty similar. But instead of looking for a product, people look for artists or genres, and that's when they'll see the ad campaign. I've got two good articles that explain deeply how it'll work. Check them out here:
https://blog.taboola.com/what-is-programmatic-native-advertising/
If you need additional information about how it works, you can find it here:
https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
Any website that uses programmatic native ads can be showing your profile to users, but the ads are shown accordingly to the users' interests and their previous searches.
So, we don’t ever send bots or any type of fake engagement. It is totally against our values. All campaigns are based on a combination of native advertising, targeted blog outreach, and track distribution to playlist curators, according to the chosen campaign.
Hope we clarified the situation, if you would like you can get in touch with us so we can discuss the matter ;)
Musicvertising is a scam
I had been flagged by Spotify after a few months with Musicvertising. They outright deny any wrong doing, only refunded me less than 50% of my monthly fee (not the whole thing like they said they would) plus they're claiming I was "satisfied" because 30 days initially had passed without complaint. This is worse since it takes a while for Spotify to identify this happening, and imagine hundreds of thousands of musicians doing this same thing. Musicvertising is rich and we lost our "fake engagement" royalties AND hard earned money.
I will be looking into a legal remedy soon, since it appears they're an all around scam agency.
November 20, 2023
Unprompted review
I was using it for a while thinking I…
I was using it for a while thinking I was gettin authentic steams until today where I got a strike when I logged into my DistroKid from spotfiy. You guys promote genuine streams a followers but now my account is at risk bc you guys falsely advertised that everything was 100% real. For anyone thinkin bout buying any Spotify promotion from them DONT!!!
December 4, 2023
Unprompted review
Reply from Musicvertising
Hello Dominick,
We are very sorry that this happened, but we will explain how our services work.
We use Native Ads, like when you are looking for a computer and suddenly there are computer ads all around you? It is pretty similar. But instead of looking for a product, people look for artists or genres, and that's when they'll see the ad campaign. I've got two good articles that explain deeply how it'll work. Check them out here:
https://blog.taboola.com/what-is-programmatic-native-advertising/
If you need additional information about how it works, you can find it here:
https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
Any website that uses programmatic native ads can be showing your profile to users, but the ads are shown accordingly to the users' interests and their previous searches.
So, we don’t ever send bots or any type of fake engagement. It is totally against our values. All campaigns are based on a combination of native advertising, targeted blog outreach, and track distribution to playlist curators, according to the chosen campaign.
Hope we clarified the situation, if you would like you can get in touch with us so we can discuss the matter ;)
This company violates Spotify's TOS
This company violates Spotify's TOS. They use bots, and other nefarious methods of getting fake attention for your music. AVOID AT ALL COSTS! They always say the same thing and claim they are safe, but they are not! Just ask Spotify, and they will tell you!
October 31, 2023
Reply from Musicvertising
Hello HellRaizer
We are sorry that you have felt frustrated with our services, but our our services comply 100% with Spotify's terms of service and anything outside of the terms we are completely against.
We would like to explain how we deliver our services, we use Native Ads, like when you are looking for a computer and suddenly there are computer ads all around you? It is pretty similar. But instead of looking for a product, people look for artists or genres, and that's when they'll see the ad campaign. I've got two good articles that explain deeply how it'll work. Check them out here:
https://blog.taboola.com/what-is-programmatic-native-advertising/
If you need additional information about how it works, you can find it here:
https://www.thundertech.com/blog-news/june-2020/native-advertising-vs-programmatic-advertising-in-2020
Any website that uses programmatic native ads can be showing your profile to users, but the ads are shown accordingly to the users' interests and their previous searches.
So, we don’t ever send bots or any type of fake engagement. It is totally against our values. All campaigns are based on a combination of native advertising, targeted blog outreach, and track distribution to playlist curators, according to the chosen campaign.
Hope we clarified the situation, if you would like you can get in touch with us so we can discuss the matter ;)
Generates FAKE listeners (documented).
The company claims to provide organic, real listeners, but it does NOT. Whatever system they use, whether bad ad service or straight up bots, it's not real and won't help you grow an audience.
I watched REAL TIME as my live listeners went from 5, to over 1,000, then back to 5 in the span of 2 MINUTES and I have the screenshots to prove it. Every time they did a "campaign" it looked like this. An instant spike of listeners, then completely disappears.
I canceled my service after seeing this and requested a refund. Will challenge the charge if they don't follow through. Long story short, they're PROVEN frauds and you shouldn't use this at all. Ever!
November 14, 2023
Unprompted review
Reply from Musicvertising
Hi Joseph,
We appreciate your candid feedback, and we're genuinely sorry for any misunderstanding regarding our services. At Musicvertising, we are committed to providing authentic and organic promotions. The use of bots or fake engagement is against our principles and is not part of our promotional strategies.
We understand the importance of transparency and authenticity in the promotion of music. We are investigating the issues you've raised to ensure that our services align with our commitment to genuine growth.
If there are specific details or concerns you would like to discuss further, please feel free to reach out to our customer support team at https://musicvertising.com/contact/, contact@musicvertising.com, or WhatsApp at +1 321 946 1650. We value your experience and are dedicated to addressing your concerns comprehensively.
Thank you for bringing this to our attention, and we look forward to resolving any issues to your satisfaction.
Best regards, Musicvertising Customer Service Team
SCAM DO NOT USE YOUR SPOTIFY WILL BE FLAGGED !!!
After using musicvertising .Yesterday I was contacted by my distribution company with this message …. Hello,
Owen from LANDR here.
It has been brought to our attention that releases from this account have been flagged for artificial streaming patterns. In particular, the streaming activity flagged in this case was observed with your content on Spotify in recent months.
Releases from this account are currently under investigation and may be taken down, depending on the outcome of this investigation.
Seriously do not use musicvertising unless you wanna risk having your music taken off Spotify
I even noticed myself after launching a campaign how strange the streaming patterns were and I contacted them with pictures showing it , and asked them to explain but they just danced around it
Hey 👋 musicvertising and your whole crew
GO GET F$&KED!!!!
October 31, 2023
Unprompted review
Reply from Musicvertising
Hi there,
We appreciate your candid feedback and are genuinely sorry for the challenges you've encountered. The notification is indeed concerning, and we take it seriously.
Our team is actively investigating the flagged streaming patterns associated with your account to gain a comprehensive understanding. We understand your frustration and acknowledge your attempts to seek clarification during your campaign.
We want to address your concerns transparently and provide a resolution that meets your expectations. To discuss your specific case in more detail, we encourage you to reach out to our customer support team at https://musicvertising.com/contact/, contact@musicvertising.com, or WhatsApp at +1 321 946 1650. We are committed to working with you to resolve this matter thoroughly.
We value your feedback, and your experience is of the utmost importance to us. Thank you for your patience as we diligently address this issue.
Best regards, Musicvertising Customer Service Team
Scammers, liars , and false advertising- Spotify will take your music down!!
I have all the proof this company is a scam and I’m going to expose them right now my distribution company took my music down the hole album because of artificial streams this Musicvertising !! Said they use organic streams all lies I was late to pay once and all my stream went down I was at 7k monthly listeners then went to 3k in just a day or two I was at 10k followers went down to 4k in days then then my pay was adding up to my streams I was receiving to I reach out to my distribution company and Spotify they emailed me back told me I was getting paid correctly then some day pass and then emailed me back say there taking my album down be cuz of artificial streaming for a service I was use Musicvertising!! On Musicvertising website they have false advertising saying they use organic streams and listeners and payed ads and that they follow Spotifys guidelines which is not true at allllll !!! In Spotify for artists if you scroll down on the home page and hit how to get on playlist hit tells your not to pay for streams it’s a scam and it goes against there guidelines ppl dnt know this or see this but I’m telling you today !! Watch out for this company I have all this in proof all the emails I even reach out to them try to get money back they denied me twice they promote if your unsatisfied you can get your money back guarantee this bs and lies I told them how Spotify emailed me and my distribution company email about there scams and false advertising they told me I was wrong and that they use organic ppl still and there not giving my money back but they will promote another song if I wanted on YouTube smh I want to come on here again and personally say a big FU to Musicvertising!! Cuz I literally had to start all over again and new up and coming artists should have to go threw this cuz there not going to know either if I can I’m going to post on here my hole conversation with them and Spotify and my distribution company this company gets a big ass 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Lucky I can’t put pictures on here to EXPOSE YOUR LIES THIS REPLY 👇🏽 is cap 🧢 and BS !! HAVE ALL THE PROFF IF I CAN PUT PICS OF OUR EMAILS AND YOUR FLASE ADVERTISEMENT AND HOW MY MUSIC GOT TAKEN DOWN BECAUSE OF YOR ARTIFICIAL STREAMS YOUR JUST UPSET BECAUSE WE ARE EXPOSING YOU SCAMMING COMPANY!!
Here you buddy !!
HERE YOU GO YALL WANT TO PLAY !! 👇🏽 copy paste works too
Pax (UnitedMasters)
Aug 23, 2023, 2:39 PM EDT
Thank you for your email.
We've taken a look into this issue for you and have some additional information that we can provide. We can confirm that UnitedMasters received reports of artificial streams generated on your content from a digital service provider.
Due to this artificial activity, stores will not pay out for any streams that they've deemed to be inorganic. Any royalties that UnitedMasters receives from digital service providers for organic streams on your content will be reflected in your account and available for cash out.
For more information about artificial streaming, refer to this article:
What is Artificial Steaming
Best,
UM Fraud Prevention
HERE IS ANOTHER ONE 👇🏽
I'm really not satisfied with the promotion I got for 399 I really feel like there bots being use my number drop so fast monthly listeners drop, followers drop extremely if these are real organic ppl number would stick for longer I really unsatisfied!!
And I would like a refund thank you !!
Letícia Braz (Support)
to me
Aug 1 Details
##- Please type your reply above this line -# #
Letícia Braz (Musicvertising)
Keep playing with me I will keep posted more and more !! I have all the conversations and all the proof let me show you guys what Spotify says bout this !! Guaranteed streams and followers 👇🏽
= Spotify for Artists
Fact check: Any service that claims to offer guaranteed placement on playlists on Spotify in exchange for money are in violation of our terms & conditions, and they shouldn't be used. Save your money and ignore the scammers. Watch more here.
Go look this up see who is cap 🧢 or not !!
August 16, 2023
Unprompted review
Reply from Musicvertising
Hi Kaelon,
Thank you for sharing your insights, and we genuinely appreciate your openness about the challenges you've encountered. We understand the nuances of the music streaming landscape and the critical role consistent promotion plays in maintaining visibility.
In the dynamic algorithms that drive these platforms, a slowdown in promotional activities can sometimes be misinterpreted as waning interest. This, in turn, may impact the algorithm's decision to prioritize other artists, even if their relevance might be different.
We acknowledge that building a robust and lasting fanbase requires not only talent but also a sustained effort over time. While the music industry has evolved, the essence of patience and persistent promotion remains a cornerstone.
We are committed to understanding your unique situation better and finding ways to address your concerns. Please connect with our customer support team at https://musicvertising.com/contact/, contact@musicvertising.com, or WhatsApp at +1 321 946 1650, and let's work together to find a resolution.
Your feedback is invaluable, and we appreciate your trust in us. Thank you for the opportunity to enhance your experience.
Best regards, Musicvertising Customer Service Team
Fraudulent Behavior
They did not promise the listens I initially wanted,and to top it all off they will not refund my money. My listens went from 1,000 to 3,000 but then suddenly kept decreasing. I would appreciate If I can recieve a refund please.
September 10, 2023
Unprompted review
Reply from Musicvertising
Hi Lawrence,
Thank you for taking the time to share your feedback with us. We genuinely value your input and would like to address your concerns.
First and foremost, we want to emphasize our commitment to delivering authentic and compliant campaigns that adhere to Spotify's terms of service. Our team operates with the utmost transparency, refraining from any use of bots or fake engagement. Instead, we employ a specialized advertising technique called native ads. These ads harness the power of the Spotify Play button to promote your songs, ensuring that individuals can listen to the tracks we are promoting. Our campaigns leverage advanced automation technology to precisely target audiences based on factors such as browsing history, audience interests, similar artists, and genres.
Regarding the fluctuation in your listen count, it's important to understand that maintaining consistent promotion is essential to fostering a strong and engaged fanbase. Spotify's algorithm responds to user interactions, and when your activity slows, it may interpret this as reduced interest in your work, potentially shifting its focus to other artists. Therefore, it's crucial to remain consistent in promoting your music to continuously reach new audiences and enhance your presence on the platform.
In addressing your request for a refund, we would like to clarify our refund policy. Unfortunately, we cannot provide refunds for future orders, renewals, or requests submitted beyond 30 days from the date of your initial purchase. We regret any inconvenience this may cause and hope you understand that this policy is in place to maintain fairness and consistency in our operations.
We sincerely appreciate your business and are committed to improving our services continually. Please feel free to reach out to our support team if you have any additional questions or concerns. We remain dedicated to helping you achieve your goals on Spotify and look forward to the opportunity to assist you further.
Best regards, Musicvertising Customer Service Team
I had a poor experience with them
I had a poor experience with them. Customer service was terrible when I tried to sort an issue out and they keep trying to sell ad-ons. They are great at selling their services but terrible for looking after their customers.
August 18, 2023
Unprompted review
Reply from Musicvertising
Hi there,
We're truly sorry to hear about your poor experience with us, and we appreciate your honest feedback. We value our customers' opinions as they help us improve our services.
We've taken your comments seriously and have since made improvements. We've added new agents to ensure faster communication and better customer support.
We hope you'll consider giving us another chance. Your satisfaction is important to us.
Thank you for your feedback.
Best regards, Musicvertising Customer Service Team
Fast & Cool Communication Thank You
Easy communication. Good understanding. Spoke to someone about my order. Appreciate the fast response for my concerns.
August 30, 2023
Unprompted review
Reply from Musicvertising
Hello,
Thank you for taking the time to share your feedback with us. We're super happy to hear about your positive experience with our customer service team!
Our commitment to easy communication and a deep understanding of our customer's needs is at the core of our service philosophy. We greatly value your trust in us, and we're pleased that we could address your concerns promptly.
If you ever have any more questions or require assistance in the future, please don't hesitate to reach out.
Best regards, Musicvertising Customer Service Team
Nothing here is organic
Nothing here is organic. I've tried to contact them a lot of times asking for information regarding how they were operating, and they were just stalling me till the next payment. I got from 3k subs to 300 on the day I've canceled the service.
June 15, 2023
Unprompted review
Reply from Musicvertising
Dear Heitor,
Thank you for sharing your thoughts with us. We're really sorry to hear that you're feeling frustrated with your experience, and we want to address the issues you've raised.
Our primary goal is to help artists like you grow organically on platforms like Spotify, while adhering strictly to their terms of service. We never employ bots or engage in any practices that could jeopardize the integrity of your music profile. Instead, we utilize native ads, a legitimate advertising method, to connect your music with potential listeners who might be interested based on their preferences and online habits.
We understand that you've experienced a decrease in subscribers after canceling, and we're sorry for the disappointment this has caused. It's important to recognize that although our efforts can introduce your music to new listeners, achieving enduring success on Spotify requires maintaining a continuous presence. The platform's algorithm may recognize and favor content that is interactive and captivating, underlining the significance of consistent engagement and ongoing promotion of your profile. Stay positive and keep creating your fantastic music. Remember, the saying goes that Rome wasn't built in a day, and cultivating a strong fanbase takes time as well.
Now, about the communication glitches – we're genuinely sorry if you felt like we were dragging our feet. That's never our intention. We're all about being upfront and providing you with the info you need to make informed choices.
Your feedback is super important to us, and we're taking your comments on board to make our services better across the board. If you've got more concerns or questions, our support team is all ears.
If you need further assistance, please reach out to us at https://musicvertising.com/contact/, contact@musicvertising.com, or WhatsApp at +1 321 946 1650.
Best regards, Musicvertising Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.