Talk about above and beyond - not only did Dano (great name by the way) solve my problem he also took it upon himself to check if there were any other videos on my account that were flagging license i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Music Vine represents some of the most esteemed independent musicians in the world. We make the finest music accessible to productions of all sizes.
Contact info
United Kingdom
- musicvine.com
Rapid and most efficient response by…
Rapid and most efficient response by Jennah! First class customer service.
Jenna was really helpful
Jenna was really helpful. Thanks so much for you assistance. Lou Lollio Music Producer.
Great service
Happy and helpful
Jennah at Music Vine was kind and informative. Responding quickly to my inquiry with a sincere willingness to help and answer my questions.
LIBBY WAS GREAT...
Content and customer support are top…
Content and customer support are top notch.
Strong recommend!
The customer service was very responsive and solved my issue.
This company provides great tracks and a strong creative input to projects.
Best music licensing platform
Among all the music licensing services I've tested, Music Vine is my favorite. What sets it apart from competitors is its curators' keen eye for the highest quality artistic content, with every track being created by an independent artist.
The platform offers a clean, straightforward, and easy-to-use interface, along with a well-organized catalog suitable for any occasion requiring a soundtrack.
I'd like to commend the support service for their prompt response and personalized approach in swiftly resolving my issue. I would absolutely recommend it to anyone seeking such a service.
Couldn't Recommend Enough
Quick responding, friendly staff, who seem to genuinely care about helping you out - and their music selection is brilliant! I've used the site to score two shorts already, and will be using it again in the future.
Jennah at MusicVine made it easy
Jennah at MusicVine made getting an unusual music license easy! The producer loves the music and we appreciate the flexibility and pricing
Libby was Great!
Libby was super helpful and not only answered my question, but provided the solution that I needed to keep my edits running smooth!
Jennah was very helpful in answering queries
Over the past couple of weeks, I contacted Music Vine's support with various queries. Each query was successfully and quickly answered by Jennah.
It's refreshing to deal with an organisation with helpful, knowledgeable and supportive staff.
Libby gave quick and concise answers…
Libby gave quick and concise answers that were very helpful and much appreciated!
Outstanding customer service!
Excellent Customer Service is still alive!
If you thought excellent customer service is a thing of the pre-pandemic past, you haven't worked with Music Vine. They were incredibly responsive, helpful and most of all understanding of my particular circumstances regarding subscription fulfillment. In a creative field, having a great roster of talent is obviously important, but matching that level in your customer service is what we keep me turning to Music Vine rather than looking elsewhere. Thank you again, Music Vine!
Jennah M actually CARED!
Music Vine operative Jennah M responded, answered my question and actually CARED ( and followed up) to make sure that it had worked out!
This is remarkable service. Other businesses , please note!
Great Customer Service!
I needed to change my invoice details and send the new document over to the procurement team asap, and Libby was super quick, efficient and kind in replying to my request. Thank you Libby!
My experience with MusicVine has always…
My experience with MusicVine has always been great!! I love the music they offer and their support team is always so helpful and kind! Libby and the rest of the support team has helped me solve every problem I've asked about. They always address all my concerns quickly!
Response time is fast
Response time is fast, attitude is positive, and the ability to assist customers in finding solutions and suitable options.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








