Absolutely brilliant storage boxes! We ordered loads (10) while they were such an excellent price. We loved the limited blue colour much more than the usual grey, so I wanted to make sure we had eno... See more
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Review summary
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Extremely happy with the products and service received from Amy and her team! My first parcel arrived via Royal Mail but unfortunately the product ordered had somehow escaped the box and the parcel ar... See more
I bought the Magic Mildew remover advertised on Instagram but was sceptical of the result as my washing machine rim has been black for a couple of years. The delivery was very quick and I used as dir... See more
Ordered better boxes and they are great. They are so good, I bought 18 in total. Company is very good. Kept me updated with delivery day/time. The boxes are made in the UK too which is great, supporti... See more
Company details
About Must Have Ideas
Written by the company
We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.
Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.
If we can help in any way, please get in touch.
Written by the company
100-day no-quibble money-back guarantee
We offer our 100-day no-quibble money-back guarantee on all of our products. We want you to be 100% happy with your purchase. If there's anything we can do for you, just let us know!
Contact info
The Ideas Factory, New Hythe Lane, Aylesford, ME20 6WT, Snodland, United Kingdom
- 0800 999 66 55
- hello@musthaveideas.co.uk
- musthaveideas.co.uk
4.6
Excellent
169K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I wouldn't use anything else now it is…
I wouldn't use anything else now it is so easy to put in and get out the blue flush.
July 1, 2026
Unprompted review
Magic Loo Cleaner
Apart from the delay in receiving the goods, which I do not understand as Royal Mail using deliver with three/four days, my loo cleaner was worth waiting for and did exacted what it was supposed to.
July 10, 2026
the product is very GOOD but the hose…
the product is very GOOD but the hose keeps bending into a kink. Very annoying.
Does a great job for it's uses.
July 4, 2026
My issue was acknowledged and dealt…
My issue was acknowledged and dealt with very quickly.
July 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Must Have Ideas
Hello Sandra, thanks for taking the time to leave us such a lovely review.
I'm glad you had such a great shopping experience with us!
However, I think you may have selected the wrong number of stars for the rating you have given?
If you are able to reconsider your rating we would really appreciate it!
As always, if there's anything else we can do for you, please don't hesitate to get in touch. Our friendly team are waiting to help - you can call us free on 0800 999 66 55, between 6am and midnight seven days a week.
I received my items ordered pretty…
I received my items ordered pretty quick, and I am pleased with the outcome.
July 6, 2026
Ordering is easy
Ordering is easy. The goods are of excellent qualty and they arrive so quickly.
June 28, 2026
Saw the cordless iron online and it…
Saw the cordless iron online and it looked too good to be true, but guess what - it's perfect.
Easy to use and so convenient with no flex.
July 6, 2026
Sometimes the simplest of ideas are the
Sometimes the simplest of ideas are the best and that is certainly true of Aqua Pro Jet Washer. The instructions on how to put Aqua Pro together couldn`t
be clearer and its so easy to use. I will certainly recommend it. Well done.
July 6, 2026
As described, no issues
As described holds lots and sturdy no issues whatsoever. Delivered on time.
July 5, 2026
The delivery was quick and the goods…
The delivery was quick and the goods worked exactly as advertised. 9
July 3, 2026
What i bought came the next day and…
What i bought came the next day and very pleased with what I bought.
July 3, 2026
Everything I buy does exactly what it…
Everything I buy does exactly what it promises and I’m happy being able to order on the phone
July 6, 2026
Good quality products
Good quality products, except I the ornamental attachment for fence, had it a while in the box, finally attached to fence, some of the flowers and leaves fell off, which was a shame.
Had many products, the latest the the hose in the bucket, fantastic
kind regards Barbara
July 6, 2026
Love this site great products
July 6, 2026
I hate being bombarded with…
I hate being bombarded with advertising. That is why I only gave four stars, I am very happy with my purchase, and the excellent service and prompt delivery. However I was then bombarded with advertising for every damn thing that they had for sale! I am sure I will buy from them again, then I will have to unsubscribe all over again.
July 6, 2026
Reply from Must Have Ideas
Hello Thomas, thanks for your review.
I'm really sorry to hear that you are struggling with our emails.
Our friendly team would love to help - you can call us free on 0800 999 66 55, between 6am and midnight seven days a week.
We want to put this right for you, so please do get in touch if this has not yet been fully resolved.
Again, please accept our apologies.
Great fan for people like me that…
Great fan for people like me that suffer from hot weather or any form of heat.
July 3, 2026
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