MutualArt Reviews 

412
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers had a great experience with this company. Customers truly appreciate the vast artist database and the helpful tools for tracking auctions and exploring the global art market. People frequently mention that the platform makes discovering new exhibitions and connecting with various creators simple and enjoyable. Consumers also find the overall service professional and smooth when managing transactions or buying unique artwork. Some reviewers were not happy with the high subscription costs required to access detailed sales information and market data. Others mentioned that search options felt limited by artist names only and the website occasionally experienced technical issues or unresponsiveness.

What people talk about most

Product

Consumers find product to be a mixed experience, as reviewers praise the straightforward communication,... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising the platform for helping collectors... See more

User experience

Reviewers highlight positive aspects of user experience, noting that it is a very simple platform done well... See more

Service

Customers consistently note positive experiences with service, highlighting the professional, helpful, and... See more

Price

Users describe ambiguous interactions with price, as some reviewers feel the subscription is far too... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more

Company replied

Rated 4 out of 5 stars

Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more

Company replied

Rated 4 out of 5 stars

I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more

Company replied

Rated 5 out of 5 stars

A big thank you to the MutualArt team for helping me submit my artwork for auction. All of my pieces have now been sent to the auction house, and I truly appreciate your assistance throughout the p... See more

Company replied


Company details

Written by the company

The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.


Contact info

4.0

Great

TrustScore 4 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(412)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone can find something interesting

Everyone can find something interesting

September 16, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 4 out of 5 stars

Good to keep informated!

September 16, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Stefan,

Thank you for your feedback. We truly appreciate your support and are glad to be a trusted source for art information. We look forward to continuing to improve our services and hope to earn that fifth star from you in the future!

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Excellent website

A website that is as well-crafted in terms of content as it is in design. Excellent search engine, with clear, up-to-date information.

September 1, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Roni is fantastic

Roni is fantastic! Thank you for your clear and thorough approach.

September 9, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5-star review! We're delighted to hear that Roni and the sales team met your expectations.

We truly appreciate your support and look forward to continuing as your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

MutualArt has been an absolute pleasure…

MutualArt has been an absolute pleasure for me to work with, acting as an invaluable and seamless bridge to world-class auction professionals. The level of service and connections they provide is a true cut above the rest. Highly recommended!

September 12, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Willy,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Fast honest helpful everything was…

Fast honest helpful everything was great
Excellent ++++++++++++++
Thanks
Kind regards
Hussien

September 9, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

a day at the auction

everyone involved in the sale was polite helpful and while at time large sums of money were at stake the staff were there to make the day as enjoyable and stress free as possible

August 30, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5-star review! We’re delighted to hear that our Sales Team has met your expectations. We truly appreciate your support and look forward to continuing to be your trusted source for art information and expertise.

Sincerely,
The MutualArt Team

Rated 4 out of 5 stars

Contextually Useful

Information was useful for getting an accurate picture of the market value of our collection.

September 2, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. We truly appreciate your support and are glad to be a trusted source for art information. We look forward to continuing to improve our services and hope to earn that fifth star from you in the future!

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Very easy process

Very easy process. Communication between Mutual Art staff and seller rep was very clear and efficient.
Price was correct
Charge was correct
Will definitely deal with you in the future
Thank you

August 1, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 3 out of 5 stars

Recognition of Talent.

I’m awaiting submission confirmation re owned artwork of Antonio Barone. Thank you!

The MA website is sometimes functional but at other times unresponsive. Needs work.

I am also an artist, professional photograper with publications, showings at Nikon House and others, but also have created detailed surreal works in oil on canvas, pencil drawings and photographs equal or better than many artworks shown. This is not in my own grandiose self opinion, but in the opinion of the general observer, other artists and art lovers. am put off and disregarded as V Van Gogh in his lifetime, to name an obvious mistake. Something should change. The art world and thus Mutual (as well) are too biased, solipsistic, self centered & elitist to accept new talent, If it doesn’t fit the usual story in the art world.
Should I show my works on Instagram?

August 21, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for taking the time to share such thoughtful feedback. We’re sorry to hear about your experience with the website and would love to learn more about what exactly was not working. Please feel free to reach out to our Support Team and provide any additional information so we can look into this further.

Regarding your submitted artwork, our Sales Team will contact you as soon as there is an update regarding your submission.

I would also like to clarify that MutualArt does not provide artist representation or serve as a platform where artists can directly display and promote their artworks. MutualArt is primarily a source of information and services related to the international art market, providing collectors and art professionals with information on artists, artworks, auctions, exhibitions, and market activity.

We appreciate your interest in MutualArt and your willingness to share your perspective as an artist. Thank you again for your feedback.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Perfect management of the process in…

Perfect management of the process in finding Platform Partners and concrete Transactions.

August 24, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Martin,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 4 out of 5 stars

Addicted Art Gallery has developed a…

Addicted Art Gallery has developed a genuinely collaborative relationship with MutualArt. As they continue to enhance their platform, we benefit from those improvements, which in turn help us better support the artists we represent. The platform isn’t perfect and there is still room for improvement, but it continues to evolve in the right direction. For us, that kind of symbiotic relationship is exactly what we look for in a gallery partnership.

August 25, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the thoughtful review and for taking the time to share your experience! We're glad MutualArt has been a valuable resource for you and appreciate you being part of the improvement process.

Sincerely,
The MutualArt Team

Rated 3 out of 5 stars

Need clearer guidelines

I've had various issues getting into MA to start with. Instructions from other people on the internet (not MA's fault) are inaccurate.
Anyhow, I lost out on a piece that I really wanted because your information stated it was a 3 day auction so like a dummy, I figured I had until the 3rd day to up my bid and get competitive. On morning 2, I checked in to see how the bidding was going and see that the lot was sold on the first day.

I'm unclear why that is.

August 10, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Bryon,

Thank you for sharing this feedback, and I'm sorry for the frustration around the auction timing.

I want to clarify that MutualArt isn't involved in the sales process itself — we always direct users to register directly with the venue offering the sale, since that's where the actual bidding takes place. In reviewing your conversation with our support team, our agents provided instructions on where the sale was taking place ahead of time.

We understand the auction's name mentioned a 3-day duration, which may have been confusing, but information was provided directly by the auction house, so it's unfortunately outside our control.

If you'd like to discuss this further, please don't hesitate to reach out to our support team directly.

Sincerely,
The MutualArt Team

Rated 3 out of 5 stars

You have to join Mutual Art before you can find out if the work pictured is still available!

I do not like to be forrced to pay and join a company site to just get the most minimal information about buying a product.
I wanted to find out if I could please be notified if one of my works of art has been offered for sale on your site. Is it possible for you to notify me when you offer one of my paintings for sale. I would like the opportunity to buy my own work.
BTW, the Balanise dancers you attribute to me is definitely not something created by me.

August 3, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Barbara,

Thank you for your feedback. We believe there may have been some misunderstanding, and we’d be happy to clarify this further and make any necessary corrections to your artist profile.

Please get in touch with our support team at support@mutualart.com, and we’ll be happy to look into this for you.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

forced to give email to access site

forced to give email to access site, but all relevent/important information is hidden, only available if i pay £339 a year, WHY PAY A FORTUNE TO SEE INFORMATION I CAN SEE FOR FREE ON EBAY AND GOOGLE, OR ART I CAN BUY ELSEWHERE, YOU STEAL DATA AND INFORMATION THEN TRICK/FORCE PEOPLE INTO PAYING TO SEE IT . SCAM!

August 5, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thanks for sharing your feedback. We understand your frustration around what is available for free versus what is included with a paid subscription.

Creating a free account gives users access to our free data, while paid subscriptions provide additional features, including verified auction price history and advanced analytics. We aim to be transparent about which content and tools are available at each level, and there is never any obligation to upgrade to a paid plan.

We appreciate that not everyone will feel a subscription is right for them, particularly when some information can be found elsewhere online. However, maintaining and verifying comprehensive art market data, as well as developing the tools around it, involves significant ongoing work and investment.

We’re sorry that your experience left you feeling misled, and we appreciate you sharing your perspective.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

My experience is a farce

My experience is a farce. If you subscribe, you can never get your money back, even if the app doesn't work on your computer. Its like a con game.

July 29, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for taking the time to share your feedback, and we're sorry to hear you were left feeling this way. We do want to clarify a few points, though. We reached out to you several times by phone and email to better understand how we could help, but unfortunately never heard back.

We also didn't receive any mention in your messages to us that our website wasn't working or that you were running into technical issues — if we had known, we would have loved the chance to look into it with you.

Additionally, we've processed your cancellation request and a refund was issued a while ago, so we're a bit confused by your review. We're always here if you'd like to talk it through further.

Best regards,
The MutualArt Support

Rated 2 out of 5 stars

Far fewer artists that expected

Far fewer artists that expected. I own several of noted artists and they are not listed unless i don't know how to find them.

Joe Raboli, Daniel Greene, Max Ferguson, Eric Sparre and Joseph Dawley.

July 21, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Gary,

Thank you for taking the time to share this feedback. We believe there has been some misunderstanding, as we do feature these artists on our platform. It's possible they may be listed under a slightly different name, or their available records may be limited depending on auction history and data coverage.

We recommend reaching out to our support team directly — they'll be happy to help you locate the specific artists you're looking for and clarify how our database coverage works.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Pointed me to the direction of an…

Pointed me to the direction of an auction I was very interested in and actually won an item I’m very happy with-

July 15, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Arne,

Thank you for the 5 stars! We're thrilled we could point you toward that auction and even happier to hear you won a piece you love.

We truly appreciate your support and look forward to continuing to be your trusted source for art information. Wishing you many more great finds ahead.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

MutualArt is a great resource!

MutualArt is a great resource for finding the historical prices of artwork! It doesn’t matter what people ask for pieces, it only matters what they sold for.

July 20, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Steven,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Your search engine is so useful for my…

Your search engine is so useful for my work. I find it easy to use and efficient. I appreciate the special annual price for my subscription access.

July 18, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Darlene,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

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