MutualArt Reviews 

412
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive artist database, finding it immensely helpful for tracking favorite creators, discovering new auctions, and exploring historical prices. Reviewers also highlight the supportive staff, noting that communication is clear and makes buying or selling artwork completely seamless and enjoyable. Some reviewers were not happy with website navigation and search options. A few users mentioned that finding specific pieces can feel cumbersome when filtering options seems limited. People also pointed out occasional technical glitches, such as unresponsive pages or minor challenges when browsing on mobile devices.

What people talk about most

Product

Clients share ambiguous opinions on product, while some consumers praise the straightforward communication,... See more

Website

Consumers find website to be ambiguous, while some reviewers appreciate the comprehensive art database,... See more

User experience

Reviewers highlight positive aspects of user experience, describing the platform as a simple and very easy... See more

Service

People report positive experiences with service, noting that staff members are professional, polite, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting professional handling of processes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more

Company replied

Rated 4 out of 5 stars

Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more

Company replied

Rated 4 out of 5 stars

I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more

Company replied

Rated 5 out of 5 stars

A big thank you to the MutualArt team for helping me submit my artwork for auction. All of my pieces have now been sent to the auction house, and I truly appreciate your assistance throughout the p... See more

Company replied


Company details

Written by the company

The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.


Contact info

4.0

Great

TrustScore 4 out of 5

412 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(412)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth the price of admission

I had a hard time deciding if a paid subscription to MutualArt was worth the money but since subscribing I have been very pleased with the information available and with the notifications on artists I follow.

July 10, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi James,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Look out for the pieces I am interested…

Look out for the pieces I am interested in at a reasonable price, have alerted me as they come up in good time

May 7, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Barbara,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

You seek to sell my art works

You seek to sell my art works, but I am restricted from doing so. I quote you, "Mutual Art does not work directly with artists" so you're not only wasting my time you have nothing for me

July 2, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for sharing your feedback. We understand the frustration and believe that there has been some misunderstanding, as MutualArt does not collaborate directly with artists and, therefore, we are unable to assist with the sale of your artwork.

If you would like to update your bio on your MutualArt artist page or any other information, feel free to send this information to us, and we will review it and make the necessary changes.

Sincerely,
The MutualArt Team

Rated 3 out of 5 stars

The starting price was too high.

June 18, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. Due to the extensive work involved in collecting and maintaining our database, our pricing reflects that ongoing effort. We appreciate your input and will keep it in mind as we continue improving the value and accessibility of our services.

In the meantime, please don't hesitate to contact our support team if we can help find a plan that better suits your needs.

Best Regards,
The MutualArt Team

Rated 1 out of 5 stars

Worthless service

The purported auctioneers are non-responsive. The MutualArt is merely a referral service that goes nowhere. It's a waste of money. I'm canceling my subscription.

June 12, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Ron,

Thank you for sharing your feedback. We understand you've already been in contact with our support team and that your concerns were addressed. We want to clarify that MutualArt provides access to listings and connections across a network of independent auction houses, but we aren't able to control or take responsibility for how individual auction houses communicate with bidders, as each operates independently. We're sorry this experience fell short of your expectations, and we appreciate you bringing it to our attention.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Value of paintings

I needed to see what the values of a specific artist's paintings are, and I joined for one month only. I got what I needed to know. The info sent on a regular base is also good.
Thank you

June 17, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Jan,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 4 out of 5 stars

Excellent database and the…

Excellent database and the notifications are a very useful feature. The predictive text when inputting a name for search, especially foreign names, is a bit too aggressive though. Then, at the other end of the process when results are provided, the fuzzy matching could be improved, because often it does not tolerate even one missing or incorrect letter when suggesting results.

June 13, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Ricky,

Thank you for the positive feedback on our database and notification features! We appreciate you taking the time to point out the issues with predictive text and fuzzy matching for name searches.

Our team is currently looking into this feedback, and we will reach out should further feedback be needed.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

The depth of information and graphs

June 15, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Suzanne,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

Rated 2 out of 5 stars

When I click to unlock prices realized…

When I click to unlock prices realized it says I am not a member.

June 15, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for bringing this to our attention. We reached out to you via Trustpilot for more information, but haven't heard back yet. To better assist you with this issue, please contact us directly so we can look into your account and resolve this as quickly as possible.

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

I can seem to contact you

I can seem to contact you, i have signed up to the service but all i get is info on sold art that im tracking which is useless to me. I want to know in advance of an auction so i can then perhaps bid.

June 15, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Dave,

Thank you for sharing your feedback. We reached out to you over Trustpilot requesting more information, but haven't yet heard back. Please get in touch with our support team directly, or respond to our request, so we can reach out to you and better assist you with your case.

Kind regards,
MutualArt Team

Rated 1 out of 5 stars

Hello,

Hello,
We PAID in February and it does not let me in again and of course it s Saturday. How does a company that advertise that itis the largest in the world not open 24/7.
still waiting for a response.

June 13, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback, and we're sorry for the frustration this has caused. Our records show that our Support Team has been in contact with you multiple times by phone and email — the issue is that you're currently logging in with an email address that isn't linked to your paid account.

Once you log in with the correct email, you'll have full access right away. We're sorry for the inconvenience and remain available to help if needed.

Best Regards,
MutualArt Team

Rated 5 out of 5 stars

It is hard to log in

It is hard to log in
After 24 hours Mutual Art reached out to me and resolved my issue. I have as using the incorrect email. Thank you. All is now well with the universe.
I am impressed that you cared thank you

June 7, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Richard,

Thank you for the 5 stars! We're sorry to hear about the login inconvenience, but are happy to see that our support team has already assisted you with this.

Please don't hesitate to reach out to us should you need any further assistance.

We look forward to continuing to be your go-to source for art information.

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

Horrible user experience

Horrible user experience, you are required to create profile to see the artworks on auction without interruption, only to discover that you need to pay a subscription fee in order to see the prices of the artworks on auction - rendering it useless in my mind.

This is just another addition to making art difficult to buy…

June 6, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Stein,

Thank you for sharing your feedback. We understand your frustration, and we're sorry to hear the experience didn't meet your expectations.

MutualArt provides in-depth art market data, auction results, and price histories sourced from hundreds of auction houses worldwide — maintaining and curating this data is what our subscription supports. That said, we do offer a free tier that allows access to a range of content, and we're always working to improve the balance between free and premium features.

We'd love the opportunity to help you find a plan that works for you. Please don't hesitate to reach out to us at support@mutualart.com and we'll be happy to assist.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Highly recommend "Mutual Art"!

When I started contemplating to sell some of the paintings I inherited, I found the Mutual Art group online, and submitted them. They responded promptly, and very quickly found an art auction company, with which they put me in touch. Mutual Art was promptly there for me, when at first I didn't hear back from the auction house for a while, due to a different person being assigned to me. M.A. contacted them throughout the process, making sure that it was progressing. From then on, the process went quickly, and now some of the art work will be in an upcoming auction. I found the membership fee to be reasonable, and am very happy with their services. Membership with M.A. also enables art buyers, as well as sellers, to look up what a specific artist has sold, when, where, and for what price. This was also of great help to me. I can highly recommend Mutual Art.

June 1, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Dany,

Thank you so much for the 5 stars and for sharing your experience! We're thrilled to hear the process went smoothly and that your artworks will be featured in an upcoming auction.

Wishing you the best of luck with the sale — please don't hesitate to reach out if you need anything along the way!

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

Recommend......

Platform is easy to use and when I printed and submitted my collection, the information and format was acceptable to my insurance company.

I have recommended you to friends.

May 25, 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Carol,

Thank you so much for your wonderful review! We're thrilled to hear the platform has been easy to use and that your collection report was accepted by your insurance company. We really appreciate you recommending us to your friends and hope to keep delivering the same great experience!

Sincerely,
The MutualArt Team

Rated 3 out of 5 stars

Not as much inventory as expected

I could find much more representation on the general internet than MutualArt. Over valued

May 24, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Steven,

Thank you for your feedback. MutualArt consolidates millions of auction results, price histories, and market data into one trusted platform — saving hours of searching across scattered sources. We're confident in the value we offer, but if you'd like help getting the most out of your membership, don't hesitate to reach out!

Best regards,
The MutualArt Team

Rated 4 out of 5 stars

no comment......

May 20, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you so much for your 4-stars — we really appreciate it! We'd love to know if there's anything we could do better to earn that 5th star next time.

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

Bots everywhere

All I wanted was a price for a piece of art you have and I paid for some yearly membership and still a week later cant get a human to give me a price. Really sad for the artist.

May 14, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback — we're sorry to hear about your experience. Our support team has already been in touch and sent a follow-up email requesting a little more detail, but it's possible it didn't reach you.

As a Premium member, you can access pricing data directly on the website. If you have any other questions or concerns, please don't hesitate to reach out to us directly.

Best wishes,
The MutualArt Team

Rated 3 out of 5 stars

Auction / galley coverage is not…

Auction / galley coverage is not complete enough

May 16, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Anthony

Thank you for the feedback! We'd love to hear more about what you feel is missing from our auction and gallery coverage — every detail helps us improve.

Please don't hesitate to reach out to our support team and let us know, so we can better assist you and work toward making the experience everything you need it to be.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

The ultimate source to find out the value of art

Detailed information about sold and to be sold art pieces from many artists.

May 18, 2026
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Jacob,

Thank you for the 5 stars! We truly appreciate your support and look forward to continuing to be your trusted source for art information.

Sincerely,
The MutualArt Team

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