Thilaj and Devon were so supportive! Our purchase has taken longer than expected due to issues on the seller's side but Thilaj and Devon communicated throughout, helped us understand our first home pu... See more
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Review summary
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What people talk about most
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Akna and Vevin were amazing throughout the whole process of buying our house. They were professional, efficient, and kept us well informed at every stage. Everything was explained clearly, and an... See more
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Listen, these guys are great. Really customer focused, professional and lovely to boot. Very reasonably priced but I never felt underwhelmed by the process. Really heldy hand through what was a s... See more
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Absolutely delighted with the service provided by Muve conveyancing. Selling our old home and buying our new one was handled superbly by Sherandi & Hasini. Communication was superb throughout the whol... See more
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Company details
About Muve
Written by the company
At Muve, we’re transforming the home-moving experience by eliminating the
legal black hole that causes delays and uncertainty.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Contact info
Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
- 020 3907 4409
- customerservice@muve.me.uk
- muve.me.uk
4.6
Excellent
11K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Adheebha was a fantastic help
Adheebha was a fantastic help. She was keeping in touch with us weekly. She called me and my partner with updates and explained everything as many times as we needed. Towards the end there were some issues with communication but there were many factors contributing to it. We would definitely choose Adheebha to work with on our next home buy journey.
April 30, 2026
Unprompted review
Reply from Muve
Dear Anna,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Adheebha was such a fantastic help throughout your home‑buying journey.
It’s wonderful to know that her regular weekly updates, phone calls, and clear explanations helped keep you and your partner informed and supported at each stage. We really appreciate your understanding regarding the communication challenges towards the end, and we’re grateful for your balanced and thoughtful comments.
Your kind words mean a great deal to us, and we’ll be sure to pass your appreciation on to Adheebha. We’re especially pleased to hear that you would choose to work with her again on your next home purchase.
Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Selling my parents house
We chose Muve’s to handle the sale of my Parents home and I can’t thank them enough for their service. We had weekly updates and were kept fully informed of the progress. A special thank you to Tan Liti our account handler and solicitor Owin Kan for their support throughout the process. I would highly recommend them as nothing was too much trouble.
April 29, 2026
Unprompted review
Reply from Muve
Dear Debbie,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you were so pleased with the service Muve provided during the sale of your parents’ home.
It’s wonderful to know that the regular weekly updates helped keep you fully informed and reassured throughout the process. We’re especially grateful for your kind words about Tan Liti and Owin Kan, their support, dedication, and willingness to go the extra mile will mean a great deal to them, and we’ll be sure to pass on your appreciation.
Thank you again for your strong recommendation. We’re pleased we could support you through what can be a very important and personal transaction.
Kind regards,
Aamirah
Team Muve
The updates and quick access to the…
The updates and quick access to the solicitors/ staff. Having an online portal to access my file and see what is happening.
April 29, 2026
Reply from Muve
Dear R,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you valued the regular updates, quick access to our solicitors and staff, and the convenience of the online portal for tracking your file and progress.
Keeping our clients informed and making information easily accessible are key priorities for us, so it’s great to know this made a positive difference to your experience.
Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Great service
Great service, very responsive too. Adheebha and kavindya were amazing every step of the way. Can’t fault them at all
April 30, 2026
Unprompted review
Reply from Muve
Dear Matthew,
Thank you so much for taking the time to share your feedback.
We’re absolutely delighted to hear that you received amazing service and found the team to be very responsive throughout your experience with Muve.
It’s wonderful to know that Adheebha, as your Account Manager, and Kavindya, as your Conveyancer, supported you so well at every step of the way. Your kind words about their dedication and service truly mean a lot, and we’ll be sure to pass your appreciation on to both of them.
Thank you again for choosing Muve and for your five‑star review — we’re really pleased we could support you so effectively.
Kind regards,
Aamirah
Team Muve
Great communication and brilliant…
Great communication and brilliant customer care throughout. Really lucky to have had Malinga as my case manager.
Highly recommend them and really good value for money.
March 30, 2026
Unprompted review
Reply from Muve
Dear Iain,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you experienced great communication and brilliant customer care throughout your journey with Muve.
It’s wonderful to know that Malinga provided such strong support as your Case Manager, feeling well looked after really does make a difference. Your recommendation and comments about value for money are greatly appreciated, and we’ll be sure to pass your kind words on to Malinga.
Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Helpful and professional
The team were really helpful, clear about the costs and the different steps that needed to be taken giving regular updates on status and next actions required from all parties
April 30, 2026
Unprompted review
Reply from Muve
Dear Christian,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you found the team helpful and professional throughout your experience with Muve.
It’s great to know that the costs and steps involved were explained clearly and that the regular updates on progress and next actions helped keep everything transparent and on track for all parties involved. Clear communication is something we place great importance on, so your comments are truly appreciated.
Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Thank you Akna & Vevin
Akna and Vevin were amazing throughout the whole process of buying our house. They were professional, efficient, and kept us well informed at every stage.
Everything was explained clearly, and any questions we had were answered quickly, which made the whole experience much less stressful. We always felt like everything was being handled properly and in good hands.
We’re really grateful for their support and would highly recommend Akna and Vevin to anyone going through a property purchase.
April 30, 2026
Unprompted review
Reply from Muve
Dear Alina,
Thank you so much for taking the time to leave such a kind review.
We’re delighted to hear that Akna and Vevin supported you so well throughout the purchase of your home.
It’s wonderful to know that their professionalism, efficiency, and clear communication at every stage helped make the process less stressful and reassuring for you. Ensuring our clients feel informed and confident is incredibly important to us, and your feedback really reflects that.
We’re very grateful for your recommendation and will be sure to pass your thanks on to both Akna and Vevin. Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Thank you Thilaj
To be honest, my past dealings with Muve has not been very positive. However, mu last completed case was was dealt with proffessionally and as effeciently as it could be. Thilaj, the case handler was very good. He was very communicative and gave regular updates. This is how I would like all solicitors to communicate. Thank you for all.your efforts.
April 30, 2026
Unprompted review
Reply from Muve
Dear Minesh,
Thank you for taking the time to share your feedback with us.
We appreciate your honesty and the opportunity to reflect on your experience.
We’re pleased to hear that your most recent transaction was handled professionally and as efficiently as possible, and that Thilaj provided clear, regular communication throughout the process. We agree that consistent updates and open communication are essential, and it’s reassuring to know this made a positive difference for you on this occasion.
We do acknowledge your comments regarding past experiences and take them seriously. Your feedback helps us understand where improvements are needed and reinforces the standards we aim to uphold across all cases.
Thank you again for your comments and for recognising Thilaj’s efforts. We’re grateful for the opportunity to support you and hope to continue improving our service going forward.
Kind regards,
Aamirah
Team Muve
Thank you Vihara and Adisha for all of…
Thank you Vihara and Adisha for all of your help and support for our move. Transparent and professional from start to finish. Very friendly and efficient to help get us get our move date on time. Would highly recommend and use again. Thank you!
April 30, 2026
Unprompted review
Reply from Muve
Dear Francis,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a positive experience and that Vihara and Adisha were able to support you so well throughout your move.
It’s wonderful to know that you found the service transparent, professional, friendly, and efficient, and that their support helped ensure you achieved your move date on time. Your kind words and recommendation mean a great deal to us, and we’ll be sure to pass your thanks on to both Vihara and Adisha.
Thank you again for choosing Muve, we’d be very happy to support you again in the future.
Kind regards,
Aamirah
Team Muve
Fast, stress-free service, exchanged in just over 4 weeks
We needed to move quickly and our previous solicitors were just not cutting it. They told us it would take 12–16 weeks, took ages to reply to emails, and were almost impossible to reach on the phone.
We decided to switch to MUVE and went for their premium service with the 5-week exchange guarantee. Honestly, it was well worth it.
From the start, Sumudu was on hand to answer questions and keep things moving. What stood out most was being able to actually pick up the phone and speak to someone straight away—no long waits, no chasing.
The online system was also really helpful as we could see exactly what was happening at each stage. Searches and enquiries were handled quickly, which made a big difference.
We ended up exchanging in just 4 weeks and 3 days, which says it all. Big thanks to Sumudu and Aneegha for getting it over the line so efficiently.
Would definitely use them again.
April 20, 2026
Unprompted review
Reply from Muve
Dear Jeremy,
Thank you so much for taking the time to share such a detailed and positive review.
We’re absolutely delighted to hear that your experience with Muve was fast, stress‑free, and delivered exactly what you needed within such a tight timeframe.
We understand how frustrating it can be when communication and progress fall short, especially when time is critical, so it’s fantastic to know that switching to Muve and using our premium service made such a clear difference for you.
Being able to speak to someone promptly, combined with transparent progress through the online system, is exactly the experience we aim to provide.
A huge thank you for highlighting the efforts of Sumudu and Aneegha. Their proactive approach, responsiveness, and focus on keeping matters moving clearly paid off, and exchanging in just 4 weeks and 3 days is an excellent result. We’ll be sure to pass on your kind words to both of them.
Thank you again for choosing Muve and for your strong recommendation. We’d be delighted to support you again in the future.
Kind regards,
Aamirah
Team Muve
I had a positive experience overall
I had a positive experience with Yamrena and Chanuka during my property purchase. They were professional, helpful, and guided me clearly through each stage of the process.
Communication was good overall, though at times updates could have been a bit more proactive, which is why I’d rate them 4/5.
That said, I would definitely recommend them as reliable and professional solicitors.
April 30, 2026
Unprompted review
Reply from Muve
Dear Nady,
Thank you so much for taking the time to share your feedback.
We’re pleased to hear that you had a positive experience overall and that Yamrena and Chanuka supported you professionally and clearly throughout your property purchase.
We appreciate your honest comments regarding communication and understand how more proactive updates can make a difference. Your feedback is valuable and helps us continue to improve how we keep clients informed at every stage.
That said, we’re glad you found the team helpful, reliable, and professional, and we truly appreciate your recommendation.
Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Very good experience from Saad and…
Very good experience from Saad and Justin
April 30, 2026
Unprompted review
Reply from Muve
Dear Asim,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had a very good experience and that Saad and Justin supported you so effectively throughout your transaction.
Your kind words are greatly appreciated, and we’ll be sure to pass your thanks on to both Saad and Justin.
Kind regards,
Aamirah
Team Muve
We cannot praise Muve enough
We cannot praise Muve and their staff enough, from start to finish they were absolutely brilliant, professional and friendly, we would like to give a special mention to Sumudu and Tanya who couldn’t have been more helpful, every questions we asked they answered promptly, great communication, we had weekly updates, we are both in our late 60s but found the app very easy to use and showed us where we were every step of the way. We would have no hesitation at all in recommending Muve and a big shout out again to Sumudu and Tanya for all their help you made our journey to buying our bungalow easy.
April 30, 2026
Unprompted review
Reply from Muve
Dear Jenny,
Thank you so much for taking the time to share such a wonderful review.
We’re absolutely delighted to hear how positive your experience with Muve was from start to finish.
It’s fantastic to know that you found our team professional, friendly, and supportive throughout your journey, and we’re especially pleased that the communication and weekly updates helped keep everything clear and reassuring. Hearing that you both found the app easy to use and helpful at every stage really means a lot to us.
A special thank you for mentioning Sumudu and Tanya your kind words about their prompt responses, helpfulness, and ongoing support will mean a great deal to them, and we’ll be sure to pass on your appreciation.
Thank you again for recommending Muve. We’re honoured to have supported you in the purchase of your bungalow and wish you every happiness in your new home.
Kind regards,
Aamirah
Team Muve
Great service …
Jordan Nanayakkara and Sharfaa Shameem made by property purchase very smooth. They kept me informed on every step, I didn't have to keep chasing them for response on anything. Even when Jordan my relationship manager is not sure or have response on something, he will still respond to my email or call to assure me that he is looking into it. Communication throughout the process was great. Jordan and Sharfaa, have been very efficient and professional throughout the process. I will definitely recommend them.
April 30, 2026
Unprompted review
Reply from Muve
Dear Ekanem,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that Jordan and Sharfaa helped make your property purchase smooth and well‑managed from start to finish.
It’s wonderful to know that you felt consistently informed at every stage and never had to chase for updates. Jordan and Sharfaa take great pride in clear, proactive communication, so your comments about prompt responses, reassurance when queries arose, and overall professionalism will mean a great deal to them.
Thank you again for your kind recommendation and for choosing Muve. We truly appreciate your feedback and are glad we could support you through such an important milestone.
Kind regards,
Aamirah
Team Muve
Exelant service
March 9, 2026
Unprompted review
Reply from Muve
Dear Tsiliya,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you received excellent service, your kind words are greatly appreciated.
Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Really great experience
Really great experience using this specific gentleman for my mortgage. He and his team made everything feel a lot less stressful and explained things in a way that was easy to understand. Communication was quick and helpful throughout and I always felt like I knew what was going on. Overall super supportive and easy to deal with. I would definitely recommend them to anyone going through the mortgage process.
April 30, 2026
Unprompted review
Reply from Muve
Dear Sawara,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that you had such a great experience and that the mortgage process felt much less stressful with the support you received.
It’s wonderful to know that clear explanations, quick and helpful communication, and consistent updates helped you feel informed at every stage. Supporting clients through the mortgage journey and ensuring everything is easy to understand is something we place great importance on, so your comments are truly appreciated.
Thank you again for your recommendation and for choosing Muve. We’re glad we could support you through this important process.
Kind regards,
Aamirah
Team Muve
Good to work with
Muve were responsive, helpful and friendly to deal with, and helped get our house sale over the line on time. I recommend using them. Thanks Gautham and Dinithi.
March 13, 2026
Unprompted review
Reply from Muve
Dear Keira,
Thank you so much for taking the time to share your feedback.
We’re really pleased to hear that you found Muve responsive, helpful, and friendly throughout your house sale, and that we were able to help get everything over the line on time.
It’s great to know that Gautham and Dinithi supported you so effectively during the process. We’ll be sure to pass your kind words on to them — they’ll really appreciate it.
Thank you again for your recommendation and for choosing Muve.
Kind regards,
Aamirah
Team Muve
Overall managed to complete a difficult…
Overall managed to complete a difficult transaction over the line.
April 30, 2026
Unprompted review
Reply from Muve
Dear Ash,
Thank you for taking the time to share your feedback.
We appreciate you recognising the challenges involved in your transaction and are pleased that, despite the complexity, we were able to see it through to completion.
Thank you again for choosing us and for acknowledging the outcome.
Kind regards,
Aamirah
Team Muve
Simple and ease of communications
Our case managers Thilaj and Kavindya kept us fully in the loop, with regular (weekly) updates and clear communication on timelines and next steps. I fully recommend using Muve and will continue to use them in the future myself.
April 29, 2026
Unprompted review
Reply from Muve
Dear Akwal,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Thilaj and Kavindya kept you fully informed throughout your case with regular weekly updates and clear communication around timelines and next steps.
Keeping our clients in the loop and ensuring everything feels transparent and well‑managed is something we place great importance on, so it’s wonderful to know this was your experience.
Your recommendation truly means a lot to us, and we’re especially pleased to hear that you would continue to use Muve in the future.
Thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
Great experience
Sumudu and Aneegha were very supportive throughout the process. They were readily available to answer questions remaining professional.
April 20, 2026
Unprompted review
Reply from Muve
Dear Chioma,
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Sumudu and Aneegha were supportive throughout the process and readily available to answer your questions while maintaining a professional approach.
Providing clear, accessible support is very important to us, and it’s great to know this was reflected in your experience. We truly appreciate your kind words and thank you again for choosing Muve.
Kind regards,
Aamirah
Team Muve
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