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Muziker Reviews 

546
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... See more

Rated 5 out of 5 stars

I wanted some silk paints I could not buy locally here in the UK so had them shipped by this company, they've made everything very simple. I am grateful they dispatch to the UK and I can buy exactly w... See more

Rated 4 out of 5 stars

My overall experience was great, the website easy to use, my order quick to complete. Your help desk and assistance is also top notch. The only part that frustrates me and deducts from a perfec... See more

Company replied

Rated 5 out of 5 stars

No complaints whatsoever - guitar came in great nick, easy payment, consistent updates and swift delivery. Great service and would buy from again :)

Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

Excellent

TrustScore 4.5 out of 5

546 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(546)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast but expensive delivery

Fast delivery, however delivery to the UK was very expensive at nearly £25.

The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfect if you look too closely. However I do actually love it and its imperfections.

The only reason I dropped one star off the review was because of the cost of delivery that said it did arrive as expected and very quickly.

July 3, 2026
Rated 4 out of 5 stars

My overall experience was great

My overall experience was great, the website easy to use, my order quick to complete.
Your help desk and assistance is also top notch.
The only part that frustrates me and deducts from a perfect 5 star review is the choice of delivery company, and their difficulties in getting my package to it's intended destination. It is yet to arrive, so no opinion on the product as of now.
In all other considerations I am immensely pleased with every part of your services.
Thank you.

May 12, 2026
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Reply from Muziker

Hello Kelly,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Absolutely splendid company to order…

Absolutely splendid company to order from. No issues at all from point of sale to delivery.
Item arrived in super quick time, fully tracked and in excellent condition.
Top notch customer service

May 7, 2026
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Reply from Muziker

Hello Bill,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

A good quality frame

A good quality frame arrived. It was very well wrapped and undamaged.

May 6, 2026
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Reply from Muziker

Hello Marion,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Fast dispatch and delivery of quality goods

Considering the distance the item had to travel, the time from dispatch to delivery was very fast. Item was packed well and received in perfect condition.

April 30, 2026
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Reply from Muziker

Hello Richard,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great product at a great price

very smooth and well informed from the initial order

April 28, 2026
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Reply from Muziker

Hello Allan,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Policies are not clear

Policies are not clear. Bought the item in error and couldn't return. Unhelpful staff.

April 15, 2026
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Reply from Muziker

Dear Dobra,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Easy to find want I needed and to place…

Easy to find want I needed and to place order. Price of product good but shipping costs high.

April 10, 2026
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Reply from Muziker

Hello Kevin,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Happy Customer

Had no issue when I ordered the product. Recieved within reasonable time. Very happy with the product.

April 19, 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Awful experience I normally buy from a…

Awful experience I normally buy from a major German company. I downloaded a program that I bought online from muskier . It wouldn’t work properly. I contacted them four days later. They got back to me and told me to open up a case online rather than try and deal with it so I had to do more work I managed to sort the problem myself but completely zero back up the other major German company offers a lot more support and warranty very very unhappy with my purchase

April 3, 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Customer,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Serato Software

Excellent service from these guys!

October 24, 2025
Muziker logo

Reply from Muziker

Hello Jay,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Excellent and easy website and first…

Excellent and easy website and first class delivery of my order

March 15, 2026
Muziker logo

Reply from Muziker

Hello CJ,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Excellent service

March 12, 2026
Muziker logo

Reply from Muziker

Hello Richard,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Excellent service and great price

Excellent service and great price. I purchased FL Studio Signature Bundle, loads cheaper and legit.

February 17, 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Took 4 weeks to refund a £678 pair of…

Took 4 weeks to refund a £678 pair of Earphones that were faulty on arrival. Ended up having to raise a PayPal claim as they refused to refund. Very poor customer service.

March 2, 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Scot,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: uk@muziker.comand we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

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