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Muziker Reviews 

546
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... See more

Rated 5 out of 5 stars

I wanted some silk paints I could not buy locally here in the UK so had them shipped by this company, they've made everything very simple. I am grateful they dispatch to the UK and I can buy exactly w... See more

Rated 4 out of 5 stars

My overall experience was great, the website easy to use, my order quick to complete. Your help desk and assistance is also top notch. The only part that frustrates me and deducts from a perfec... See more

Company replied

Rated 5 out of 5 stars

No complaints whatsoever - guitar came in great nick, easy payment, consistent updates and swift delivery. Great service and would buy from again :)

Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

Excellent

TrustScore 4.5 out of 5

546 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(546)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery! Great condition A+++

February 1, 2026
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Reply from Muziker

Hello Marcus,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Amazing

Amazing, i can not wait to make another orther,quick delivery and very professional🤗

January 29, 2026
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Reply from Muziker

Hello Pamela,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

A Good Price.

Buying was simple but getting the Sibelius programme to install was not as easy. It would be much more easy for not very tech people such as myself if the licence key and the code to activate it were marked as such rather than in one long line.

January 24, 2026
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Reply from Muziker

Hello Petra,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 2 out of 5 stars

The guitar was amazing for the first…

The guitar was amazing for the first few weeks but I’ve encountered several charging issues and discovered that the guitar now completely overheats, so much it’s become a literal fire hazard! I need to arrange a replacement or refund

November 18, 2025
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Reply from Muziker

Dear David,
We're really sorry for the difficulties that you've experienced with your product.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Very quick and efficient with…

Very quick and efficient with responses, great customer support!

December 10, 2025
Muziker logo

Reply from Muziker

Hello Katia,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

It was my first time coming across you…

It was my first time coming across you and i was impressed at all the items you have hence my first order hopefully many more to follow.

December 21, 2025
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Reply from Muziker

Hello Michael,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Just perfect

Just perfect. I bought software so the delivery was rapid of course. :-)

December 3, 2025
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Reply from Muziker

Hello Miroslaw,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Parcel arrived in great time and…

Parcel arrived in great time and packaged very well

November 30, 2025
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Reply from Muziker

Hello Sarah,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good company

Unfortunately for me my order was cancelled. That said the company have very good customer service. I’d buy from them again.

December 17, 2025
Muziker logo

Reply from Muziker

Hello Colin,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Its been almost 3 weeks since I ordered…

Its been almost 3 weeks since I ordered my item tried tracking on the website but nothing thinking it may be a scam prove me wrong I will update if it ever arrives i have recipient an email but it won't let me download the product I have ordered

December 19, 2025
Unprompted review
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Reply from Muziker

Dear Neil,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Great service

Prompt, efficient and friendly service. Also kept us informed of progress all the way. Highly recommended

December 5, 2025
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Reply from Muziker

Hello Richard,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Item not received and company of no help

Item is shown as shipped but UPS have no record of the parcel. I doubt it ever existed. No reply to my request for a refund. Scam company - not recommended.

November 25, 2025
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Reply from Muziker

Dear Catherine,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again. According to my information, your complaint is already being processed, so your payment will be refunded shortly.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Excellent product

Great service from Muziker. Will use them again.

November 17, 2025
Muziker logo

Reply from Muziker

Hello David,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Despite my anticipation

Despite my anticipation, the item hasn't arrived yet, even though the delivery date has passed. I've reached out multiple times via email, but unfortunately, haven't received a response.

November 21, 2025
Unprompted review
Muziker logo

Reply from Muziker

Hello TRISHA,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Not happy

The delivery date has come and gone and I still don’t have this item, have emailed several times and no contact has been made to me.

November 2, 2025
Unprompted review
Muziker logo

Reply from Muziker

Dear Colin,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

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