Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Written by the company

Easy returns, own service center and professional support

Drienova 1/H, 821 01, Bratislava, Slovakia

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the piano was great and the delivery was very fast. Thank you!

Reply from Muziker
I like that when I need contact with Muziker was not the problem. What I do not like that I get bad quality product from them :(

Reply from Muziker

Reply from Muziker
Warning... Don't ever order from these people!! They advertise extremely low prices, yes, but if anything goes wrong customer service is an absolute nightmare!! I ordered a bunch of vinyl records and never received my package...SEUR claim that they delivered them to somebody named "Loren"... well, that is sure not me nor anybody in my household. FIrst of all the process for even registering the complaint with Muziker was very convoluted, and I'm waiting for a long time now... no records, no money, no information, they say this can take up to one month. It is already clear that SEUR didn't do their job properly so why the h*ll should I be waiting for?! I have already posted about this in two record buying communities to warn people, and I will continue to warn people of this scamming company any opportunity I get, they have really managed to convert a customer into an enemy here...

Reply from Muziker
I would give zero stars if this was an option.
Update: Thank you for your reply. I have already corresponded with your customer service team. You did not provide any shipping notifications, emails or messages, and as a result the order was returned to your warehouse. When I contacted you to request you reship it, you stated this would be impossible, and instructed me to wait for a refund and then to re-order again. This is extremely poor customer service as this order was almost 1000 euros, and the refund took weeks to process, and this would likely result in the exact same outcome. Instead, you could have simply reshipped the order and provided a tracking number, and if you had provided the same level of customer care in response to this message publicly as you did privately via email, I would not have left this review.

Reply from Muziker
Good prices. And I was looking for an Eurorack item. All other shops has a long waiting time, but only Muziker had the item in stock with immediate shipping. Appreciated.

Reply from Muziker
Bought a digital download, received the license very quickly and everything went smooth!

Reply from Muziker
Bought a VICTROLA recordplayer. And its Great. The sounds the design, I love it. The price articles are good and lower then other companies. The costumerservice is also very good approachable and give a quick response on you questions.

Reply from Muziker
Of all other sites on the internet, the search engine was able to find the product, including the promotional code and shipping costs, fastest at Muziker.com.

Reply from Muziker
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.