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Muziker Reviews 3,872

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers had a great experience with this company. Many customers are pleased with the fast and reliable delivery service, often noting that their orders arrive quickly and in good condition. People frequently find the prices competitive and reasonable, with some items being cheaper than at other stores, offering good value for money. The product selection is also appreciated, with a wide variety of goods available. However, some reviewers were not happy with the product quality, mentioning issues like broken items upon arrival or products not matching descriptions. There were also occasional complaints about slow shipping and inadequate packaging, with some packages arriving damaged or poorly secured.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery, with many expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient shipping,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as... See more

Price

Clients share positive opinions on price, with many reviewers finding products at good or reasonable prices,... See more

Order

Customers had ambiguous experiences with order, with many reporting positive interactions such as easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more

Company replied

Rated 4 out of 5 stars

The delivery is very fast but some prices are ridiculously high, like on other websites a vinyl record is max 40€, but on muziker its 70€ and sometimes it keeps rising. Otherwise its a good website.

Company replied

Rated 4 out of 5 stars

The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.

Company replied

Rated 4 out of 5 stars

The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments and music accessories to 35 European countries

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Fast, well packaged, reliable tracking.

February 11, 2026
Muziker logo

Reply from Muziker

Hello Medardas,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

The quality of the piano was great and…

The quality of the piano was great and the delivery was very fast. Thank you!

February 10, 2026
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Reply from Muziker

Hello Kristine,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 3 out of 5 stars

I like that when I need contact with…

I like that when I need contact with Muziker was not the problem. What I do not like that I get bad quality product from them :(

February 10, 2026
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Reply from Muziker

Dear Mantas,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Excellent

Excellent, I rekommend

February 9, 2026
Muziker logo

Reply from Muziker

Hello Evgenii Bessonov,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good!

Looked for a specific product and received it with Fast delivery!

February 9, 2026
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Reply from Muziker

Hello Cyril,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great

The quality and shipping was perfect

February 9, 2026
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Reply from Muziker

Hello Renat,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Warning! Their customer service is a nightmare!

Warning... Don't ever order from these people!! They advertise extremely low prices, yes, but if anything goes wrong customer service is an absolute nightmare!! I ordered a bunch of vinyl records and never received my package...SEUR claim that they delivered them to somebody named "Loren"... well, that is sure not me nor anybody in my household. FIrst of all the process for even registering the complaint with Muziker was very convoluted, and I'm waiting for a long time now... no records, no money, no information, they say this can take up to one month. It is already clear that SEUR didn't do their job properly so why the h*ll should I be waiting for?! I have already posted about this in two record buying communities to warn people, and I will continue to warn people of this scamming company any opportunity I get, they have really managed to convert a customer into an enemy here...

March 2, 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Carl,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 1 out of 5 stars

I would give zero stars if this was an…

I would give zero stars if this was an option.

Update: Thank you for your reply. I have already corresponded with your customer service team. You did not provide any shipping notifications, emails or messages, and as a result the order was returned to your warehouse. When I contacted you to request you reship it, you stated this would be impossible, and instructed me to wait for a refund and then to re-order again. This is extremely poor customer service as this order was almost 1000 euros, and the refund took weeks to process, and this would likely result in the exact same outcome. Instead, you could have simply reshipped the order and provided a tracking number, and if you had provided the same level of customer care in response to this message publicly as you did privately via email, I would not have left this review.

February 8, 2026
Muziker logo

Reply from Muziker

Dear David,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Good and fast service.

February 6, 2026
Muziker logo

Reply from Muziker

Hello Aigils,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good prices and quick shipping

Good prices. And I was looking for an Eurorack item. All other shops has a long waiting time, but only Muziker had the item in stock with immediate shipping. Appreciated.

February 4, 2026
Muziker logo

Reply from Muziker

Hello Elvin,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Perfect

No issues at all & fast delivery, ty.

February 4, 2026
Muziker logo

Reply from Muziker

Hello Mika,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Fast delivery

Fast delivery

February 4, 2026
Muziker logo

Reply from Muziker

Hello Igor,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Trustworthy and fast

Bought a digital download, received the license very quickly and everything went smooth!

November 27, 2025
Muziker logo

Reply from Muziker

Hello Jarkko,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

peak

peak. just peak.

February 2, 2026
Muziker logo

Reply from Muziker

Hello ALEKSANDRS,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Perfect!

Perfect choice, service and quality!

July 2, 2025
Muziker logo

Reply from Muziker

Hello Jurijs,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Super fast and good quality

Super fast and good quality

February 2, 2026
Muziker logo

Reply from Muziker

Hello Iara,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good service Good price Good customerservicr

Bought a VICTROLA recordplayer. And its Great. The sounds the design, I love it. The price articles are good and lower then other companies. The costumerservice is also very good approachable and give a quick response on you questions.

February 1, 2026
Muziker logo

Reply from Muziker

Hello Remco,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Clear product registration on site.

Of all other sites on the internet, the search engine was able to find the product, including the promotional code and shipping costs, fastest at Muziker.com.

February 1, 2026
Muziker logo

Reply from Muziker

Dear Customer,,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good

Good, timely delivery

February 1, 2026
Muziker logo

Reply from Muziker

Hello Jan,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

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