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Muziker Reviews 3,874

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers had a great experience with this company. Many customers are pleased with the fast and reliable delivery service, often noting that their orders arrive quickly and in good condition. People frequently find the prices competitive and reasonable, with some items being cheaper than at other stores, offering good value for money. The product selection is also appreciated, with a wide variety of goods available. However, some reviewers were not happy with the product quality, mentioning issues like broken items upon arrival or products not matching descriptions. There were also occasional complaints about slow shipping and inadequate packaging, with some packages arriving damaged or poorly secured.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery, with many expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient shipping,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as... See more

Price

Clients share positive opinions on price, with many reviewers finding products at good or reasonable prices,... See more

Order

Customers had ambiguous experiences with order, with many reporting positive interactions such as easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more

Company replied

Rated 4 out of 5 stars

The delivery is very fast but some prices are ridiculously high, like on other websites a vinyl record is max 40€, but on muziker its 70€ and sometimes it keeps rising. Otherwise its a good website.

Company replied

Rated 4 out of 5 stars

The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.

Company replied

Rated 4 out of 5 stars

The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments and music accessories to 35 European countries

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Good

Good, timely delivery

February 1, 2026
Muziker logo

Reply from Muziker

Hello Jan,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

The most worried company in life, a month after my order we get our stuff, with no communication!

The most worried company in life, you dont get you stuff at all, and they say at the frontdesk, good for you, fraud people, your money is gone, and no goods.
Buy your stuff else like Thomann.
No good words from this company, be awared!

January 1, 2026
Unprompted review
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Reply from Muziker

Dear Denny,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Muziker Rocks

This is my all-time favourite music shop! They’re incredibly reliable and offer outstanding and fast service at a very acceptable price. In December 2025 I ordered the majesty handpan that simply wasn’t the right tone for me and they were happy to send it back. This weekend I ordered an ember steel handpan and it arrived this morning. The delivery was incredibly fast! And this handpan is absolutely beautiful. Thank you, Muziker! A huge shoutout to the team!

February 19, 2026
Unprompted review
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Reply from Muziker

Dear Riego, Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

one of my two favorite music stores in…

one of my two favorite music stores in Europe! thank you for the incredible service, the prices are great, and the customer service is quick. you can find items you can't find anywhere else.

January 29, 2026
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Reply from Muziker

Dear Kseniia, It's great to read about your positive experience with our store! Thanks for your review :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great experience

Super fast order processing and delivery. The item arrived in top condition too.

January 29, 2026
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Reply from Muziker

Hello, Konsta, Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Always good and fast deliveries

Always good and fast deliveries

January 28, 2026
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Reply from Muziker

Hello, Ray, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect in every way.

Perfect in every way.

January 28, 2026
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Reply from Muziker

Hello, Magnus, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Fast and smooth.

Fast and smooth.
The prize was great and the shipping super fast.

January 27, 2026
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Reply from Muziker

Dear Johan, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Super fast quality service.

Super fast quality service.

Top thanks 😊

January 25, 2026
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Reply from Muziker

Hello, Thank you for your positive feedback and we're looking forward to your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Fast delivery

Needed a monitor controller wich only Muziker had in stock. Ordered and they delieverd within the same week. Great to have another European musicstore option!

January 23, 2026
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Reply from Muziker

Hello, Emil, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

It’s rare that I give reviews

It’s rare that I give reviews, but I must say that credits are due to the excellent customer service. I had to return my order. All went smoothly and I was reimbursed the full amount a few days after the package was returned.

January 21, 2026
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Reply from Muziker

Hello, Mathias, Thank you for your nice feedback and we're looking forward to your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great store

Great store, good prices, good service !

January 22, 2026
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Reply from Muziker

Hello, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

Always good

January 22, 2026
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Reply from Muziker

Hello, Thank you for being our loyal customer and for recommending our online store. We're looking forward for your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good service/fast delivery

Good service, fast delivery! Guitar arrived in good settings ready to play!

January 21, 2026
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Reply from Muziker

Hello, Julius, We're truly happy when our customers are satisfied with our services and share their experience with others. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Defective vinyl replaced promptly

One of the vinyls I ordered was defective. I filled in the claim form and got the replacement within a week. Super!

January 20, 2026
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Reply from Muziker

Hello, Ivar, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

If any thing goes wrong this is A bad company to work with

I ordered a microphone for a aero guitar.
The microphone cost £24 they charged £26 postage. After a couple weeks waiting I got a package open the driver took photos ,
The main thing was microphone didn’t work
I informed Musial and was led around the world
By assistants eventually had to fill in a form
Got email back saying they would contact me in 30 days to let me know result
The also implied I’d lose postage which is more than broken Mike

February 10, 2026
Unprompted review
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Reply from Muziker

Dear Mick,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Recommended!

Quick delivery and bass sounds great.

January 20, 2026
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Reply from Muziker

Hello, Mikael, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

My order was lost in delivery and it takes them ages to decide to send it again or what.

Some time ago I made an order and everything was perfect. This time my delivery was supposed to come in two parcels and one of them was lost. Despite all the chats with the support and filling in forms and assurances that it is being investigated, I was unable to get any timeframe when this will be resolved. I didn't receive any valid explanation why store wouldn't sent the goods again and reclaim the ones lost if they are ever found. The order was a present for a kid which makes the whole story even more frustrating. I guess if this doesn't resolve quickly this would be my last order from Muziker.

February 10, 2026
Unprompted review
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Reply from Muziker

Dear Nikolay, We're sorry for the inconvenience with your order. At the same time, we want to assure you that the claim shall be solved within 30 days which is the legal timeframe. Thank you for the comprehension. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

all good

all good, simple ordering, shipping fast

January 19, 2026
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Reply from Muziker

Hello, Thanks for sharing your positive experience with other customers. Kind regards, Caterina Ferraresi - Muziker

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