MVMT Reviews 

Amazing, prompt courteous, effective customer service. My issue was resolved promptly and thoroughly. I couldn’t be more satisfied with my service inquiry. I will continue to purchase MVMT’s quality, beautiful, classically-designed products!

Products of great quality, excellent customer service

I had a good experience with MVMT with having to have my Everscroll glasses replaced.

Bought a chrono watch and didn’t use straight away. When i did i noticed it wasn’t keeping time so i changed the battery. This didn’t help so contacted customer services. Even though it was about a year after the initial purchase they were very helpful. At first they asked me to attempt a “reset” but this didn’t work. As soon as i let them know they offered a full replacement. Once accepted, it arrived no less than 5 days later. Excellent customer service throughout. 5 stars.

The watches are made in China and the margin of this company is huge. Also, the customer service is just bad. I would rather consider buying somewhere else...

I have bought and sold so many wonderful watches after 6 months of wearing. I own an estate sale company and fine jewelry is one of my specialties. This new ceramic watch won't leave my sight. I don't want to take it off my wrist. It's the perfect size and the fact that it's all white is so striking against my sun tanned arm. It will be quite the conversation piece.

The Customer Support team at MVMT went above and beyond when my order was lost in delivery. Extremely responsive to my message and shipped another pair of glasses for free. Thank you!

MVMT has a large selection of very sleek, minimal watches at an affordable price and I am never let down when I make a purchase from them. Plus, when things go wrong, their customer service is top notch. One time I ordered the wrong replacement strap for a watch, and another time I had an issue with not being able to replace a battery. Both times their customer service has been extremely kind, willing to help, and highly effective in offering a solution. I recommend them to anyone looking to buy a watch!

I received the Revolver watch as a gift from my wife. I loved the watch and I still do. While flying overseas at 12000 ft. the crystal just pop out without braking but the seal was lost. I emailed two times asking for help but for some reason I was never answered and the warranty expired some months later. One day I found the watch in the box and decided to try again ... and I got an answer! (Thank you Febe and Joyce!) - MTMV replaced the complete cage (no strap needed) and it was beautiful, no charges no questions. I am very happy with the design, I will buy again, I know they now are checking the emails frequently, I just want to enjoy the great design and the compliments around. Thanks a lot for this opportunity.

I’ve been a huge fan of MVMT and their products for quite some time. The quality is unmatched, and the one time I did have a slight malfunction with my watch band, Charee and MVMT were a huge help and sent me a replacement band at no cast. Awesome company!

The product itself is great but their operations / customer service people are useless. I've been trying for the life of me to order a second pair of glasses but their people have proven to be incredibly adept at preventing me from doing so, after sending me the wrong item, following by a massive weeks long email thread back and forth of them repeatedly giving me incorrect information about the difference between Reveler and Relever SLIM etc etc.

I have used this company for several years and they are wonderful. I love their products and their customer service is VERY helpful. Highly recommend.

Great customer service after the first watch was lost during the shipping process. After reaching out to Customer Service, they were very courteous and replaced the watch with no questions asked and gave me a 10% refund. The replacement watch arrived the following day. This is the type of excellent customer service that I would recommend to anyone!

Recently purchased a watch from here and loved it. Unfortunately, it cracked within 2 weeks which I was pretty bummed about. They told me that they would gladly replace it, even though they don’t usually. 10/10 would recommend. Fantastic customer service and prompt responses

Love this company, I spent some time wondering about purchasing from them and eventually bought a watch. Their great quality, arrived on time, nice packaging. Definitely recommend 👌

This company is great! I messed up on the shipping address for a pair of glasses I purchased and the glasses were lost. I contacted customer service and they expedited a replacement pair at no additional cost. I will be purchasing much more merchandise having confidence that the products are superior based solely on my customer service experience. Truly a wonderful company

These watches look so good! Absolutely love them. Found my watch face totally broken one day, emailed MVMT and they sent out a replacement right away. Awesome company to deal with, would buy again :)

The MVMT support team is by far the best support I have received thus far. In total, I issued two cases over the last two years (glasses of two watches broke), both of which have been fulfilled with eager friendliness and care. I can fully recommend buying from MVMT, because if anything should go wrong, the support team can, will and is willing to fix and help you.

Dropped my watch from around 50cm and when it landed, the indicators inside the watch came loose, making it unusable. Wrote to customer support which never came back to me. Will not buy from MVMT again.