Modern World Business Solutions Ltd  Reviews 214

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and polite demeanor, making the setup process smooth and stress-free. Many appreciate the excellent service, noting the efficiency and ease of their overall experience, often highlighting significant savings on fees and better rates compared to previous providers. However, some people were dissatisfied with customer service, mentioning ignored communications and a lack of follow-up. A few reviewers also reported issues with receiving money and a lack of training on how to use the equipment.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members like Brenton,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the professionalism and efficiency of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and clear... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the seamless and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received great rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

#Brenton was fantastic from start to finish. He helped me get my card terminal set up quickly and made the whole process smooth and stress-free. He’s knowledgeable, responsive, and genuinely cares abo... See more

Company replied

Rated 5 out of 5 stars

MWBS and Ricky Tsang I highly recommend. My coffee sandwich bar business was 100% Sumup and suffered many annoying problems with that system. Rocky Tsang approached us and presented his product and ex... See more

Rated 5 out of 5 stars

By word of mouth I heard about a solution to taking card payments that would work for my business. Joe visited our office and advised us of our best option, we agreed terms and bingo! Our machine arri... See more

Rated 5 out of 5 stars

Made us aware of how much money we can save compared to our previous supplier. Joe came in and went through all the details, costs etc. He was so helpful and polite which is what was so deserving... See more


Company details

  1. Card Processing Service

Information provided by various external sources

MWB Solutions Ltd offer a serviced, consultative and managed approach to our merchants which will see the customer taken through a process which not only gives you the correct solutions for your business but also places rates that you can be safe in the knowledge are the best in the market.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

214 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Highly recommended business

I was very impressed with the service I received at Modern World Business Solutions. When I initially made my enquiry with their customer service team, they were very helpful and knowledgeable.
I was then referred on to Warren who was extremely professional, helpful and was able to offer me cost saving solutions for my business!
I would highly recommend them.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

We were looked after by the wonderful Ikhlas Alvi who helped us throughout our whole journey! He was very informative and always happy to help whenever we were confused, excellent service and we couldn’t recommend him enough especially as a new business!!
Thanks MWB & Ikhlas

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

I’ve dealt with a number of card payment providers over the years and I must say MWBS are a breath of fresh air. They’re honest, attentive and supportive.

They’re not one-trick-ponies trying to convince you that their product is the best, they’re completely independent and have a range of options available so they can essentially offer a best fit solution based on the business profile.

I’ve found them refreshingly transparent, trustworthy and professional. Highly recommended.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Impressively fair partnerships

Having built partnerships with other white label ISO's, Modern World's approach was extremely refreshing. . Revenues are transparently and fairly shared which allows partners to make a decent profit margin.
Being entrepreneurially minded, they are open to new ideas and are also technically equipped to deliver new solutions.

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot say enough great things about Modern World Business Solutions!

First and foremost, their knowledge of the industry is vast, and they have a remarkable ability to tailor solutions to meet the unique needs of each business. From small startups to established enterprises, they have a keen understanding of what it takes to succeed in the modern world of business.

Communication with their team has been impeccable. They are always responsive, addressing any queries or concerns promptly and efficiently.

What sets Modern World Business Solutions apart is their commitment to innovation and cutting-edge technology. They stay ahead of the curve, continuously introducing new strategies and tools that have significantly enhanced the efficiency and productivity of acquiring resellers.

Their data-driven approach and analytical mindset have made all the difference in making informed decisions that lead to success.

It's not just about delivering results for them; it's about building lasting relationships. They genuinely care about the success of their clients and go above and beyond to ensure that they are satisfied with their services.

Lastly, their pricing structure is transparent and fair, offering excellent value for the level of expertise and service they provide. It's clear that Modern World Business Solutions is not just focused on financial gains but on creating genuine partnerships with their clients.

In conclusion, I highly recommend Modern World Business Solutions to anyone seeking a reliable, forward-thinking, and results-driven business partner. Their professionalism, innovation, and commitment to success are second to none.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great result and thanks

Great result and thanks! I was going to go with a more expensive company but found Modern World online and spoke with the team. They gave me various options and explained it all simply, outcome is we have a great new card machine and ideal for our needs! Thanks Modern World and team, would recommend to anyone looking

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Terminal Setup

The team at Modern World help set up my payment solutions for my restaurant, helped me pick the right solution and was always on the phone to help if I needed it - would reccomended - 5 Stars, keep up the good work!

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

I do not normally write reviews

I do not normally write reviews, but Peter was so helpful and genuine, and very knowledgeable, he has saved us money time and effort.
THANK YOU - I would highly recommend this company if you want to save money on your credit card sales.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

highly recommend Peter Walpole, professional and fantastic customer service

We had Peter Walpole come visit us in the shop asking if he could try save us some money on our visa machine, we have this happen a lot, but Peter wasn't acting like the others it wasnt a pushy/hard sell so we agreed. Peter come in and sat down and went through all the savings he could make explaining each one and showing us where we're paying for things we shouldn't be, but again not being pushing and upselling or being a pushy salesperson just being really calm and informative. Answered any questions we had and when it come down to money, he saved us half on what was originally being paid out! From start to finish Peter was so helpful, coming out to install it for us as well (normally we've been left in the past to put the 1000's of wires and set up ourself) it was just such a fast, easy and pain free experience and would HIGHLY recommend Peter great customer service!

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from all staff at Modern World Business Solutions. I've always felt valued as a customer, and I've always had any queries resolved quickly and efficiently. Thoroughly recommend..

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

MWBS are a fantastic company to partner with if you’re a business or independent reseller working in the payments Industry. They have a unique platform which provides you with everything that you need and more and they clearly understand the importance of providing a great level of service both to their partners and merchants. Their solutions are merchant and partner focused, enabling you to build a solid and sustainable business over a long period of time. I’ll look forward to working with MWBS for years to come.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

If you are a business/individual working in the payments industry I highly recommend working with MWBS. The platform is fantastic and gives you all the tools you need! The staff are friendly, helpful and are always available to communicate with. Most importantly, we have found a partner we can trust and look forward to doing business with them for many years to come

Stefan Edwards
Director
Prestige Payments Limited

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Honesty, Flexibility and Service

Been working with Modern World as partner for over a year now. The flexibility in what I can offer now as a payments broker is unrivalled, the portal is an amazing tool for me for both processing new business but also account management and seeing the performance of each of my merchants. Relationships between myself and the staff is great and they go out of their way to accommodate any business you want to bring on board.

I would highly recommend Modern World as a partner for your payments business or to add payments to the services you currently offer.

November 29, 2022
Unprompted review

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