MWS Reviews 

1,691
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 583 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery, noting that items always arrive safely and are protected by wonderful packaging. People also love the unique selection of authentic sports memorabilia and highlight how wonderfully smooth and professional the entire auction process is. However, some reviewers were not happy with the expensive shipping costs and unexpected customs fees that significantly increase the final price of their purchases. Some people also noted that certain product descriptions can occasionally be vague or confusing regarding whether a jersey was actually worn in a match or just issued.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many buyers praising the top quality, fast shipping,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Quality

Consumers find quality to be a great satisfaction, frequently praising the authentic items, excellent... See more

Price

Customers expressed widespread disappointment regarding the final price, frequently citing excessively high... See more

Service

Clients share satisfaction on service, frequently praising quick delivery times, amazing packaging, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good deals and fast shipping. Additional fees are listed and should definitely be taken into account when bidding. For shipments from abroad, there may be high customs duties in some cases.

Company replied

Rated 4 out of 5 stars

I won a Bianca St Georges kit from Legacy, live her! It shipped surprisingly quick after winning. Chip isn't working when kit arrived, reached out to customer service they said they are aware and d... See more

Company replied

Rated 4 out of 5 stars

I am from Brazil. The amount that I paid in taxes (customs) was equivalent to the price of the shirt; in other words, the total cost ended up being double (100% higher). I believe that you need to fin... See more

Company replied

Rated 4 out of 5 stars

'Won' a signed women's Giro d'Italia shirt in a charity auction from MWS. Very nice shirt, took a day or two longer to arrive than I expected & you have to bear in mind there are additional costs adde... See more

Company replied


Company details

  1. Sports Memorabilia Store
  2. also in
  3. Collectibles Store

About MWS

Written by the company

OWN THE MOMENT
🖤 Official Partner of the Clubs
🖤 Authenticated by Fabricks
🖤 Worldwide High-Speed Shipping

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ABOUT US
We empower clubs, foundations, and charities to optimize their fundraising potential while giving fans the chance to own historic moments through match-worn shirts. Passionate about football and its fans, we handle the entire process—from shirt collection to live online auctions—creating excitement and ensuring every item is authenticated and quality assured. Memories may fade, but match-worn shirts, and the legacy they carry, last forever.

Explore

Worldwide and high-speed shipping

1-2 business days

No matter where you live, we’ll get your product to you as quickly as possible, usually 1-2 business days.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(1,691)

749 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick shipping

Quick shipping. Good sellers. Great product.

May 9, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re pleased to hear you were happy with the shipping, service, and product.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Website easily navigated

Website easily navigated. Delivery was fast and efficiant and tracking spot on to the minute shirt arrived. Go the Ospreys.

May 18, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re pleased to hear you found the website easy to navigate and that delivery and tracking met your expectations. Enjoy the shirt!

Kind regards,
MWS Support

Rated 5 out of 5 stars

Awesome experience fast shipping

Awesome experience fast shipping

May 18, 2026
MWS logo

Reply from MWS

Hi Kyle,

Thank you for the great review! We are glad to hear that you had an awesome experience with us and that you appreciated the fast shipping.

Enjoy your new item, and we hope to welcome you back to the platform soon!

Best regards,
MWS Team

Rated 5 out of 5 stars

Speedy delivery

Excellent service. Easy to use, regular updates. Lucky enough to win 2 auctions. Time from auction closing and items being delivered was less than 2 days, faster than even first informed. Brilliant idea and great that some of the money is given back to the club for development.

May 6, 2026
MWS logo

Reply from MWS

Hi,

Thank you so much for taking the time to share your experience with us!

We are absolutely thrilled to hear that you won two of our auctions and that your exclusive items arrived in less than two days. Our logistics team works incredibly hard to get these pieces of football history to fans as fast as possible, so your feedback means the world to us.

Enjoy your unique collectibles, and we wish you the best of luck in our future auctions!

Best regards,
MWS Team

Rated 3 out of 5 stars

Wrong item - right solution

They sent me the wrong item.

They did not send proof of authentication and it had no NFC chip even though they used that as a selling point in the auction.

They changed the numbering of the limited artwork after the auction ended.

When they realised the mistake they changed the digital authentication.

I got artwork 1/3 but the authentication i got per email said 2/3 (when i told them that it was wrong they just manipulated the images on the authentication page).

After talking to support they agreed to remove their fees + shipping. They only kept the money that was going to charity.

I originaly posted that I would not trust MWS. After they agreed to the refund i have now changed my opinion and believe they try to do whats right when a mistake is done.

May 10, 2026
MWS logo

Reply from MWS

Hi there,

Thank you for sharing your feedback. 

We understand how frustrating it must have been to receive the wrong item and experience confusion regarding the digital authentication and the numbering of your order. We take transparency and authenticity very seriously, and we sincerely apologise for the mix-up and the errors made on our end.

We are glad that our support team has been in direct contact with you to clarify, and that we were able to agree on a solution to make this right.

As we have now resolved the situation together, we would be incredibly grateful if you might consider updating or removing this review to reflect our recent communication and the agreed-upon solution.

Thank you again for your patience and for working with us to get this sorted out. 

Best regards,
MWS Team

Rated 5 out of 5 stars

Good quality and service!

From contact to sending it was all perfect!
Super quality and one of a kind pieces!
If youre doubting, go and buy youre shirt i can recommend mws💪🏻

May 9, 2026
MWS logo

Reply from MWS

Thank you so much for your amazing feedback!

We're thrilled to hear that your experience with MWS was perfect from start to finish. It means a lot to us that you appreciated the quality and uniqueness of the shirt.

Enjoy your special piece, and thank you again for your recommendation and support!

Kind Regards, 
Team MWS

Rated 5 out of 5 stars

Go The Jets

Very easy and a smooth process . My son loves the Goalie Jersey

May 9, 2026
MWS logo

Reply from MWS

Hi,


Thank you for your feedback. We’re delighted to hear the process was smooth and that your son loves the goalie jersey.


Kind regards,

MWS

Rated 3 out of 5 stars

Not the best

When I bought my jersey, it was a pretty solid experience.

Now, I'm trying to buy another jersey. The auction keeps getting delayed close to when it ends. So far, 14 days have been added.

May 8, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re pleased to hear your previous experience was a positive one. In some cases, auction timings may be adjusted, and we aim to keep all information and updates as clear as possible on the platform.

Kind regards,
MWS

Rated 5 out of 5 stars

I'm very pleased with my article

I'm very pleased with my article. It came fast and on time. The authentication system is really good.

May 15, 2026
MWS logo

Reply from MWS

Thank you for your wonderful review!

We're very happy to hear that your item arrived quickly and on time, and that you’re pleased with the authentication system provided by MWS. Ensuring a smooth delivery experience and offering trusted authenticity verification are very important to us.

We truly appreciate your support and hope you continue enjoying your collection!

Kind Regards,
MWS Team

Rated 5 out of 5 stars

Bidding is easy and the notifications…

Bidding is easy and the notifications are helpful when you follow your favorite players & teams. The customer service team is great and provided answers to my questions.
The jerseys I won have each arrived in a sleek case and have instructions for verifying the authenticity.

May 8, 2026
MWS logo

Reply from MWS

Thank you so much for your kind words and support!

We're delighted to hear that you’re enjoying the bidding experience on MWS and that the notifications help you stay connected with your favorite players and teams. It’s also great to know our customer service team was able to assist you effectively.

We’re especially happy that your jerseys arrived safely and met your expectations, including the presentation and authenticity verification process.

Thank you for being part of the MWS community and we hope you enjoy your collection for many years to come!

Kind Regards,
MWS Team

Rated 1 out of 5 stars

Received a shirt unwearable as torn in…

Received a shirt unwearable as torn in two emailed this company only to be fobbed off when I requested a refund I would strongly advise anyone who buys from here not NOT TO DO SO!!!

May 20, 2026
Unprompted review
MWS logo

Reply from MWS

Hi Malcom,

Thank you for leaving a review! We are happy that we have been able to resolve the issue by returning and refunding the item.

Kind regards,
MWS

Rated 5 out of 5 stars

rare shirt

a rare shirt especially with it being a one off shirt and a womens shirt, in a nice gift box and money going to a good chairty cause

May 13, 2026
MWS logo

Reply from MWS

Thank you for your wonderful review!

We’re delighted to hear you appreciated the rarity of the shirt, especially as a unique one-off women’s piece. We’re also happy you enjoyed the presentation box, and even more so that the charitable aspect made the item even more meaningful.

Thank you for supporting MWS and helping contribute to a great cause.

Kind regards,
MWS Team

Rated 5 out of 5 stars

Great way to get signed shirts

Really easy to bid and order; love the addition of time until bids run out as an anti-sniping measure. Customer service was very quick to make sure I was aware of a slight delay and was very responsive in general. Shirt was shipped in a sturdy box and arrived safely and quickly. Thank you so much!

May 5, 2026
MWS logo

Reply from MWS

Hi,
Thank you for your feedback. We’re delighted to hear you enjoyed the bidding process, delivery experience, and the anti-sniping feature. We’re also pleased our customer service team was able to keep you informed and assist you throughout.
Kind regards,
MWS Support

Rated 5 out of 5 stars

Quick delivery

Quick delivery

May 6, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re pleased to hear you were happy with the quick delivery.

Kind regards,
MWS Support

Rated 1 out of 5 stars

I have to pay 600€ in aduane

I have to pay 600€ in aduane. I’m very angry

May 6, 2026
MWS logo

Reply from MWS

Hi Miguel,

Thank you for leaving your feedback. We will get in touch with you in order to resolve the issue.

Looking forward to your response.

Kind regards,
MWS

Rated 3 out of 5 stars

Everything is good except shipment and other costs

Everything is good, but for me there a lot of taxes and shipment costs.

May 13, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re glad to hear you were happy with the overall experience. Shipping costs and applicable taxes are displayed during checkout, and we aim to keep all costs as clear as possible throughout the process.

Kind regards,

Rated 5 out of 5 stars

A+++

Easy to use app. Quick shipping. Top quality authentic match worn jerseys at reasonable prices.

May 5, 2026
MWS logo

Reply from MWS

Hi Raz,

Thank you for the wonderful review! We are happy to hear that you found the app easy to use and enjoyed the quick shipping. Providing top-quality, authentic match-worn jerseys at reasonable prices is exactly what we always strive for.

Enjoy your new collection, and we hope to see you back on the platform soon!

Best regards,
MWS Team

Rated 5 out of 5 stars

Fantastic framed shirt

Fantastic framed shirt. Quick delivery and exceptional quality

May 5, 2026
MWS logo

Reply from MWS

Hi,

Thank you so much for your kind words and support!

We’re delighted to hear that you were happy with the framed shirt, the delivery speed, and the overall quality. At MWS, we always strive to provide the best possible experience for football memorabilia collectors and fans around the world.

We truly appreciate your trust and hope to see you again soon!

Best regards,
MWS Team

Rated 5 out of 5 stars

I love how the app and website…

I love how the app and website functions. The delivery process is super fast n items arrive in a awesome box with great packaging. I love all the details when bidding any any players jersey.

May 4, 2026
MWS logo

Reply from MWS

Hi there,

Thank you so much for the fantastic review!

We are happy to hear that you love the functionality of our app and website. It is also good to hear that our fast delivery and the care we put into our premium packaging made such a great impression on you! We always strive to provide as much detail as possible for every player's jersey so our collectors know exactly what they are bidding on.

Thank you for your support, and we cannot wait to see what you add to your collection next!

Best regards,
MWS Team

Rated 1 out of 5 stars

Scam

Very bad service, u can bid without even putting in your payment method, i tried to see how i could pay and suddenly i placed an order. Now i gotta pay or they will sue me. It’s more like a scam company.

May 18, 2026
Unprompted review
MWS logo

Reply from MWS

Hi there,

Thank you for your review and for taking the time to share your concerns.

On our platform, there are different verification levels. With a registered and verified email address, address, and phone number, users can already place bids under €200, and we do not require a saved payment method. All bids are binding and final, as agreed to when placing the bid.

That being said, we appreciate your cooperation in completing the payment for your order. If anything is unclear or you need assistance, please let us know before placing the bid, and we will be happy to help. If you feel this explanation resolves the issue, we would kindly ask you to consider updating or removing your review, as there was no error on our side.

Thank you for your understanding. 

Warm regards,
MWS Team

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