It was better than I expected, the console was better than the one I ordered. Just a few scratches and a broken stylus, but besides that, I would definitely buy another time with you guys
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I like that they made it easy for me to get the products I wanted. I admit I expected them to be delivered in some kind of generic box or bag, but doesn't boder me at all. Highly recomended
I bought a product online, and when it arrived, I tried to use it, but it didn't work. It had a problem that prevented me from launching the game; it wouldn't get past the loading screen. Since there... See more
Company replied
Very impressed by my first experience with CEX. For a while I had been searching for a pre-owned iPod Touch 7th generation. CEX had one at a very reasonable price. It shipped in less than 24 hours and... See more
Company details
Written by the company
CeX compra, vende e intercambia un gran rango de productos de tecnología y entretenimiento, incluyendo celulares, videojuegos, películas, ordenadores, productos electrónicos digitales, visuales y CD's musicales. También puedes donar a la caridad los videojuegos y dispositivos que ya no quieras a través de CeX.
Compra con Confianza en CeX
¡24 Meses de Garantía en Todo!
Disfruta de la seguridad de disponer de 2 años de garantía en la mayor variedad de videojuegos y consolas, móviles, electrónica, informática y mucho más.
Contact info
Ciudad de México, Mexico
- mx.webuy.com
4.0
Great
3K reviews
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I didnt receive one of the more…
I didnt receive one of the more expensive items I purchased, not to mention no one replied when I contacted their support...
January 10, 2023
Reply from CeX/WeBuy - México
¡Hola Isaac!
Siento mucho la molestia que se ha generado.
Siempre hacemos todo lo posible para contestar a nuestros clientes dentro de las 24 a 48 horas laborables.
En esta ocasión debido a las festividades el tiempo de respuesta se ha alargado un poco más de lo usual, pero no te preocupes, haremos todo lo posible para apoyarte y resolver lo sucedido.
Puedo ver que mi compañero Carlos ya se encuentra dando seguimiento a tu caso.
Seguimos atentos,
Saludos,
Carol
I have confidence in cex stores because…
I have confidence in cex stores because they have always delivered quality products plus 2 years warranty
January 5, 2023
I love the ease with which you can buy…
I love the ease with which you can buy on the page. what's more is super fast And reliable with the payment method. the product arrives fast and very well Besides that I am sure that it was carefully reviewed in order to accept it as a product to sell.
I am a customer for more than 4 years
and I will surely continue to be a customer for many more years.
December 25, 2022
Everything was great
Everything was great, it was fast and the product was in excellent conditions
Thanks
December 15, 2022
One of my Intems never get home !
December 18, 2022
Reply from CeX/WeBuy - México
¡Hola Axel!
Muchas gracias por preferir CeX,
Sabemos que alguna veces da incertidumbre comprar online sin seguimiento.
Sin embargo, todas tus compras realizadas en webuy.com se encuentran seguras y deberás de recibirlas siempre en un plazo estimado de 7 días hábiles desde que se terminan de procesar :)
En caso de aún no contar con tus productos pasado este plazo por favor contáctanos en nuestro sitio de soporte en webuy.com dónde te daremos toda la información que tengamos a nuestro alcance para que te sientas tranquilo y recibas tus productos tan pronto sea posible.
¡Saludos!
Carol
Item comes fine and quicky
December 5, 2022
I dislike the tracking up for the…
I dislike the tracking up for the shipment just as there was no any details provided and the contact number not always aswered with preciawly info
November 30, 2022
Reply from CeX/WeBuy - México
¡Hola!
Muchas gracias por preferir CeX,
Sabemos que alguna veces da incertidumbre comprar online sin seguimiento.
Sin embargo, todas tus compras realizadas en webuy.com se encuentran seguras y deberás de recibirlas siempre en un plazo estimado de 7 días hábiles desde que se terminan de procesar :)
En caso de aún no contar con tus productos pasado este plazo por favor contáctanos en nuestro sitio de soporte en webuy.com dónde te daremos toda la información que tengamos a nuestro alcance para que te sientas tranquilo y recibas tus productos tan pronto sea posible.
¡Saludos!
Carol
Excellent service
December 2, 2022
It arrived very fast and it works…
It arrived very fast and it works perfectly!, Thanks so much.
November 25, 2022
This company is doing a good job.
November 16, 2022
Just two days to pick up the package I…
Just two days to pick up the package I think its not enough for some people
October 4, 2022
It was very easy yo buyo and receive…
It was very easy yo buyo and receive the game that i wanted, the app alert me when the game was available so i can made my purchase in time and the deliver team was so kindly
September 30, 2022
Quick and on time
It was delivered on time, the date the told me. The package was well managed and cared.
September 6, 2022
The store is excelent!!
September 2, 2022
It has not arrived for more than 10 days
It has not arrived for more than 10 days! And no tracking information or easy way to contact support.
June 25, 2022
Reply from CeX/WeBuy - México
Hola César
Lamento en verdad que te encuentres pasando por esta situación
Cuando algún pedido es procesado, este es preparado y empaquetado lo más rápido posible, de esta manera es puesto a la espera para que un repartidor lo recoja y lo ponga en tránsito y pueda ser entregado en un lapso de 7 días hábiles.
Esto es debido ya que para nosotros es muy importante tu satisfacción y experiencia en todas tus compras en línea.
He investigado sobre lo ocurrido y he mirado que te has comunicado con nosotros mediante nuestro soporte de ayuda, donde con mucho gusto he iniciado las investigaciones correspondientes realizando una consulta con nuestros compañeros encargados.
Nos mantendremos en contacto y tan pronto tengamos alguna respuesta te informaré mediante dicha cadena.
Saludos.
Carlos :)
el cargador no es original
el cargador no es original, es pirata a simple vista y te lo venden como original
June 23, 2022
Reply from CeX/WeBuy - México
¡Hola Alejandro!
Siento mucho las molestias que esto puede ocasionar.
Siempre que recibimos un pedido online hacemos todo lo posible para que el artículo sea enviado en óptimas condiciones.
Me gustarìa verificar la situaciòn a fondo.
En este caso te he contactado a tu correo electrónico registrado en webuy.com, para así verificar lo sucedido.
Estaré atenta a tu respuesta.
Saludos,
Carol
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